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Managing the Millennials: Discover the Core Competencies for Managing Today's Workforce Hardcover – February 15, 2010
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From the Inside Flap
With professionals enjoying longer careers than ever before, offices encompass multiple generations of employees. However, the rise of "the Millennials," also known as "Generation Y," has brought a new set of challenges to managers. Millennials work differently, think differently, and have a different set of priorities. This can leave non-Millennial managers, at best, confused about how to manage and motivate their teams.
That's just the short-term challenge for businesses. The long-term challenge is to find a way to win and retain top talent from this generation of workers, who are more willing than any generation before them to leave a position if they find something more interesting or more lucrative. With 50 percent of business executives set to retire in the next five years, and thousands of others poised to do the same soon after, it's essential to build up a staff of dedicated, invested Millennials in the workforce of any company that's serious about its survival.
Managing the Millennials delves into the differences between the generations at work today in businesses around the country, and digs deep to explore what makes the Millennial generation so different from the ones that came before. It identifies nine crucial points of tension that result from clashing value systems among these generations, and then provides nine approaches to resolve clashes, build communication, nurture collaborative teams, and create long-lasting relationships across generations of colleagues.
With examples from managers and executives in every area of business, fascinating analysis of performance and behavioral patterns across generations, as well as tested techniques you can put into effect at your organization, Managing the Millennials gives you the knowledge and tactics you need to push your workforce to new levels of productivity.
From the Back Cover
"Managing the Millennials is a must-read for every leader who wants his or her organization to have a great future."
—Ken Blanchard, coauthor of The One Minute Manager and author of Leading at a Higher Level
"Managing the Millennials is a practical hands-on approach to understanding how generational tension gets created and what to do about it. I was fascinated by what I learned and excited about sharing it within our company."
—Robert McKnight, founder and CEO, Quiksilver, Inc.
"Managing the Millennials has taught us how to harvest the creativity and energy of a new generation and inspire those of us who lead them."
—Bruce Ratner, CEO, Forest City Ratner Companies, and principle owner, NBA New Jersey Nets
"Managing the Millennials is the first book to fuse the authors' cutting-edge concepts with a powerful and easy-to-use framework for putting their ideas into action. This is one book that I will wholeheartedly recommend to every business leader whose job includes managing people."
—Peter Economy, bestselling coauthor of Managing For Dummies and associate editor, Leader to Leader journal
"This book is timely and practical for those facing the challenge of managing across generations."
—Laura Curnutt Santana, PhD, Senior Enterprise Associate, Center for Creative Leadership
Top Customer Reviews
So the co-authors are urging you to lower your blood pressure--and learn some new skill sets so you can work with, and bless, the radically different Millennial Generation. How different are they?
The Millennial Generation (also known as GenY, born between 1978 and 1996) are the first generation "that does not need an authority figure to access information."
"We do not expect you to be our best friend," admonishes a Millennial, "but when you evaluate or critique us, we want you to do it in a friendly way (just like our parents did)."
"She asked for an extended lunch hour to go shopping with friends, after her third day on the job."
"They pick up computer and cash register skills quickly, but if it breaks they cannot count back change from a $10 bill."
Yikes! The authors warn that if we don't bridge the gap and understand Millennials--then who will fill the leadership roles in the future? According to a workforce crisis study, "At least 50 percent of the executives in the United States will be eligible to retire in the next five years." So--get with it!
Yet, "from an early age, Millennials were taught that they were special," and that, along with other cringe factor characteristics has revealed a work environment where "the tension is so thick in some organizations that it has become debilitating." Come on, can't we all just get along?
I read Chapter 11 first (a common ploy to see if a book is any good).Read more ›
Kudos to the team for a helpful work.
The primary things that I have observed are that Millennials seem to come with a vacuum (unless it regards technology), many also come with a lack of foundation from their particular upbringings. However, there are many that come with a pretty good foundation. Ultimately, I have found the most effective way to manage Millennials starts with recruiting and interviewing. I look for that foundation.
Once hired I have found that effective managing can't occur until the vacuum begins to be filled, and that can't occur until a relationship is built. This book helps develop strategies for building those relationships that in practice are quite effective.
There is not a lot of time to get to that point, because Millennials don't seem to ever slow down. This book is a quick read and helped me tremendously to adapt my Baby Boomer ways to their Millennial ways for a more effective work group.
He mentions it in the opening paragraphs, but it bears repeating -- the practices you take away from this books will make you a better manager of employees of all ages, not just millennials.
My favorite section of the book dealt with "suspending the bias of your own experience". Espinoza goes into more detail, but it's essentially the ability of managers to not reflect back on their managers treated them as newbies, but instead develop a new framework of their own that is more suited for this time, place, and cultural shift.
Most Recent Customer Reviews
Excellent! I conduct numerous workshops for various organizations and one of the most requested is working with the Millennial generation. Read morePublished 2 months ago by C L Leverenz
purchased this book for work and it has really helped in many situations. RecommendPublished 4 months ago by E. Day
A lot of very good points that Baby Boomers need to understand.Published 7 months ago by Steve Wolfe
Great book to understand what millennial need in the workplace. We are putting the principles to good use.Published 10 months ago by Teresa
Every business person needs to read this book. Full of very helpful info on this very complicated generation.Published 11 months ago by sandra cozza