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Marketing Hospitality
 
 
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Marketing Hospitality [Hardcover]

Cathy H. C. Hsu (Author), Tom Powers (Author)
4.0 out of 5 stars  See all reviews (1 customer review)

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Book Description

0471348856 978-0471348856 June 29, 2001 3
Marketing Hospitality has helped thousands of students gain the knowledge they need to meet the competitive challenges of the hospitality industry. Now this Third Edition keeps the book in line with the latest developments in this rapidly changing field-with updated information, new case histories, and fresh examples drawn from a broad range of hospitality operations.

Combining marketing theory with a strong practical emphasis on industry applications, Marketing Hospitality, Third Edition offers superior coverage of marketing as an integral part of operations, especially at the unit level. Beginning with an overview of hospitality marketing, products, and services, it guides readers through the basics of marketing research, segmentation, and targeting, as well as branding, distribution, location, pricing, and communication. A powerful feature of the book is its strong coverage of marketing planning and strategy, including clear step-by-step guidance on developing an effective marketing plan.

Easy to read and use, Marketing Hospitality, Third Edition offers a complete set of valuable pedagogical tools to facilitate learning and further study, from chapter-end summaries, reviews of key words and concepts, and Internet resources to discussion questions and references.

As marketing becomes increasingly important to the success of today's businesses, Marketing Hospitality, Third Edition gives future hospitality professionals an important career-building resource for virtually every area of the field.


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Editorial Reviews

Review

Study Guide, Instructor's Manual available. -- The publisher, John Wiley & Sons --This text refers to an out of print or unavailable edition of this title.

From the Publisher

An introduction to the theory and practice of marketing in the hospitality industry. Provides in-depth, real-world examples taken from the hospitality industry that describe operating-unit level concerns. Offers a standard marketing text approach and addresses the marketing mix early on, providing students with an action-based marketing plan. --This text refers to an out of print or unavailable edition of this title.

Product Details

  • Hardcover: 384 pages
  • Publisher: Wiley; 3 edition (June 29, 2001)
  • Language: English
  • ISBN-10: 0471348856
  • ISBN-13: 978-0471348856
  • Product Dimensions: 9.6 x 7.8 x 1.2 inches
  • Shipping Weight: 2.1 pounds (View shipping rates and policies)
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Best Sellers Rank: #747,773 in Books (See Top 100 in Books)

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1 of 2 people found the following review helpful:
4.0 out of 5 stars Interesting, March 28, 2007
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This review is from: Marketing Hospitality (Hardcover)
The content is well done. Where I was quiet surprised was the printing quality of the book. Some letter can hardly be seen.
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Inside This Book (learn more)
First Sentence:
When you have finished reading this chapter, you should be able to: Discuss three basic approaches to the market. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
merchandising zones, tentative selling price, contract foodservice companies, intercept marketing, local marketing program, hospitality marketing, finished reading this chapter, guest database, hospitality operations, postpurchase evaluation, food cost percentage, lodging systems, hospitality product, travel wholesalers, segmentation matrix, lodging operations, repeat patronage, functional marketing, incentive houses, facilitating services, foodservice operations, organizational customers, advertising planning, hospitality organizations, hospitality firms
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Holiday Inn, New York, United States, Pizza Hut, Taco Bell, Travel Inn, Round Table, Discussion Questions, Burger King, Cendant Corporation, The Price of Hospitality, Choice Hotels, Smith Travel Research, American Marketing Association, John Wiley, Little Caesars, Long John Silver, Motel Association, North America, Southwest Airlines, Boston Consulting Group, Bureau of the Census, Country Inns, National Restaurant Association, Carlson Hospitality Worldwide
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