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Managing Writers: A Real World Guide To Managing Technical Documentation
 
 
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Managing Writers: A Real World Guide To Managing Technical Documentation [Paperback]

Richard L. Hamilton (Author)
4.4 out of 5 stars  See all reviews (9 customer reviews)

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Book Description

December 31, 2008 0982219105 978-0982219102 1st
Managing Writers is a practical guide to managing documentation projects in the real world. It is informal, but concise, using examples from the author's experience working with and managing technical writers. It looks beyond big project, big team methodologies to the issues faced by smaller, less well-funded projects. Managing Writers is for technical writers, both freelancers and employees, documentation managers, and managers in other disciplines who are responsible for documentation; anyone who may need to manage, full or part-time, a documentation project.

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Editorial Reviews

Review

This short book is full of useful information and hard-earned opinions. Whether you manage writers or would rather just sit in your cubicle and write, you need to read this book. It is the most practical and realistic book I have seen on the subject, and I recommend it highly. --Richard Mateosian, IEEE Micro, January/February 2010 (added by author)

From the Back Cover

Managing Writers is a practical guide to managing technical documentation projects in the real world. If you are a technical writer managing his or her own work, a manager in another discipline who is responsible for technical documentation, or are interested in what it means to be a documentation manager, this book is for you.

Managing People: How to hire, motivate, manage change, and evaluate performance.

Managing Projects: How to increase your team's influence, manage schedules more effectively, balance multiple projects, and collaborate with the rest of the product development team.

Managing Technology: How to decide what technology you need, what you do not need, how to acquire what you need, how to avoid common pitfalls, and how to stay ahead of the technology curve. (added by author)

Product Details

  • Paperback: 280 pages
  • Publisher: XML Press; 1st edition (December 31, 2008)
  • Language: English
  • ISBN-10: 0982219105
  • ISBN-13: 978-0982219102
  • Product Dimensions: 8.4 x 5.5 x 0.8 inches
  • Shipping Weight: 12 ounces (View shipping rates and policies)
  • Average Customer Review: 4.4 out of 5 stars  See all reviews (9 customer reviews)
  • Amazon Best Sellers Rank: #238,553 in Books (See Top 100 in Books)

More About the Author

Richard L. Hamilton is Founder and CEO of XML Press. He began his career at Bell Laboratories developing computer software and has worked at AT&T, Unix System Laboratories, Novell, and Hewlett-Packard in jobs ranging from software development to product management to documentation management. In 2008 he founded XML Press, which is dedicated to producing high quality, practical publications for technical communicators, managers, and marketers.

Richard is the author of Managing Writers: A Real-World Guide to Managing Technical Documentation, and editor of DocBook 5: The Definitive Guide, published in collaboration with O'Reilly Media.

XML Press specializes in publications about technical communication, social media, xml technology, and the tools that support these disciplines.

 

Customer Reviews

9 Reviews
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Average Customer Review
4.4 out of 5 stars (9 customer reviews)
 
 
 
 
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8 of 8 people found the following review helpful:
4.0 out of 5 stars Like having lunch with your favorite manager, February 27, 2009
By 
Anne Gentle (Austin, TX USA) - See all my reviews
This review is from: Managing Writers: A Real World Guide To Managing Technical Documentation (Paperback)
Managing Writers is clearly organized and a fast read. It often reads like a reference guide, a book you could keep on your bookshelf for years to come.

It is a reference guide in my view, because you can go straight to the table of contents and pick from the list of topics. Want to get your arms around people? Refer to many chapters on Managing People. Need to know insider information on projects before it spirals out of control? Stop the spin machine and go to the pages about Managing Projects. Wondering if the latest alphabet-based tossed salad of acronyms will actually solve your user's information problems? Hightail it to the Managing Technology chapters. Each of his chapters offers the depth and detail you'd need when faced with a situation you hadn't seen before. For example, if you're new to Localization, the information offered will help you ask the right questions and help you get started while avoiding headaches and "time sinks."

As I read through this book, I felt like I was having a nice long lunch with one of my favorite managers. It's sprinkled with stories and phrases like "gold-plated Cadillac." I enjoyed reading about his path to technical publications. It seems many people are eager to leave tech pubs once they start in it. Richard didn't know much about tech pubs, and wondered if he was leaving the world of technology, but accepted a position anyway. He was willing to learn and stay with it. And stay with it he did, for many years beyond the first two he promised to the hiring manager.

Whether you're already managing a handful of writers or just starting out, or if you're hoping to move towards management in technical publications, I think you'll find this book helpful. Even an experienced tech pubs manager will enjoy hearing another's perspective and will find many familiar themes that match their own companies and product documentation.
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6 of 6 people found the following review helpful:
5.0 out of 5 stars A Readable Book on Documentation Management!, January 15, 2009
This review is from: Managing Writers: A Real World Guide To Managing Technical Documentation (Paperback)
It's all there in the subtitle: A Real World Guide to Managing Technical
Documentation. This book gives practical advice about how to advance your
team's interests, for instance, and is also meant for those who aspire
to be managers or just want to see how things look from the manager's
point of view. Plus, it's a real page turner, far from the heavy,
research-oriented books I've come across.
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1 of 1 people found the following review helpful:
5.0 out of 5 stars Like having a conversation with a trusted mentor, December 4, 2009
By 
Arnold Burian (Chicago, IL USA) - See all my reviews
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This review is from: Managing Writers: A Real World Guide To Managing Technical Documentation (Paperback)
Many variables ultimately contribute to the effectiveness of a manager; I believe one of the most important is the availability of a strong mentor. Many technical writers do not have access to a strong documentation manager, and even fewer managers have access to a mentor with documentation management experience. If your organization is fortunate to have one, use that opportunity to learn as much as you can from that individual. Whether or not you have access to a good mentor, there is much you can learn from reading Managing Writers by Richard L. Hamilton.

[...]
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Inside This Book (learn more)
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
managing technology, content management system, managing content, delta document, information architect, center business case, great technical writer, documentation debt, deliverable structure, modular methodologies, solution that costs, content reuse, documentation manager, deliverable design, documentation team, burning platform, estimating effort, semantic markup, single sourcing, reuse content
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Managing People, Managing Projects, Project Planning, Employee Performance Evaluation, Pay Bill, Using the Internet, Acquiring Technology, Human Resources, Managing Change, Microsoft Word, Localizing Your Documentation, Exceeds Objectives, The Elements of Technical Writing, Meets All Objectives, Microsoft Project, October Feature, Order Food, Space Shuttle, Getting Started, User's Guide
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Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
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