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6 of 6 people found the following review helpful:
5.0 out of 5 stars Lessons for Your Heart and Head
This book was really good. It was moving and it was right-on in my opinion. The real-life application through Harry's story made the principles more meaningful. I continue to learn daily how important these principles are. Truly being on your employee's side, listening to them, trusting them and helping them grow and achieve. You'll never go wrong. I re-read this...
Published on February 5, 2004 by B. Swinney

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1 of 2 people found the following review helpful:
2.0 out of 5 stars A so-so message delivered in a gooey-sweet wrapper
The basic principles this book tries to teach are, although obvious, certainly well-meaning, harmless, and probably practical enough if applied sensibly.

However, the gooey-sweet fluffy medium used to deliver the message makes it very hard to take seriously. In a corporate fairy-tale approach, the protagonist, a big, bad "abominable no-man" manager, suffers a...
Published on September 17, 2007 by Grace L. Judson


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6 of 6 people found the following review helpful:
5.0 out of 5 stars Lessons for Your Heart and Head, February 5, 2004
By 
B. Swinney (Flower Mound, Texas United States) - See all my reviews
(REAL NAME)   
This book was really good. It was moving and it was right-on in my opinion. The real-life application through Harry's story made the principles more meaningful. I continue to learn daily how important these principles are. Truly being on your employee's side, listening to them, trusting them and helping them grow and achieve. You'll never go wrong. I re-read this book to help me remember these truths when times get tough. Also, the professional editorial Amazon includes for this book is a bunch of hogwash in my opinion. The guy who wrote it must have had a block of ice for a heart and just a regular old block for a head!
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2 of 2 people found the following review helpful:
4.0 out of 5 stars You've Gotta Have Heart!, February 25, 2003
By A Customer
As a manager who has had to lay off employees during the recent economic downturn, I am glad I discovered this book. I applied the recommendations on dealing with employees and I feel it enabled both my staff and me to face the reality of business issues with mutual respect and understanding. I would recommend it to any level of manager.
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1 of 1 people found the following review helpful:
4.0 out of 5 stars Managing from the Heart, January 9, 2012
Once upon a time, in the early '90s, a quartet of Atlanta organizational consultants - Hyler Bracey, Jack Rosenblum, Aubrey Sanford and Roy Trueblood - wrote this business management parable about a manager who grows from sour and crusty to sweet and caring. Their book caught the corporate world's imagination and gave life to a "kinder, gentler" management style. Today, as authoritarian management tactics continue to fade and collaborative, empathetic leadership proves increasingly productive, their five axioms merit revisiting. These principles call for being understanding, supportive, perceptive, honest and compassionate. The story may be a bit schmaltzy, and it draws to a predictable conclusion; yet, because it departs from typical leadership tales and because it has hardily weathered the test of time, getAbstract recommends it to managers who want to succeed as leaders by being both effective and empathetic.
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1 of 1 people found the following review helpful:
5.0 out of 5 stars Managing from the heart, August 13, 2007
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All four writers from the Atlanta Consulting Group got into our hearts, minds and souls. Literarilly they looked for every given personality they came accross and provided counselling through the lovely voice of Selena. Don't we all who read this book multiple times need to do a toast for Hyler, Jack, Aubrey and Roy lives? They literally changed folks like me who felt chances in life ran out. I read the book as recommended literature from a business consulting group in Puerto Rico called InBusiness. Their slogan says, What motivates you? They are awsome.
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2 of 3 people found the following review helpful:
4.0 out of 5 stars Excellent metaphor for Coaching., June 8, 1999
By A Customer
I found this book to be a thought-provoking story which focuses one's attention on the people side of managing for excellence. While the ideas are not new, they are packaged in a way that gets the point across very effectively. Like ZAPP The Lightning of Empowerment, the authors use the story to make their points very effectively, bringing the reader to reflect on how their managing style impacts others.
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2 of 3 people found the following review helpful:
5.0 out of 5 stars excellent tool to help stimulate the "greatness within", April 22, 1999
By A Customer
This book was outstanding and incredibly accurate in its attempt to make you look inside yourself at your own methods of managment. A very powerful message was felt while reading each seperate step, and when all were in place and utilized the overall message was even stronger.
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5.0 out of 5 stars Managing From The Heart Review, October 16, 2011
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I am just starting out on a quest for my master's in educational leadership. This was the first book I chose to read for a book review and boy was I impressed ! It is an easy read with five very pertinent principles outlined in narrative form.
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5.0 out of 5 stars GREAT Leadership Book, May 31, 2011
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This review is from: Managing From the Heart (Hardcover)
I found this book years ago. It is GREAT because it is short, big print, with lots of white space (a quick read) and is written as "a story" with a lot of power packed meaning that easy to grasp. I have incorporated it's principles into leadership classes and give copies of it away when ever I can. There is even a short DVD movie of the book available that is pretty good (the book is better). I reread it quite often. What a GREAT little book!
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5.0 out of 5 stars Very easy to read book. Not only for Managers. Illustrates the principles effectively., July 24, 2009
This book was very, very easy to read and is certainly NOT only for Managers. Infact, anyone that has to interact with people at work will find that this is a MUST READ. However, the authors also included situations of a more personal nature to illustrate the universality of these awesome, practical principles! Infact, for those who give this a negative review...I recommend this book even more.
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5.0 out of 5 stars Simple book w/ excellent management & communication principles, March 23, 2008
By 
HR Manager (Oklahoma City) - See all my reviews
I've used this book for years to help new managers (and some not so new) learn some basic communication skills in order to improve their management skills. It is an easy read--it reads like a novel rather than a technical or self-help book. The principles it teaches are simple, yet profound. 1)Hear & understand me. 2)Even if you disagree, please don't make me wrong. 3)Acknowledge the greatness within me. 4)Recognize my good intentions. 5)Tell me the truth with compassion. These are principles that can help with communication in every aspect of life.
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