"With its comprehensive guide to selling everything from coaching and cruising to car rental and air tickets, this book tells you how to stay ahead of the pack."
Martin Lane, Editor, Travel Weekly
About the Author
Gwenda Syratt's authority to write this manual comes from a lifetime of experience in the travel industry, and by many qualifications. She has worked for major travel agencies both at home and abroad, and has also been highly active in education, lecturing on travel and tourism and not least by personal travel experience.