Managing Diversity: People Skills for a Multicultural Workplace [Paperback]

Norma Carr-Ruffino (Author)

Book Description

ISBN-10: 0536603081 | ISBN-13: 978-0536603081 | Publication Date: January 2001 | Edition: 2

These training modules take users through a five-step learning process that teaches them how to manage diversity. It broadens their viewpoints, beliefs, and attitudes; promotes an understanding of widely varying and equally valid worldviews; and prepares future leaders to effectively collaborate with the diverse groups they will encounter in the work and market places. Major topics include an. introduction to managing diversity - powerful people connections, bridging cultural differences for job success, overcoming stereotypes, creating an inclusive multicultural workplace, men and women working together, understanding the dominant culture - Euro-Americans, working with African Americans, working with Arab Americans, working with Latino Americans, and working with Asian Americans. For all employees - from entry-level personnel to top management - working in international organizations and seeking the people skills needed for success in today's workplace.

--This text refers to an alternate Paperback edition.

Product Details

• Paperback
• Publisher: Ginn Pr; 2 edition (January 2001)
• Language: English
• ISBN-10: 0536603081
• ISBN-13: 978-0536603081
• Product Dimensions: 10.8 x 8.5 x 1.2 inches
• Shipping Weight: 12.8 ounces
• Average Customer Review: 3.2 out of 5 stars  See all reviews (14 customer reviews)
• Amazon Best Sellers Rank: #4,035,818 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

3 of 3 people found the following review helpful:

2.0 out of 5 stars How can there be so many grammatical errors in the 8TH edition!?, April 11, 2010

By 

Garkman - See all my reviews

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This review is from: Managing Diversity (8th Edition) (Paperback)

I must agree with one of the other reviewers in regard to the abundance of grammatical errors. It mystifies me how there could be so many errors in this - the 8th edition - of a book! In addition to grammatical errors there are frequent repeating sentences. For example the author may end one paragraph with a sentence, and then the next paragraph begins with the same sentence...this is not a transition! The content itself is very thorough - perhaps overly thorough, especially in the excessive number of statistics. Statistics stop being useful when perhaps four pages of a thirty page chapter are literally bullet-point lists of statistics. Overall, I believe I am learning from this book, but am certain there are a dozen other books that can do a better job in a more concise way. Perhaps edition 9 will be the lucky number?

2 of 2 people found the following review helpful:

2.0 out of 5 stars Not recommended, December 27, 2009

By 

Machelle Dykstra (columbia, MO United States) - See all my reviews
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This review is from: Managing Diversity (8th Edition) (Paperback)

If you're buying this book you probably don't have a choice because it's a required text for your class. However, it is full of grammar errors and punctuation mistakes. It also appears very one-sided on some issues. If you can help it, don't buy it.

1 of 1 people found the following review helpful:

1.0 out of 5 stars White Men are Evil., November 7, 2011

By 

Gator - See all my reviews

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This review is from: Managing Diversity (8th Edition) (Paperback)

This book goes to the heart of what is wrong with this country. I am an adult (40+) taking college classes online. This book is poorly printed; try highlighting and the ink smears. Also, the author repeatedly quotes studies conducted by her favorite researcher; HERSELF!!! The author is a Professor (I assume with tenure) at a university in San Francisco. BOOK SUMMARY: White men (excuse me, Euro-American males) are evil. Republicans hate minorities and poor people. If you send your children to college, you should read this book. As managers, we should have different standards for each individual based on their race and sex as we are all different and should all be granted "special" consideration. This book hurts legitimate diversity programs. Ridiculous drivel!!!