Managing in the Discomfort Zone: Essential Skills for Dealing with Unpleasant, Sensitive, Awkward, Difficult, Uncomfortable and Embarrassing Management Situations [Paperback]

Patrick Forsyth (Author)

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Book Description

Publication Date: August 26, 2005

Why is it that effective action is so often difficult to take? How do you make it work when you do take it? Human nature tends to make action difficult – or make it more likely to be delayed or be done half-heartedly (with subsequent negative impact on results). There are so many unpleasant issues to be faced, such as firing people or dealing with poor or unacceptable behaviour and performance; tackling sensitive issues such as bullying and discrimination; and handling awkward or embarrassing situations like networking or prospecting. Too often, managers and others find themselves in the ‘discomfort zone’ with no chance of avoiding involvement and every wish to steer clear of the unpleasantness. This book faces these difficulties head-on and offers a wealth of excellent advice about reducing the discomfort, taking the right action and increasing the result. The key is to recognise the problem of inaction or avoidance, and to put yourself in the discomfort zone on a regular basis. This book focuses on: • Tackling the new realities of the modern work environment • Assessing key results areas • Enhancing productivity through a straightforward action approach • Achieving and maximising desired results

#outer_postBodyPS { display: none; } #psGradient { display: none; } #psPlaceHolder { display: none; } #psExpand { display: none; } Why is it that effective action is so often difficult to take? How do you make it work when you do take it? Human nature tends to make action difficult – or make it more likely to be delayed or be done half-heartedly (with subsequent negative impact on results). There are so many unpleasant issues to be faced, such as firing people or dealing with poor or unacceptable behaviour and performance; tackling sensitive issues such as bullying and discrimination; and handling awkward or embarrassing situations like networking or prospecting. Too often, managers and others find themselves in the ‘discomfort zone’ with no chance of avoiding involvement and every wish to steer clear of the unpleasantness. This book faces these difficulties head-on and offers a wealth of excellent advice about reducing the discomfort, taking the right action and increasing the result. The key is to recognise the problem of inaction or avoidance, and to put yourself in the discomfort zone on a regular basis. This book focuses on: • Tackling the new realities of the modern work environment • Assessing key results areas • Enhancing productivity through a straightforward action approach • Achieving and maximising desired results

Editorial Reviews

About the Author

Patrick Forsyth runs Touchstone Training and Consultancy, an independent firm specialising in marketing consultancy, research and training on management issues, sales, communication and management skills. He is the author of more than 20 successful business books.

Product Details

Paperback: 104 pages
Publisher: Times Editions - Marshall Cavendish (August 26, 2005)
ISBN-10: 9812611924
ISBN-13: 978-9812611925
Product Dimensions: 8.2 x 5.5 x 0.3 inches
Shipping Weight: 4 ounces
Amazon Best Sellers Rank: #6,839,219 in Books (See Top 100 in Books)

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