Managing Privacy: Information Technology and Corporate America [Hardcover]

H. Jeff Smith (Author)

Book Description

Publication Date: June 1994

The ongoing revolution in electronic information technology raises critical questions about our right to privacy. As more personal information is gathered and stored at breathtaking speed, corporate America is confronted with the ethical and practical issues of how to handle the information in its databases: how should it be safeguarded and who should have access to it? In Managing Privacy, Jeff Smith examines the policies of corporations such as insurance companies, banks, and credit card firms that regularly process medical, financial, and consumer data. According to Smith, many companies lack comprehensive policies regulating the access to and distribution of personal data, and where stated policies do exist, actual practices often conflict. Few organizations are willing to become leaders in the development of such policies, instead formulating privacy guidelines only after being pressured by consumers, the media, or legislators. Smith argues that as information technology advances, both corporations and society as a whole must modify their approaches to privacy protection, and he presents specific suggestions for developing such policies.

--This text refers to the Paperback edition.

Editorial Reviews

From Library Journal

Smith (Georgetown Univ.) has conducted a revealing field study into the policies and practices of information privacy issues within seven relatively large American firms. The study reveals that some companies do not have comprehensive policies regarding the distribution and use of the personal information that they collect. Furthermore, the companies that do have policies do not necessarily conform in their corporate behavior to upholding these policies. An extensive concluding chapter focuses upon the United States's piecemeal approach in regulating information privacy. Because of the broad interest in information privacy today, this well-crafted study, an important contributon to the literature, is highly recommended for academic and special libraries as well as public libraries supporting business or technology collections.
Robin P. Peek, GSLIS, Simmons Coll., Boston
Copyright 1994 Reed Business Information, Inc.

Review

"Well-crafted. . . . An important contribution to the literature."--Library Journal

"The book is remarkable for its even-handed treatment of an incredibly complex issue. Finally, someone has written a treatise providing solutions, not just criticism. . . . Managing Privacy is a book anyone interested in the economic future of our country should read, deliberate and act upon."--Cowles Report on Database Marketing

"The empirical findings of this important book should shape public policy on fashioning appropriate data protection for the private sector in North America in the immediate future. The book is further distinguished as an insider's account; Smith understands the business world and empathizes with its problems, just as he prescribes solutions."--David H. Flaherty, Information and Privacy Commissioner, Province of British Columbia

"This is without doubt a landmark book, the best informed and most insightful examination of the growing challenge to individual privacy in many years."--David Burnham, Syracuse University --This text refers to the Paperback edition.

Product Details

• Hardcover: 314 pages
• Publisher: University of North Carolina Press (June 1994)
• Language: English
• ISBN-10: 0807821470
• ISBN-13: 978-0807821473
• Product Dimensions: 9.6 x 6.4 x 1.2 inches
• Shipping Weight: 1.6 pounds
• Amazon Best Sellers Rank: #3,981,733 in Books (See Top 100 in Books)

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