Managing from the Heart and over one million other books are available for Amazon Kindle. Learn more
Qty:1
FREE Shipping on orders over $35.
In Stock.
Ships from and sold by Amazon.com.
Gift-wrap available.
Managing from the Heart has been added to your Cart
Condition: Used: Good
Comment: Eligible for Amazon's FREE Super Saver/Prime Shipping, 24/7 Customer Service, and package tracking. 100% Satisfaction Guarantee.
Have one to sell? Sell on Amazon
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See all 2 images

Managing from the Heart Paperback – July 10, 1993

24 customer reviews

See all 5 formats and editions Hide other formats and editions
Amazon Price New from Used from
Kindle
"Please retry"
Paperback
"Please retry"
$16.00
$3.50 $0.01

Best Books of the Year So Far
Best Books of the Year So Far
Looking for something great to read? Browse our editors' picks for 2015's Best Books of the Year So Far in fiction, nonfiction, mysteries, children's books, and much more.
$16.00 FREE Shipping on orders over $35. In Stock. Ships from and sold by Amazon.com. Gift-wrap available.

Frequently Bought Together

Managing from the Heart + Human Resources Management for Public and Nonprofit Organizations: A Strategic Approach
Price for both: $78.59

Buy the selected items together

Special Offers and Product Promotions


Editorial Reviews

From Kirkus Reviews

If the four SNAGs (sensitive New Age guys) responsible for this pretentious bosh had not included a closing pitch for their Atlanta-based consultancy, many readers might conclude they were lampooning the caring/sharing subgenre of management guides. In deadly earnest fashion, unfortunately, Bracey and his three colleagues offer sanctimonious precepts through a set-piece narrative that logs a year in the fictive life of a senior corporate executive unblushingly christened Harry Hartwell. Hard- driving Harry (known to subordinates as the ``abominable no man'') runs a domestic oil refinery in notably autocratic fashion for Ramoco, a multinational energy enterprise. During a near-death experience following (surprise!) a heart attack, however, Harry converses with a disembodied voice who answers to the name of Selena, giving himself a second chance at life--if he can change his ways. With the patience of a saint, the muselike creature tutors her recalcitrant pupil in the fine art of (yes, folks) managing from the heart. By the numbers, the hitherto impatient patient's do-or-die recovery regimen consists mainly of abiding by five responsive principles (whose initial letters spell out heart). The words Harry chooses to live by are: ``Hear and Understand Me. Even if you disagree, please don't make me wrong. Acknowledge the greatness within me. Remember to look for my loving intentions. Tell me the truth with compassion.'' At the happy ending of this saccharine parable, Harry has become a prince of a fellow--an inspiration to employees; a kinder, gentler family member; and a man of respect to his peers as well as superiors. Awesomely smug claptrap whose teachings amount to little more than trendy restatements of the golden rule. -- Copyright ©1991, Kirkus Associates, LP. All rights reserved. --This text refers to the Hardcover edition.

Review

"Five powerful principles so simple they are arresting. Their application by every manager can catapult a company to new heights of greatness." -- Don M. Schrello, Chairman, Schrello Direct Marketing, Inc.
NO_CONTENT_IN_FEATURE

Best Books of the Month
Best Books of the Month
Want to know our Editors' picks for the best books of the month? Browse Best Books of the Month, featuring our favorite new books in more than a dozen categories.

Product Details

  • Paperback: 208 pages
  • Publisher: Dell; Reprint edition (July 10, 1993)
  • Language: English
  • ISBN-10: 0440504724
  • ISBN-13: 978-0440504726
  • Product Dimensions: 5.2 x 0.4 x 8 inches
  • Shipping Weight: 4.8 ounces (View shipping rates and policies)
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (24 customer reviews)
  • Amazon Best Sellers Rank: #205,965 in Books (See Top 100 in Books)

More About the Authors

Discover books, learn about writers, read author blogs, and more.

Customer Reviews

Most Helpful Customer Reviews

6 of 6 people found the following review helpful By Amazon Customer on February 5, 2004
Format: Paperback
This book was really good. It was moving and it was right-on in my opinion. The real-life application through Harry's story made the principles more meaningful. I continue to learn daily how important these principles are. Truly being on your employee's side, listening to them, trusting them and helping them grow and achieve. You'll never go wrong. I re-read this book to help me remember these truths when times get tough. Also, the professional editorial Amazon includes for this book is a bunch of hogwash in my opinion. The guy who wrote it must have had a block of ice for a heart and just a regular old block for a head!
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
2 of 2 people found the following review helpful By A Customer on February 24, 2003
Format: Paperback
As a manager who has had to lay off employees during the recent economic downturn, I am glad I discovered this book. I applied the recommendations on dealing with employees and I feel it enabled both my staff and me to face the reality of business issues with mutual respect and understanding. I would recommend it to any level of manager.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
1 of 1 people found the following review helpful By Rolf Dobelli HALL OF FAMETOP 1000 REVIEWER on January 9, 2012
Format: Paperback
Once upon a time, in the early '90s, a quartet of Atlanta organizational consultants - Hyler Bracey, Jack Rosenblum, Aubrey Sanford and Roy Trueblood - wrote this business management parable about a manager who grows from sour and crusty to sweet and caring. Their book caught the corporate world's imagination and gave life to a "kinder, gentler" management style. Today, as authoritarian management tactics continue to fade and collaborative, empathetic leadership proves increasingly productive, their five axioms merit revisiting. These principles call for being understanding, supportive, perceptive, honest and compassionate. The story may be a bit schmaltzy, and it draws to a predictable conclusion; yet, because it departs from typical leadership tales and because it has hardily weathered the test of time, getAbstract recommends it to managers who want to succeed as leaders by being both effective and empathetic.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
1 of 1 people found the following review helpful By HR Manager on March 23, 2008
Format: Paperback
I've used this book for years to help new managers (and some not so new) learn some basic communication skills in order to improve their management skills. It is an easy read--it reads like a novel rather than a technical or self-help book. The principles it teaches are simple, yet profound. 1)Hear & understand me. 2)Even if you disagree, please don't make me wrong. 3)Acknowledge the greatness within me. 4)Recognize my good intentions. 5)Tell me the truth with compassion. These are principles that can help with communication in every aspect of life.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
1 of 1 people found the following review helpful By Felix Cardona on August 13, 2007
Format: Paperback Verified Purchase
All four writers from the Atlanta Consulting Group got into our hearts, minds and souls. Literarilly they looked for every given personality they came accross and provided counselling through the lovely voice of Selena. Don't we all who read this book multiple times need to do a toast for Hyler, Jack, Aubrey and Roy lives? They literally changed folks like me who felt chances in life ran out. I read the book as recommended literature from a business consulting group in Puerto Rico called InBusiness. Their slogan says, What motivates you? They are awsome.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
By A Customer on February 12, 2003
Format: Paperback
"Managing From the Heart" allows the reader to see from a real life perspective and place themselves in Harry's shoes. This technique for teaching the management values really worked for me. Fortunatly I practice most of what the book teaches but was able to polish my skills. This is a must read for anyone, not just management. Our saying here at the office is, "You can't learn less". Reading, understanding and practicing the HEART principles would make any work or personal enviroment better and more easily managed. "A must read by all"
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
2 of 3 people found the following review helpful By A Customer on June 8, 1999
Format: Paperback Verified Purchase
I found this book to be a thought-provoking story which focuses one's attention on the people side of managing for excellence. While the ideas are not new, they are packaged in a way that gets the point across very effectively. Like ZAPP The Lightning of Empowerment, the authors use the story to make their points very effectively, bringing the reader to reflect on how their managing style impacts others.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
Format: Hardcover Verified Purchase
I found this book years ago. It is GREAT because it is short, big print, with lots of white space (a quick read) and is written as "a story" with a lot of power packed meaning that easy to grasp. I have incorporated it's principles into leadership classes and give copies of it away when ever I can. There is even a short DVD movie of the book available that is pretty good (the book is better). I reread it quite often. What a GREAT little book!
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again

Set up an Amazon Giveaway

Amazon Giveaway allows you to run promotional giveaways in order to create buzz, reward your audience, and attract new followers and customers. Learn more
Managing from the Heart
This item: Managing from the Heart
Price: $16.00
Ships from and sold by Amazon.com

What Other Items Do Customers Buy After Viewing This Item?

Want to discover more products? Check out this page to see more: success