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Managing [Hardcover]

Henry Mintzberg
3.9 out of 5 stars  See all reviews (17 customer reviews)

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Book Description

September 1, 2009

A half century ago Peter Drucker put management on the map. Leadership has since pushed it off. Henry Mintzberg aims to restore management to its proper place: front and center. "We should be seeing managers as leaders." Mintzberg writes, "and leadership as management practiced well."

This landmark book draws on Mintzberg's observations of twenty-nine managers, in business, government, health care, and the social sector, working in settings ranging from a refugee camp to a symphony orchestra. What he saw--the pressures, the action, the nuances, the blending--compelled him to describe managing as a practice, not a science or a profession, learned primarily through experience and rooted in context.

But context cannot be seen in the usual way. Factors such as national culture and level in hierarchy, even personal style, turn out to have less influence than we have traditionally thought. Mintzberg looks at how to deal with some of the inescapable conundrums of managing, such as, How can you get in deep when there is so much pressure to get things done? How can you manage it when you can't reliably measure it?

This book is vintage Mintzberg: iconoclastic, irreverent, carefully researched, myth-breaking. Managing may be the most revealing book yet written about what managers do, how they do it, and how they can do it better.


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Editorial Reviews

Review

Academic Mintzberg, ranked nine on the "Top 20 Business Thinkers" list of the Wall Street Journal and 16 on the Financial Times' "The Thinkers 50" list, bases this book on information developed from spending a day each with 29 managers in a variety of fields. Observing, interviewing, and reviewing the managers' diaries, Mintzberg shares what he learned from his research--what happened in each manager's day--and then interprets why it happened. Industries of these managers include business, government, health care, and the social sector--from the managing director of a high-tech company to an orchestra conductor to the manager of a refugee camp. These 29 pictures of management as practiced illustrate the varied realities of managing. Mintzberg concludes, "to be effective in any managerial position, there is a need for thoughtfulness--not dogma, not greed risen to some high art, not fashionable technique, not "me too" strategies, not all that `leadership' hype, just plain old judgment." This is an excellent, must-read book for managers and aspiring managers. -- Mary Whaley --Booklist, Sep 2009.

About the Author

Henry Mintzberg is Cleghorn Professor of Management Studies at McGill University in Montreal and the winner of awards from the most prestigious academic and practitioner institutions in management (Harvard Business Review, Academy of Management, Association of Management Consulting Firms, and others).

Product Details

  • Hardcover: 288 pages
  • Publisher: Berrett-Koehler Publishers (September 1, 2009)
  • Language: English
  • ISBN-10: 1576753409
  • ISBN-13: 978-1576753408
  • Product Dimensions: 6.4 x 1 x 9.4 inches
  • Shipping Weight: 1.4 pounds (View shipping rates and policies)
  • Average Customer Review: 3.9 out of 5 stars  See all reviews (17 customer reviews)
  • Amazon Best Sellers Rank: #656,624 in Books (See Top 100 in Books)

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Customer Reviews

3.9 out of 5 stars
(17)
3.9 out of 5 stars
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Most Helpful Customer Reviews
29 of 30 people found the following review helpful
3.0 out of 5 stars Title says it all? January 4, 2010
Format:Hardcover|Amazon Verified Purchase
I will have to respectfully disagree with the other reviewers here. While Mr. Mintzberg presents a very comprehensive picture of all aspects of managing, the synthesis of those thoughts and his conclusions were so qualified that, in the end, the book was vaguely descriptive of what is probably intuitively obvious to managers rather than insightful or instructive. In that sense, the book was as provocatively simple yet unsatisfying as the title for me.
I can see how there might be value to a reader who, suffering from the frenetic lifestyle described in the book, seeks a frame of reference to reflect on their circumstances, draw some comfort that they are not alone, and then ultimately embark on their own introspection about how to be better managers. I was hoping for an outcome that was perhaps more assertive in its conclusions. I found what was there to be too obvious ("All too often, when managers don't know what to do, they drive their subordinates to 'perform'") or to be characterized as, "you just have to know" ("Over time managing has to function in a dynamic balance"; "management may not be a science, but it does need some of the order of science, whihle being rooted in the practicality of craft, with some of the zest of art").
It may have some value to a reader as a starting point, but I personally did not come away with a sense of completion. I felt like I was prepared well for a message that never materialized.
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17 of 17 people found the following review helpful
5.0 out of 5 stars The Complexities of Management October 8, 2009
Format:Hardcover
Thirty-five years ago (today) I hooked on with a company (Enterprise Rent-a-Car) as a "Management Trainee", having no idea where that would eventually lead me. As I rose up the ranks, I eventually became a successful General Manager, made a lot of dough, and was given the golden parachute out the door after a nice 26 year run. When I retired (on 010101), I felt like I was a pretty good manager.

After reading Henry Mintzberg's remarkable study into the complex world of "management", I now realize that I may have been good at what I did, but I most certainly could've been a little better. It's a humbling revelation; but I can live with that. The truth is, most hot shot managers (at any level) could stand to read this book---the definitive book on management that I've ever read; from one of the great management gurus to come along since Peter Drucker.

Effective management is a lot more complex than I originally thought; although a lot of the subtle nuances came easily to me; still, I never gave a lot of the skills required much thought, until now. Mintzberg breaks down the process into three distinct categories---information, people & action---and you'd better be on top of your game in all three to be a truly effective head honcho.

I've read hundreds of books on the subject, but this one with the very simple title, is quite possibly the most relevent one of the bunch. For anyone in any management capacity in any field, this is a vital book to digest. It well help you understand what it takes to really know the key ingredients in becoming a successful manager; actually, a highly successful manager.
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21 of 23 people found the following review helpful
5.0 out of 5 stars A must read for those serious about management... August 31, 2009
Format:Hardcover|Amazon Verified Purchase
Mintzberg presents the most comprehensive and descriptive model of management functions I have seen. His model describes three planes that represent where managing takes place. The planes are the information plane, the people plane and the action plane.

I will not describe his model in detail here. However it is important to note the model is not simple. It has been my personal experience that people and organizations crave simplifying assumptions to the point they embrace them as the only truths that are needed. So, if you are looking for the "three steps to..." or the "five essential factors..." or the "eight ways to" this book is not for you.

There is nothing inherently wrong with simplifying assumptions as long as we remember circumstances and context are always more complicated than that. Mintzberg correctly points out how a lot of management or leadership books focus on one competency or aspect and what is needed is a balance/blending of many aspects. Specifically he states "...it is time to recognize that managing is neither science nor a profession; it is a practice, learned primarily through experience, and rooted in context."

Therefore, if you are a manager and believe you can always get better at it, this is a book you should read. It provides a context for management. It does not tell you what to do in specific situations. I personally believe that greatness (at anything) is the summation of knowledge of a lot of little things. Everyone can get the basics right but it is the subtleties that result from knowledge and real life experience that result in exceptional levels of performance.
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3 of 3 people found the following review helpful
5.0 out of 5 stars A well overdue tribute to the busy manager... March 9, 2011
Format:Hardcover
Mintzberg condemns the recent diminishment of management status in the face of too much leadership hype. Some well-paid consultants might be dismayed by Mintzberg's suggestion - that the romance with leadership is over. Others will relish the brazen challenge to a 10 yearlong obsession with leadership as a one-stop solution to everything! Mintzberg releases both management and leadership from unrealistic expectations that can never be fulfilled on their own. He also firmly closes the door on the debate about the differences between leadership and management; pronouncing the two as falsely separated. Mintzberg declares that we need both together, each not able to exist without the other. The time for good management by leaders is now!

Titling the book "Managing" is inspired. By using a verb, Mintzberg captures the essence of his argument that management is a practice, rather than a title, a role or set of procedures. His presentation of the practice of management gives acknowledgement to the daily, minute-by-minute thoughts and actions, the "doing's" and thinking in the life of any busy manager /leader.

Rather than be miffed by Mintzberg's proposition that all managers are flawed, this book can offer real acknowledgement of the realities of the job: constant interruptions, endless crises, urgency, contradictions and wide ranging demands. Most helpful is his outline of 13 Management Conundrums that sum up common dilemmas faced on the job. One example is "The Syndrome of Superficiality" where managers need to be speedy without becoming superficial. "I don't want it good - I want it Tuesday!" Reading the conundrums was comforting - putting names to the quandaries that come with management territory. It is a tough job.
Change is not constant!
... Read more ›
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Most Recent Customer Reviews
4.0 out of 5 stars Managing
This book is chocked full of information that I have never read or heard of before. I am looking forward to learning more about the information in this book
Published 4 months ago by Lady J.D.
1.0 out of 5 stars Well-spent, elsewhere
To me, the book didn't bring any worthwhile value, except the "Model of Managing" in Chapter 3. Other than that, since it is not an expensive book, I would rather say to spend the... Read more
Published 5 months ago by SKJ
5.0 out of 5 stars A brilliant explanation of "the practice of management"
Whenever I ask someone, "What does a manager manage that is most important?", some respond people, others work to be done, and still others resources. Read more
Published 9 months ago by Robert Morris
3.0 out of 5 stars "Managing" for scholars not so much for practitioners,
Mintzberg is the author of two out of The 100 Best Business Books you will never have time to read": "The Nature of Managerial Work" and "The Rise and Fall of Strategic Planning". Read more
Published on March 17, 2011 by Peter de Toma sen.
1.0 out of 5 stars Mintzberg is loosing touch
Hated this book. Mintzberg seems to have lost touch with reality. Management has evolved a lot more than he seems to write about since he wrote his last book, something that can... Read more
Published on October 21, 2010 by Alvaro Gonzalez
5.0 out of 5 stars Pragmatic approach to improve management
Great book: confirms the saying that a good book is the best way to learn the best from somebody else's life! Pragmatic approach to improve your management skills.
Published on February 21, 2010 by Renato Moura Xavier
1.0 out of 5 stars Not worth the $14.95 price
Definitely not worth paying $14.95 for. If this book is a representation of what we get for $14.95 and only saving $5-$7 on hardback then I hope the publishers lower the prices... Read more
Published on February 11, 2010 by Ougrad1
4.0 out of 5 stars Scholarly report on managing
Managing, believes scholar Henry Mintzberg, is different from leading. To study which skills are essential to good management, Mintzberg spent an entire day one-on-one with 29... Read more
Published on February 7, 2010 by Rolf Dobelli
5.0 out of 5 stars Henry Mintzberg
Henry Minzberg continues to slam dunk in the management field with this his latest gem. It's always a relief to read a book and not get guilty about my perceived short comings in... Read more
Published on January 30, 2010 by Tony Beale
5.0 out of 5 stars Powerfully simple and simply powerful!
Henry Mintzberg has done it again.

As a management professor myself, over the years I have felt his influence on me in two respects: what I teach and how I teach it. Read more
Published on January 27, 2010 by BW Stening
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