This text argues that companies get the results they're striving for not by dictating vague, lofty goals but by setting specific, measurable objectives. The book then sets out to try and explain how to do it, from identifying effective measures to choosing measurement instruments, to applying measurement systems to a company's day-to-day operations. It also features practical guidelines, charts and diagrams, analysis and measuring tools, and examples and case studies.
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Front Cover | Front Flap | Table of Contents | First Pages | Index | Back Flap | Back Cover | Surprise Me!
Inside This Book
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First Sentence:
If you picked up this book, you probably are already thinking about implementing a measurement program in your corporation. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
benchmarking coordinator, measurement charters, measurement development process, customer satisfaction group, major component groups, customer satisfaction measurement, corporate measurement, auditor recommendations, team processing, nonfinancial performance measures, critical performance measures, redesign team, organizational acceptance, measurement personnel, measurement program, measurement team, automated data collection, measurement group, compelling place, benchmarking activities, process owners, nonfinancial measures Key Phrases - Capitalized Phrases (CAPs): (learn more)
James Madison, Sisters of Charity, Corporate Performance Measurement Benchmarking Study, Percentage of Companies, Express Approval, Measuring Figure, Texas Instruments, National Insurance, All None, Metro Bank, Sun Microsystems, United States, Xerox Corporation, Suzanne Marchand, Universal Card Services, Nucor Corporation, Pizza Hut, Stern Stewart, Track Over Time New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Front Flap | Table of Contents | First Pages | Index | Back Flap | Back Cover | Surprise Me!
If you picked up this book, you probably are already thinking about implementing a measurement program in your corporation. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
benchmarking coordinator, measurement charters, measurement development process, customer satisfaction group, major component groups, customer satisfaction measurement, corporate measurement, auditor recommendations, team processing, nonfinancial performance measures, critical performance measures, redesign team, organizational acceptance, measurement personnel, measurement program, measurement team, automated data collection, measurement group, compelling place, benchmarking activities, process owners, nonfinancial measures Key Phrases - Capitalized Phrases (CAPs): (learn more)
James Madison, Sisters of Charity, Corporate Performance Measurement Benchmarking Study, Percentage of Companies, Express Approval, Measuring Figure, Texas Instruments, National Insurance, All None, Metro Bank, Sun Microsystems, United States, Xerox Corporation, Suzanne Marchand, Universal Card Services, Nucor Corporation, Pizza Hut, Stern Stewart, Track Over Time New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Front Flap | Table of Contents | First Pages | Index | Back Flap | Back Cover | Surprise Me!
Citations (learn more)
This book cites 5
books:
2
books
cite this book:
- Management Accounting (No. 2) by J. Innes on page 51, and Back Matter
- Management Accounting by Wayne J. Morse in Back Matter
- North and South: Britain's Economic, Social and Political Divide (Pelican) by David Smith on page 118
- The Quest for Value: A Guide for Senior Managers by G. Bennett Stewart on page 85
- The Great Game of Business: Unlocking the Power and Profitability of Open-Book Management by Jack Stack on page 45
- Stepping Up to ISO 9004:2000 by Russell T. Westcott in Back Matter
- Budgeting: Technology, Trends, Software Selection, and Implementation by Nils H. Rasmussen on page 37
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