Customer Reviews

Managing Hotels Effectively: Lessons from Outstanding General Managers

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This book does a great job of introducing a lot of basic management ideas that a person would get if majoring in business management. first 4 chapters were very incitful but got dry toward the middle then the end was very good about controlling results of revenue and costs.

outstanding explanations and examples even for experienced hotel professionals. helps to understand what one is working for at the front office and probably helps to precede with the career in an operational department. the more the fo-staff knows about revenue, turnover and yieldmanagement the better the effectiveness of work. confidence increases as one knows what managers are concerned and talking about.

outstanding explanations and examples even for experienced hotel professionals. helps to understand what one is working for at the front office and probably helps to precede with the career in an operational department. the more the fo-staff knows about revenue, turnover and yieldmanagement the better the effectiveness of work. confidence increases as one knows what managers are concerned and talking about.

I want to know the operation of Hotel management for good General Manaer