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Managing At the Speed of Change Hardcover – January 19, 1993
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From Publishers Weekly
Copyright 1992 Reed Business Information, Inc.
From Library Journal
- Dale Farris, Groves, Tex.
Copyright 1993 Reed Business Information, Inc.
More About the Author
Using a highly disciplined approach, he helps managers deal with the human side of today's warp-speed cycle of change and gain competitive advantage. A prolific writer and speaker, Conner has written hundreds of articles for leading management publications and spoken to corporate audiences on almost every continent. He also maintains a blog (http://changethinking.net). His clients include a blue-chip list of the world's best-known companies, along with government agencies, non-profit institutions, multinational firms, associations, and educational institutions.
Photo by Maureen Edwards (www.maureenedwards.com)
Top Customer Reviews
Author Conner runs one of the foremost consulting firms devoted exclusively to change. He is experienced, and has an easy writing style, allowing you to completely focus on what he says rather than hammering through loads of hype, meaningless acronyms and technical gobbledygook. He explains clearly why change initiatives often don't seem to stay in place after the initial implementation of the change. He then offers sound recommendations on the roles and responsibilities required to execute changes, along with the various pros and cons of different infrastructures for those roles.
Conner illustrates that each of us moves through our lives at our own speed of change, and how we have the ability to enhance our skills by understanding the uniqueness of people who have effectively dealt with change. These people have a vast amount of flexibility, differentiated by being extremely focused, highly resilient, well organized, and very proactive. When people like this work within the configuration of change, leading others through the eight models in the organizational change process, constructive results are bound to happen.
This is definitely a powerful, five-star book, and one that I have no hesitation putting on my personal list of the top "must read" books for IT professionals and project managers at all levels.
Conner explains why so many change initiatives don't seem to "stick" after the initial roll out of the change. He offers some concrete recommendations on the roles required to execute a change, and the pros and cons of different organizational structures for those roles.
Another interesting concept he introduces is that there is an extra cost associated with being "surprised that we are surprised." During the course of a change, unexpected events occur -- if we are expecting to be surprised, we are better able to absorb the events even if we don't know what they are in advance. This is a strong argument for communicating early and frequently to an organization before and during the change process, rather than holding off until every tiny detail of the change has been worked out.
Connor's non technical style makes his 281 pages (hardback) interesting and informative. He defines a problem, suggests a remedy, and then proffers effective resolution.
Connor's greatest contribution comes through his discussions about change and its management. He says that resilient people are those who succeed. The book studies change imperatives and how one becomes more resilient. (His five basic characteristics of resilience, on page 238, are fascinating and illuminating.)
The book offers a plethora of graphs and drawings to illustrate Connor's thinking. His views will certainly create discussion in business courses and mangement training groups.
One of Connor's many helpful dictums arrives in his presentation for implementing the "synergistic process" (page 212 and following). He suggests four approaches for successfully implementation: (1) strategize, (2) monitor and reinforce, (3) remain team focused, and (4) update. Connor understand these to be "vital elements" for sound management practices. (For me, they are working.)
Connor's discussion of the unseen dangers in management is also helpful. His section on crisis management (chapter 14) is brilliant. His talk about Danger-Oriented People and Opportunity-Oriented People (pages 232-238) is alone worth the price of the book.
This book is recommended to all managers, to any who are looking to grow their careers in our fast-paced society, and those who study change.
After reading Daryl's book three times, I have distilled his 30 years' of wisdom down to some probing questions. I recommend every company undergoing significant change consider these questions as "book discussion guide..."
1. What is the most profound change you face as a leader? Please think through all lenses, including client changes, industry, regulatory, global, demographic, political, environmental, technology, and personal/health/spiritual/relationships.
2. Daryl Conner says "our lives are the most effective and efficient when we are moving at a speed that allows us to appropriately assimilate the changes we face."
What phase of assimilation is your team experiencing now? (Chapter 8)
3. "Future shock" is the point where humans can no longer assimilate change without displaying dysfunctional behavior. Name 3 dysfunctional behaviors that represent future shock in your company.
Now describe how you would help your colleague change those behavior(s). (pages 55-57).
4. Conner describes how "The Beast" loves to take dreams and turn them into nightmares. What is the loudest message The Beast says within your culture?
5. What are the top 3 change initiatives within your organization today?
6. What key values (behaviors, beliefs or assumptions) are essential to supporting these most pressing change initiatives?
7. Name 1 behavior you are willing to change to foster synergy and resilience (Chapters 12-14).Read more ›
Most Recent Customer Reviews
Unethical organization, unless continuously supported by some kind of subsidy or government funding, just don't last long. Read morePublished 20 days ago by Jeffrey Martyn
A very interesting book!! A good approach to take ride on the wave of change!!Published 11 months ago by radouane
Daryl Conner is the Godfather of Organizatonal Change Management. Anyone interested in a career in helping organizations prepare for and embrace change needs to read this book.Published 14 months ago by Amazon Customer
I loved this book as a frameworks nerd. Might be a little too structured for some, but I highly recommend it to my fellow abstract thinkers.Published 15 months ago by Nathan Shehorn
This is a classic book on managing change, one of the best ever written.
As such, the book is easily a 5 star. Read more
everything was OK, just as expected. book was new, shipment arrived in time and the book gives a really good background on change management for those who are to be involved in big... Read morePublished on August 21, 2013 by Marta