Managing the Hidden Organization: Strategies for Empowering Your Behind-the-Scenes Employee [Paperback]

Terrence E Deal (Author), William A Jenkins (Author)

Book Description

Publication Date: March 1, 1994

Using actual case histories that readers can apply directly to their businesses, two experts in organizational behavior, corporate culture, and customer service demonstrate how to dramatically improve a company's overall performance by motivating behind-the-scenes workers. Deal is the bestselling author of Corporate Cultures, which has sold 75,000 copies.

Product Details

• Paperback: 340 pages
• Publisher: Grand Central Publishing (March 1, 1994)
• Language: English
• ISBN-10: 0446394564
• ISBN-13: 978-0446394567
• Product Dimensions: 5.2 x 8 x 1 inches
• Shipping Weight: 11.2 ounces (View shipping rates and policies)
• Amazon Best Sellers Rank: #3,067,650 in Books (See Top 100 in Books)

More About the Author

Lee G. Bolman and Terrence E. Deal are the best-selling authors of Leading with Soul. Bolman holds the Marion Bloch Chair in Leadership at the Bloch School of Business, University of Missouri:Kansas City. He consults worldwide to corporations, public agencies, universities, and schools. Deal is the Irving R. Melbo Professor of Education at the Rossier School, University of Southern California, and an international consultant to business, health care, military, educational, and religious organizations.