This book is designed to help managers conduct a thorough investigation of the issues that influence the outsourcing decision. A comprehensive examination of the topics related to outsourcing is enhanced with prescriptive frameworks and expert recommendations based on empirical evidence. Experts offer insight into how outsourcing can provide managers with the means to control costs while increasing flexibility in the organization's information systems operations. Managers must also be aware of the potential dangers that can occur when outsiders are trusted with the information services of the organization.
