Managing the Dynamics of Change: The Fastest Path to Creating an Engaged and Productive Workplace (Hardcover)

by Jerald Jellison (Author)
Key Phrases: bamboo technique, personalized praise, negative benchmark, Bio Corp (more...)

Editorial Reviews

Product Description

This action-oriented book presents the revolutionary J Curve model, which tracks people's performance, thoughts, and emotions at each of the five stages of the change process, from resistance through positive acceptance-key knowledge you need to lead your team and speed implementation. Used by leading companies such as IBM, Chevron, Toyota-Lexus, and 3M, the J Curve gives you proven tactics and tools for quickly getting employees to a positive stage on the curve.

In this groundbreaking book, Jellison introduces a new approach to change-Activation. Communication and persuasion aren't enough to help people overcome their doubts and anxieties. You'll put these Activation techniques to work immediately as you learn how to

• Communicate at ground level-breaking change down into doable steps so people can achieve the goal
• Front-load rewards-motivating people to persist through the most difficult phases of change
• Create accountability-linking performance to larger organizational goals
• Personalize praise-tailoring approval to individuals to motivate higher levels of performance

Managing the Dynamics of Change presents an innovative method for getting employees to quickly commit to change efforts and simultaneously ramp up their performance.

Drawing upon his extensive field research and consulting experience with Fortune 500 companies, Jerald Jellison, Ph.D. reveals how effective change occurs and shows you how to manage your employees' reaction to change, engage your team's emotions and actions, and move employees up the curve as fast as possible.

From the Back Cover

Speed the acceptance and implementation of change

Managing the Dynamics of Change introduces a unique, proven model that gives you clear solutions for getting employees to quickly commit to change. Used at such top companies as IBM, Marriott, Honeywell, and University of Toyota, Jerald Jellison's J Curve program tracks your employees' emotional reactions from negative through positive acceptance, delivering effective tools for overcoming resistance to change.

“A management classic. A must read for leaders at all levels of the organization.”-Warren Bennis, Distinguished Professor of Business, University of Southern California

“Practical tools for dealing with the human dynamics of change.”-Ron Zarella, CEO, Bausch and Lomb

“This book should be part of the library of every business professional.”-Libby Sartain, Sr. VP, HR and Chief People, Yahoo

“The J Curve provides real world techniques to accelerate change in your work and personal life.”-Mike Wells,Vice President and General Manager, Toyota Motor Sales

“Fresh new approach to change that is guaranteed to get results.”-Martha Gates, Vice President, Pacific Life Insurance

“Clear… concise…usable tools to make change happen fast.”-Elliot Sainer,CEO,Aspen Education Group, Inc.

“Essential for anyone implementing change. A practical approach for any change initiative.” -Tamar Elkeles, Ph.D., VP, Learning and Development, QUALCOMM

“Jellison has done it! The J Curve demystifies the change process.”-Paula M.Garavaglia,VP Human Resources, Farmer's Insurance

See all Editorial Reviews

Product Details

• Hardcover: 240 pages
• Publisher: McGraw-Hill; 1 edition (June 6, 2006)
• Language: English
• ISBN-10: 0071470441
• ISBN-13: 978-0071470445
• Product Dimensions: 9.3 x 6.2 x 0.9 inches
• Shipping Weight: 1 pounds (View shipping rates and policies)
• Average Customer Review: 4.7 out of 5 stars See all reviews (3 customer reviews)
• Amazon.com Sales Rank: #153,047 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

3 of 3 people found the following review helpful:

4.0 out of 5 stars Jellison's J Curve Model for Change - A Good Read for Leaders, Managers and HR Professionals!, January 16, 2007

By	Jim S. Newman (Minneapolis, MN) - See all my reviews (REAL NAME)

As an HR/OD consultant I am always on the lookout for good, practical resources for my Clients. Jellison's "J" curve model, his practical steps to activating a workforce or team, and sustaining change in an organization for the longer haul, touches all key managing organizational change. This is going to go on my list of recommended leads for clients looking to improve their change management capabilities!

Jim Newman
President
HRIZONS
creating HR solutions for new horizons!

5.0 out of 5 stars Excellent Book, June 12, 2009

By	Tonya J. Smith - See all my reviews (REAL NAME)

This book came to me in the condition that is was advertised, and I really appreciate the newness of this product. This book was well taken care of and I like how you sent it out in a timely manner.

3 of 7 people found the following review helpful:

5.0 out of 5 stars Jerry is the best, July 21, 2006

By	bigun - See all my reviews

Having had the pleasue to meet Jerry and read his book (cover to cover) I can say that nobody gets this better than he does. Change is about simple steps (isnt everything that is worth doing) and Jerry explains this as well in his book as he does in person. A must, even if you just want to focus on communicating with people, regardless of the change element. Be like Bamboo!!

Your the best Dr J!