Customer Reviews

Banzai Motorized Submersible Cruiser

5 star:		(0)
4 star:		(0)
3 star:		(1)
2 star:		(0)
1 star:		(7)

 

 

I bought this two days ago as a surprise for my two children. After charging it all night and connecting it, my two really enjoyed themselves. However...the charge only lasts about thirty minutes and then to recharge it you have to take the nose off, disconnect that, unscrew four screws, remove the battery and connect it to the charger. So..after thirty minutes of fun, you have to go through alot to recharge it and then use it again approximately five hours later. As far as I'm concerned, you only get about 30 minutes of fun a day out of it. Also..it's the weekend so I can't contact their customer service and they put on the box that you CANNOT return it the store where you purchased it after you have removed it from the box. I'm VERY disappointed. My 12 year old who weighs more than 100 lbs can't use it since the maximum user weight is 100 lbs.

This product literally BLEW-UP in my son's face. After charging it we took it down to grandparents house and set it down on the floor while he went to go change into swim gear. He came back to pick it up and it exploded! The blue nose part hit him square in the forehead and we saw lights and the blast was so loud! I am filing a incident report with US consumer products but hopefully I can stop someone else from buying this until that is settled.

We bought this product for Valentine's Day. Well, naturally, it was Memorial Day before we could use it. As the other reviewer noted it is only good for about 30 minutes and ours filled with water. We started contacting the company and after three weeks of e-mails and repeated faxing of the receipt they claimed it was out of warranty. They couldn't have told us that upon the initial e-mail when they were told it was purchased in February? We took it back to the store where we purchased it where we discovered they have been having issues with them and the company is not receptive to helping. Guess we've learned the hard way about this product. Also, there was no warranty information in the box at all so I am not sure where they were quoting their warranty from. Beware.

My grandsons had a lot of fun with this, but after about the 5th charging, the battery exploded - blowing the whole nose cone off the cruiser!! It was so forceful it ripped the plastic around the 4 screws holding the cone on.

I was sitting on the side of the pool and my 3 grandsons were standing in front of me when I turned it on. THANK GOODNESS it just missed them. With that kind of force, it could have been totally devastating, if it had hit one of them in the head or face.

Don't buy this!!

Don't waste your money,fun toy but it won't last long. Water will get into the circuit board and it will fail.

but that's about how long it will last you. I've gone through at least 3-4 of these and every time I get a little more life out of them. I've learned that the more care and attention you do to dry them out, etc, the longer they will last. If you don't do anything (i.e. turn them upright after use, open the top to dry out, etc) you'll be lucky to make them last a month or two. The longest I've had one was for two years. And that's probably a record. Though, the kids have a blast with them and are the hit of the neighborhood. I gave it a 3 only because the kids really enjoy them. If they weren't so fun, they would be a 1 or 2 because they have a short life.

This toy worked one time. I contacted the seller and the company and neither would help me get a replacement. Company gave me some ideas of how to replair, but when I asked for a replacement, they were no longer in business. They should be reported to the BBB.

Product is designed in way where it can explode and cause injury. My client was seriously injured and I see that others posted that their product blew up. I am looking for others who had same problem to support our case. If your product exploded, please call me toll free at 888 GET-EVEN.