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Marketing That Works: How Entrepreneurial Marketing Can Add Sustainable Value to Any Sized Company
 
 
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Marketing That Works: How Entrepreneurial Marketing Can Add Sustainable Value to Any Sized Company [Hardcover]

Leonard M. Lodish (Author), Howard L. Morgan (Author), Shellye Archambeau (Author)
4.6 out of 5 stars  See all reviews (10 customer reviews)


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Book Description

0132390752 978-0132390750 March 31, 2007 1

The principles and insights outlined in this highly engaging book have been invaluable to me in leading the marketing efforts at Victoria’s Secret Stores as well as on several P&G brands.

Jill Beraud, Executive Vice President, Marketing/Limited Brands and Victoria’s Secret

 

Differentiate yourself more effectively, protect yourself against competition, and drive higher margins

 

Bring entrepreneurial power to distribution, sales management, PR, promotion, advertising, and more

 

For marketers in every kind of company, from startup to global enterprise

 

Focus your marketing on what really works–and make the most of every marketing investment!

 

Marketing That Works introduces breakthrough marketing tools, tactics, and strategies for differentiating yourself around key competencies, insulating against competitive pressures, and driving higher, more sustainable profits.

 

From pricing to PR, advertising to viral marketing, this book’s techniques are relentlessly entrepreneurial: designed to deliver results fast, with limited financial resources and staff support. They draw on the authors’ decades of research and consulting, their cutting-edge work in

 

Wharton’s legendary Entrepreneurial Marketing classes, and their exclusive new survey of the Inc. 500’s fastest-growing companies. Whether you’re launching a startup or working inside a huge global enterprise, this will help you optimize every marketing investment you make. You’ll learn how to target the right customer, deliver the right added value, and make sure your customers will pay a premium for it–now, and for years to come.

 

Build the foundation for extraordinary profit

Discover faster, smarter techniques for positioning, targeting, and segmentation

 

Drive entrepreneurial attitude throughout all your marketing functions

Master entrepreneurial pricing, advertising, sales management, promotion–and even hiring

 

Maximize the value of all your stakeholder relationships

Profit by marketing to investors, intermediaries, employees, partners, and users

 

Generate, screen, and develop better product ideas

Engage combat on the right battlefields

 

Launch new products to maximize their lifetime profitability

Stage the winning rollout: from fixing bugs to gaining reference accounts

 

Every dime you spend on marketing needs to work harder, smarter, faster. Every dime must differentiate your company based on your most valuable competencies. Every dime must protect you against competitors and commoditization. Every dime must drive higher profits this quarter, and help sustain profitability far into the future.

 

Are your marketing investments doing all that? If not, get Marketing That Works–and read it today.

 

Includes online access to state-of-the-art marketing allocation software!

 

ABOUT THE AUTHORS

Leonard Lodish, Ph.D., is Samuel R. Harrell Professor of Marketing at The Wharton School. He is co-founder and Chair of Wharton’s Global Consulting Practicum, and innovator of Wharton’s MBA Entrepreneurial Marketing course. His research specialties include marketing decision support systems, marketing experimentation, and entrepreneurial marketing. He has consulted with clients ranging from Procter & Gamble and Anheuser-Busch to Tropicana and ConAgra.

 

Howard L. Morgan is Director and former Vice Chairman of Idealab, the pioneering internet incubator; and founder and partner in First Round Capital, an early stage venture capital firm. He has served as Professor of Decision Sciences at The Wharton School and Professor of Computer and Information Sciences at The Moore School of the University of Pennsylvania, and as Visiting Professor at the California Institute of Technology and Harvard Business School.

 

Shellye Archambeau is CEO of Metricstream, Inc., a recognized leader in compliance and governance. She previously served as CMO and EVP of Sales for Loudcloud, Inc., responsible for all global sales and marketing activities. There, she led Loudcloud’s transformation into an

enterprise-focused company while growing sales by 50 percent year over year. As President of Blockbuster, Inc.’s e-commerce division, she was recognized by Internet World as one of the nation’s Top 25 click and mortar executives.

 

CONTENTS

ABOUT THE AUTHORS     xi

ACKNOWLEDGMENTS    xiii

INTRODUCTION     1

CHAPTER 1     MARKETING-DRIVEN STRATEGY TO MAKE EXTRAORDINARY MONEY    11

CHAPTER 2     GENERATING, SCREENING, AND DEVELOPING IDEAS     35

CHAPTER 3    ENTREPRENEURIAL PRICING–AN OFTENMISUSED WAY TO GARNER EXTRAORDINARY PROFITS     59

CHAPTER 4    DISTRIBUTION/CHANNEL DECISIONS TO SOLIDIFY SUSTAINABLE COMPETITIVE ADVANTAGE     87

CHAPTER 5     PRODUCT LAUNCH TO MAXIMIZE PRODUCT/SERVICE LIFETIME PROFITABILITY     131

CHAPTER 6    ENTREPRENEURIAL ADVERTISING THAT WORKS–VAGUELY RIGHT OR PRECISELY WRONG?     145

CHAPTER 7    HOW TO LEVERAGE PUBLIC RELATIONS FOR MAXIMUM VALUE     179

CHAPTER 8     SALES MANAGEMENT TO ADD VALUE     191

CHAPTER 9     MARKETING-ENABLED SALES     221

CHAPTER 10     ENTREPRENEURIAL PROMOTION AND VIRAL MARKETING TO MAXIMIZE SUSTAINABLE PROFITABILITY     239

CHAPTER 11     MARKETING RESOURCE DEPLOYMENT AND ALLOCATION–THE ALLOC SOFTWARE     253

CHAPTER 12    ENTREPRENEURIAL MARKETING FOR HIRING, GROWING, AND RETAINING EMPLOYEES    273

CHAPTER 13     MARKETING FOR FINANCING ACTIVITIES    281

CHAPTER 14     BUILDING STRONG BRANDS AND STRONG COMPANIES    295

INDEX     309



Editorial Reviews

Review

Reviewed in 2007oct CHOICE.

Drawing on their combined expertise in marketing and business development, the authors (academics and business professionals) focus on the "entrepreneurial marketing techniques" that can turn a new venture into a success story. Having a good marketing plan is the key. In fact, say the authors, businesses should have multiple plans that target each constituency: customers, users, investors, suppliers, and employees. It is also critical to develop segmentation and positioning strategies: segmentation reveals who buys products, positioning tells why. In addition to examining the "marketing mix" elements (product, price, promotion, place), the authors provide advice on allocating marketing resources, building strong brands, and managing a sales force. Among the businesses cited are Victoria's Secret, Orvis, Priceline.com, and Franklin Electronic Publications. Orvis started out catering to the needs of fly-fishers, and used its customer knowledge and entrepreneurial marketing skills to build a $350 million outdoor products and clothing company. Summing Up: Recommended. Upper-division and graduate marketing and entrepreneur students, faculty, and practitioners. -- P. G. Kishel, Cypress College

From the Back Cover

The principles and insights outlined in this highly engaging book have been invaluable to me in leading the marketing efforts at Victoria’s Secret Stores as well as on several P&G brands.

Jill Beraud, Executive Vice President, Marketing/Limited Brands and Victoria’s Secret

 

Differentiate yourself more effectively, protect yourself against competition, and drive higher margins

 

Bring entrepreneurial power to distribution, sales management, PR, promotion, advertising, and more

 

For marketers in every kind of company, from startup to global enterprise

 

Focus your marketing on what really works–and make the most of every marketing investment!

 

Marketing That Works introduces breakthrough marketing tools, tactics, and strategies for differentiating yourself around key competencies, insulating against competitive pressures, and driving higher, more sustainable profits.

 

From pricing to PR, advertising to viral marketing, this book’s techniques are relentlessly entrepreneurial: designed to deliver results fast, with limited financial resources and staff support. They draw on the authors’ decades of research and consulting, their cutting-edge work in

 

Wharton’s legendary Entrepreneurial Marketing classes, and their exclusive new survey of the Inc. 500’s fastest-growing companies. Whether you’re launching a startup or working inside a huge global enterprise, this will help you optimize every marketing investment you make. You’ll learn how to target the right customer, deliver the right added value, and make sure your customers will pay a premium for it–now, and for years to come.

 

Build the foundation for extraordinary profit

Discover faster, smarter techniques for positioning, targeting, and segmentation

 

Drive entrepreneurial attitude throughout all your marketing functions

Master entrepreneurial pricing, advertising, sales management, promotion–and even hiring

 

Maximize the value of all your stakeholder relationships

Profit by marketing to investors, intermediaries, employees, partners, and users

 

Generate, screen, and develop better product ideas

Engage combat on the right battlefields

 

Launch new products to maximize their lifetime profitability

Stage the winning rollout: from fixing bugs to gaining reference accounts

 

Every dime you spend on marketing needs to work harder, smarter, faster. Every dime must differentiate your company based on your most valuable competencies. Every dime must protect you against competitors and commoditization. Every dime must drive higher profits this quarter, and help sustain profitability far into the future.

 

Are your marketing investments doing all that? If not, get Marketing That Works–and read it today.

 

Includes online access to state-of-the-art marketing allocation software!

 

ABOUT THE AUTHORS

Leonard Lodish, Ph.D., is Samuel R. Harrell Professor of Marketing at The Wharton School. He is co-founder and Chair of Wharton’s Global Consulting Practicum, and innovator of Wharton’s MBA Entrepreneurial Marketing course. His research specialties include marketing decision support systems, marketing experimentation, and entrepreneurial marketing. He has consulted with clients ranging from Procter & Gamble and Anheuser-Busch to Tropicana and ConAgra.

 

Howard L. Morgan is Director and former Vice Chairman of Idealab, the pioneering internet incubator; and founder and partner in First Round Capital, an early stage venture capital firm. He has served as Professor of Decision Sciences at The Wharton School and Professor of Computer and Information Sciences at The Moore School of the University of Pennsylvania, and as Visiting Professor at the California Institute of Technology and Harvard Business School.

 

Shellye Archambeau is CEO of Metricstream, Inc., a recognized leader in compliance and governance. She previously served as CMO and EVP of Sales for Loudcloud, Inc., responsible for all global sales and marketing activities. There, she led Loudcloud’s transformation into an

enterprise-focused company while growing sales by 50 percent year over year. As President of Blockbuster, Inc.’s e-commerce division, she was recognized by Internet World as one of the nation’s Top 25 click and mortar executives.

 

CONTENTS

ABOUT THE AUTHORS     xi

ACKNOWLEDGMENTS    xiii

INTRODUCTION     1

CHAPTER 1     MARKETING-DRIVEN STRATEGY TO MAKE EXTRAORDINARY MONEY    11

CHAPTER 2     GENERATING, SCREENING, AND DEVELOPING IDEAS     35

CHAPTER 3    ENTREPRENEURIAL PRICING–AN OFTENMISUSED WAY TO GARNER EXTRAORDINARY PROFITS     59

CHAPTER 4    DISTRIBUTION/CHANNEL DECISIONS TO SOLIDIFY SUSTAINABLE COMPETITIVE ADVANTAGE     87

CHAPTER 5     PRODUCT LAUNCH TO MAXIMIZE PRODUCT/SERVICE LIFETIME PROFITABILITY     131

CHAPTER 6    ENTREPRENEURIAL ADVERTISING THAT WORKS–VAGUELY RIGHT OR PRECISELY WRONG?     145

CHAPTER 7    HOW TO LEVERAGE PUBLIC RELATIONS FOR MAXIMUM VALUE     179

CHAPTER 8     SALES MANAGEMENT TO ADD VALUE     191

CHAPTER 9     MARKETING-ENABLED SALES     221

CHAPTER 10     ENTREPRENEURIAL PROMOTION AND VIRAL MARKETING TO MAXIMIZE SUSTAINABLE PROFITABILITY     239

CHAPTER 11     MARKETING RESOURCE DEPLOYMENT AND ALLOCATION–THE ALLOC SOFTWARE     253

CHAPTER 12    ENTREPRENEURIAL MARKETING FOR HIRING, GROWING, AND RETAINING EMPLOYEES    273

CHAPTER 13     MARKETING FOR FINANCING ACTIVITIES    281

CHAPTER 14     BUILDING STRONG BRANDS AND STRONG COMPANIES    295

INDEX     309


Product Details

  • Hardcover: 336 pages
  • Publisher: Wharton School Publishing; 1 edition (March 31, 2007)
  • Language: English
  • ISBN-10: 0132390752
  • ISBN-13: 978-0132390750
  • Product Dimensions: 6.3 x 1.1 x 9.3 inches
  • Shipping Weight: 1.2 pounds
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (10 customer reviews)
  • Amazon Best Sellers Rank: #925,988 in Books (See Top 100 in Books)

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7 of 7 people found the following review helpful:
5.0 out of 5 stars How marketing should be done, May 9, 2007
This review is from: Marketing That Works: How Entrepreneurial Marketing Can Add Sustainable Value to Any Sized Company (Hardcover)
I must confess that I have historically had a low opinion of the marketing people that I have firsthand knowledge of. They always seemed to be overstating glad-handers, over-promising to land potential customers and not really interested in learning how difficult it is to implement their promises. When I was writing code full-time, we referred to it as the "couldn't you just" condition. As in "couldn't you just put in this feature" and ignoring any rational response explaining that while the feature appears simple, it could take weeks to add it to the software. I was personally the recipient of a marketing person telling everyone how I was negatively cynical and not a team player when I strongly voiced my objections to an absurd promise that the marketer had made to a potential customer.
Therefore, it was with a great deal of skepticism that I opened this book and began reading. It did not take long before I was sold on the ideas of the authors. They reject the over-promising and blast the world nonsense that so many marketers consider the way to sell their products. Their approach is that of the entrepreneur that lacks a great deal of money for marketing, and that you must avoid an overstatement at all costs. It is better to understate and be proven wrong than overstate and be considered (or proven to be) an unreliable fool. They consider marketing to be a way to add sustainable value to the company, much like the delivery of a quality product.
If I am ever again in the situation where I am confronting a marketing person who values unjustified hype over honest accuracy, I will give them a copy of this book, ask that they read it and then offer to discuss it with them.
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5 of 5 people found the following review helpful:
5.0 out of 5 stars A very practical, well organized and concisely written book on marketing for practical entrepreneurs, April 26, 2007
This review is from: Marketing That Works: How Entrepreneurial Marketing Can Add Sustainable Value to Any Sized Company (Hardcover)
I think that this book is a terrific resource for an entrepreneur who is working on the marketing aspects of his business. One of the common misunderstandings of those not formally trained in business is confusing marketing with advertising or that part of the sales process that directly connects with the customer. While advertising and selling are a portion of the subject in marketing, in reality it is much more than this.

What I appreciate most about this book is that it is a resource of great information, ideas, and practical illustrations from real world business experience. It is not a method that the authors want you to accept whole. Very few methods actually work for people fighting for business in the real world because each businessperson has to find a solution to the problem they are facing in a constantly changing business environment. As businesses compete they are actually changing the environment in which they compete and this is often lost on those who espouse very specific "dance steps" for businesses to follow rather than providing principles. This book is about ideas that have proven themselves and can be adapted or applied to your situation as you see fit.

Most entrepreneurs have to manage every aspect of their small and growing company. Very few are expert in every field and marketing is such a broad and vital topic that it would benefit almost everyone to study the breadth of the topic to learn what it is they should study more deeply. This book has fourteen chapters covering the necessity of multiple marketing strategies (and why), how to generate ideas and screen the good ones from those that might be land mines, pricing, distribution and channel decisions (a very good chapter), launching products to maximize long term profitability, advertising (another fine chapter), public relations, adding value through sales management, marketing-enabled sales (quite interesting), entrepreneurial promotion, resource deployment and allocation (a topic that trips up many young businesses), marketing for financing activities, and building strong brands & strong companies.

The chapters are written in a very organized and concise way that lay out the authors' ideas, back it up with stories of real businesses, usually some graphs and charts, a list of principles or a checklist to use, and a conclusion. This organization and concise writing is helpful because most entrepreneurs are very practical people and have a lot to do every day. The very idea of sitting down to read long chapters of theory and abstract prose would be not only distasteful for such practical people, but impossible from a time management perspective. This book is written with these realities in mind.

As an entrepreneur, I found the book quite helpful. As a person who has studied business as the graduate level, I found the information sound. Recommended.
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2 of 2 people found the following review helpful:
5.0 out of 5 stars Geat Guidance for the Young Entrepreneur, May 23, 2007
This review is from: Marketing That Works: How Entrepreneurial Marketing Can Add Sustainable Value to Any Sized Company (Hardcover)
"Marketing that Works" is a quick read that provides very valuable insight into how to properly position your company, product, services, etc... The examples that are used are both personal triumphs (and failures) of the authors as well as companies that you've probably heard of (or should have, had the companies heeded the advice in this book).

If you are thinking big, then even one small kernel of guidance from this book will pay you back in spades and more than cover the cost of the book. I am already applying some of the wisdom the book imparts to my current entrepreneurial enterprise and can see a significant difference in how I will successfully sell my product. And when I do, I expect my company to be mentioned in the Second Printing of this book.
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Inside This Book (learn more)
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
product offering bundle, entrepreneurial marketer, alternative price levels, incremental hour, distribution channel decisions, campaign options, search engine marketing, perceived customer value, sales force size, sales force effort, packaged goods firms, entrepreneurial marketing, bang per buck, marketing metrics, concept testing, unique value proposition, alternative campaigns, intensive distribution, incremental revenue, initial franchise fee, channel members, segmentation decisions, occurring experiments, purchase intent, incremental impact
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Victoria's Secret, New York, Limited Brands, Hindustan Lever, Services Equity, Herman Miller, Wall Street Journal, Ethan Allen, Sharper Image, Franklin Electronic Publications, Projected Current, Silicon Valley, Leonard Lodish, Wharton School, Code Jam, Mark Stiffler, Maximize Sustainable Profitability, Preservation Hall Jazz Bands, Solidify Sustainable Competitive Advantage, Subsection Recommended Current, Tandem's East, University of Pennsylvania, Alan Jaffee, Cost Cost, Home Depot
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