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Marketing and Selling Construction Services [Paperback]

Hedley Smyth (Author)


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Book Description

February 10, 2000 0632049871 978-0632049875
At the global and local level contractors and consultants have had to take a more professional approach to marketing and sales. Some construction firms are being restructured into client-oriented organizations. However, in all organizations there is considerable room to develop marketing and sales to enhance opportunities to grow and to protect markets during times of recession.


This book demonstrates how marketing and sales can be developed. Specifically it:


  • introduces selling techniques tailored to the needs of construction
  • evaluates competing approaches to marketing and related sales theory
  • demonstrates the effect of these on organizational structures and processes, and
  • examines how the top down and bottom up management approaches can be integrated through sales practice.

The book aims to achieve a balance between a strategic overview and the practicalities of sales and marketing. It does not offer a single blueprint, but rather a range of distinctive options from which the reader can make informed choices.


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From the Back Cover

At the global and local level contractors and consultants have had to take a more professional approach to marketing and sales. Some construction firms are being restructured into client-oriented organizations. However, in all organizations there is considerable room to develop marketing and sales to enhance opportunities to grow and to protect markets during times of recession.


This book demonstrates how marketing and sales can be developed. Specifically it:


  • introduces selling techniques tailored to the needs of construction
  • evaluates competing approaches to marketing and related sales theory
  • demonstrates the effect of these on organizational structures and processes, and
  • examines how the top down and bottom up management approaches can be integrated through sales practice.

The book aims to achieve a balance between a strategic overview and the practicalities of sales and marketing. It does not offer a single blueprint, but rather a range of distinctive options from which the reader can make informed choices.


Product Details

  • Paperback: 406 pages
  • Publisher: Wiley-Blackwell (February 10, 2000)
  • Language: English
  • ISBN-10: 0632049871
  • ISBN-13: 978-0632049875
  • Product Dimensions: 9.4 x 6.8 x 0.9 inches
  • Shipping Weight: 2.1 pounds
  • Amazon Best Sellers Rank: #4,063,727 in Books (See Top 100 in Books)

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Inside This Book (learn more)
First Sentence:
This section contains four chapters. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
black book syndrome, selling construction services, selling through relationships, trial performance measurement system, marketing mix approach, adding service value, patronage concentration, courted clients, construction marketing, added service value, relationship marketing approach, effective marketing approach, referral markets, strategic marketing planning, account handler, contracting organisations, differentiating services, competitive stakes, market planning process, consultant organisations, procurement route, formal market research, orientated service, sales stage, international contractor
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Oxford Brookes University, National Construction Marketing Conference, International Journal of Service Industry Management, New York, University of Leeds, North American, Free Press, Contact Address, Havard Business Review, Prentice Hall, World War, Burger Giant, Cambridge University Press, Cape Town, Contact Name, Global Marketplace, Hong Kong, Principles of Marketing, Thomas Telford, Blackwell Science, Developing Unique Selling Propositions, External Marketing Strategic, Fragile Construction Markets, Journal of International Business Studies, Kogan Page
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