MARKETING COMMUNICATIONS begins with an overview of the marketing communications process, including research, strategic objectives, corporate culture/identity, branding/positioning, creativity, and media/messages. It then guides the reader through a variety of tactics (advertising, publicity, sales promotion, word-of-mouth communication, etc.) and how to evaluate marketing-communication programs. The book then concludes with a "special topics" section that covers legal issues; distinctions between consumer and business-to-business marketing communications; international issues; philosophical issues; etc.
The book is perhaps the first true marketing communications book, in the sense that it is not just a glorified advertising or sales-promotion book, but gives equal weight to a variety of marketing communications tactics.
