Management styles have changed dramatically over the past century. In this insightful, often irreverent book, a veteran manager talks about these changes and how managers and supervisors need to tailor their own styles to those of their team. Educators and trainers teach prospective managers how to manage a process or a budget. But left in the dark is how to manage people-and in the end, your success as a manager depends on how well you manage others. The author makes a case for "Consensus Management," which provides strong leadership and directions while allowing employees to participate in the decision-making process.
Eric Swenson has over 25 years of experience in management, sales, training and marketing. He has managed hundreds of employees and interviewed over 2,000 people in his career.
He is the Managing Director at RSJ/Swenson, a boutique HR & Management consulting firm supporting small and mid-sized businesses throughout North America.
He was the Los Angeles District Sales Manager for Paychex, a Fortune 1000 company providing payroll and Human Resources solutions to small businesses. He ran a division spreading from the South Bay up to San Luis Obispo and was responsible for a sales staff which sold 401(k), Human Resource and other services.
He also spent 14 years with the Automobile Club of Southern California, having advanced from sales agent to senior management. His last position at the Auto Club was Group Manager for Sales Development, leading over 250 managers, agents and representatives who sell memberships and insurance products. Also at the Auto Club, Mr. Swenson spent several years in marketing and training, where he specialized in management development and training.
A veteran public speaker, he has spoken to groups of up to 700 people on topics such as management, motivation, personal development and human resources issues.
He was born in Los Angeles and grew up in Arcadia. In 1979, he was honored with the Eagle Scout award from the Boy Scouts of America. He is a graduate of the University of the Pacific in Stockton, where he was Student Body President at the College of the Pacific.
His first book, "Managing People in the 21st Century", was published in May, 2004. His second book, co-authored with renowned ethicist Michael Josephson, will be published in 2011.
Mr. Swenson, a Kolbe Certified Consultant, is also a member of the Society of Human Resource Management, the American Society of Training & Development, and the American Management Association. He is on the Board of Directors of Reef Check Foundation, and a Past President of the Jonathan Club. He is married and divides his time between Los Angeles and Las Vegas.
He currently focuses his practice in the following areas:
Organizational Development
Workplace Investigations
Performance Forecasting
Seminars
