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20 of 23 people found the following review helpful:
5.0 out of 5 stars Outstanding book on marketing channel behavior.
In a business world that is constantly changing, it is absolutely critical to understand the function and behavior of marketing channels -- that is, the roles that manufacturers, distributors, wholesalers, retailers, and consumers play in the channel of distribution. The businesses that understand these tenets will be able to adapt to changes in the marketplace, and...
Published on February 27, 1999

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1.0 out of 5 stars marketing channels
This book is hard to read. It lives me feeling like i'm going in circles. I may drop the class that uses this book. I'm having a hard time answering assignment questions and am very frustrated with this book. Please think before you assign this book for a class.
Published 17 months ago by kathy


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20 of 23 people found the following review helpful:
5.0 out of 5 stars Outstanding book on marketing channel behavior., February 27, 1999
By A Customer
This review is from: Marketing Channels (Hardcover)
In a business world that is constantly changing, it is absolutely critical to understand the function and behavior of marketing channels -- that is, the roles that manufacturers, distributors, wholesalers, retailers, and consumers play in the channel of distribution. The businesses that understand these tenets will be able to adapt to changes in the marketplace, and those who do not, will ultimately fail.

This is the 5th edition of the original book that developed the theories that explain the structure and behavior of marketing channels. There is still nothing better. For those who understand the significance of channels, it provides a clear roadmap for the analysis of changes. For those who do not, it will explain channel member behavior and illuminate recent successes due to channel management (Walmart, Dell Computer), so that you can understand how the lessons can be applied to your business.

I recommend this book to all business managers, not just to read once, but to keep in your office and refer to often through the years in order to navigate the high seas of channel change.

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5 of 5 people found the following review helpful:
5.0 out of 5 stars Theorical and Practical, January 9, 2003
This book, containing plenty of cases in accordance with each topic in every chapter, gives readers hand-on perception on how the theory exists within the business world. I especially love chapter 8:"Channel Power", which specifies 5 powers a manufacturer or distributor may owns and how to deploy them properly in different situation or period. While you read, the book keeps you thinking about your own business and desiring to apply these breakthrough knowledge tomorrow, great!
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3 of 3 people found the following review helpful:
5.0 out of 5 stars every CEO should read this book, February 8, 2006
By 
Julian Dent (London, England) - See all my reviews
This edition is really a significant leap forward with so many great examples bringing the framework and principles to life. All the other changes help to broaden the readership appeal and increase the book's usability.

For me, this is the definitive text in the emerging discipline of routes to market and is of tremendous value to channels managers, marketing managers and anyone responsible for their organisation's routes to market.

In fact, never mind the marketeers, every CEO should be required to read it.
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4.0 out of 5 stars Great Text, September 28, 2010
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I am a practicing channel manager for a B2B industrial company, so I am not sure if whether my review will help a student.
I found this text very interesting, practical and applicable to my work. I was particularly impressed with chapters 6,7 and 8 on power, resolving conflict and strategic alliances. Although I read the entire text, if I had read only those three chapters and thrown the book away, it would have been well worth the cost. I would recommend it highly for channel, sales, and distribution managers. Sales pros with indirect selling responsibilities would certainly benefit as well, if you can allocate the reading time.
It was a great read and I am keeping it on my shelf for easy access as a reference book which is another compliment because many of the books I read wind up resold, donated or in long term storage never to be found again.
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1.0 out of 5 stars marketing channels, September 2, 2010
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This book is hard to read. It lives me feeling like i'm going in circles. I may drop the class that uses this book. I'm having a hard time answering assignment questions and am very frustrated with this book. Please think before you assign this book for a class.
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5.0 out of 5 stars Good deal! Great price, and good condition!, October 25, 2009
By 
Paul Young (Riverside, CA) - See all my reviews
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Book arrived quickly, and in great condition - no problems, exactly as described. I would definitely recommend this seller, and would buy from again.
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4.0 out of 5 stars Comprehensive book for channel explanations, April 24, 2009
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This book is very well structured with a good logic flow, examples and explanation of channel from design to conflict to power etc. Anyone who is interested in learning channels, distribution, retail, should get a copy of this book. The language is a bit dry, though it is expected for a text book, it is a little harder for me to digest the material because of the writing therefore four stars instead of five. However, a comprehensive book overall!
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5.0 out of 5 stars Best Distribution channels book around, July 5, 2006
Excellent book both in terms of framework and use of practical examples.Comprehensive coverage.Quite updated and international coverage due to the alliance with E. Anderson that teaches in Insead. The mix of the authors's background clearly enriches the book. Highly recommended and easy to see why it is in its 7th edition.
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5.0 out of 5 stars Great update for a seminal book (REVIEW UPDATE: March 23, 2006), March 28, 2001
By 
Adam J. Fein (Philadelphia, PA USA) - See all my reviews
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Marketing Channels is a must-own for any executive who thinks strategically about the way in which customers buy their company's products.

Like the sixth edition, the seventh edition is organized around a comprehensive framework for channel strategy. Each chapter walks through a different element of the framework. This approach integrates a wide range of material while making it easy to sample just the strategic topics that are relevant to your business.

The seventh edition continues the evolution of the book toward an approach well-grounded in the real-world economics of channels. Much of the content has been carried over from the sixth edition, although the book's structure is more streamlined. A lot of superfluous and outdated material from earlier editions has finally been cleaned up.

The chapter on vertical integration has been rightly moved into the "Channel Implementation" section. This is an outstanding chapter that provides a truly unique synthesis of marketing strategy and economic reasoning.

I have only two minor quibbles. One, the book is beginning to lag behind actual management practice. For instance, the discussion of margin vs. fee payments, new to the seventh edition, receives a scant four paragraphs. Two, the chapters on channel institutions (Retailing, Wholesaling, and Logistics) should either be expanded or more closely integrated with examples in the text. In addition, the data presented in these chapters are often out-of-date, in some cases by more than ten years.

As both a channel strategy consultant and one of Erin's former students, I can personally vouch for the validity of their insights into channel strategy. You will not be disappointed by the quality and rigor of thinking in this book.

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0 of 1 people found the following review helpful:
3.0 out of 5 stars fast delivery slow support., February 24, 2010
The delivery was very fast. Other than that everything else was a hassle. They shipped me the wrong book of the same name. The customer support was exclusively done through email. Sometimes it took over 3 days to get to me about a question. When I returned the book, they gave me 15$ short of my actual total. Have to I am going to think twice about orderingfrom them.
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