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Why Wal*Mart Works and why this makes some people C-R-A-Z-Y! (2005)

Ron & Robert Galloway , Ron Galloway  |  NR |  DVD
2.7 out of 5 stars  See all reviews (32 customer reviews)

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Product Details

  • Actors: Ron & Robert Galloway
  • Directors: Ron Galloway
  • Format: Closed-captioned, Color, DTS Surround Sound, Full length, Full Screen, Special Edition, NTSC
  • Language: English
  • Region: Region 1 (U.S. and Canada only. Read more about DVD formats.)
  • Aspect Ratio: 1.33:1
  • Number of discs: 1
  • Rated: NR (Not Rated)
  • Studio: Hannover House
  • DVD Release Date: November 15, 2005
  • Run Time: 75 minutes
  • Average Customer Review: 2.7 out of 5 stars  See all reviews (32 customer reviews)
  • Amazon Best Sellers Rank: #417,309 in Movies & TV (See Top 100 in Movies & TV)

Special Features


Editorial Reviews


"Producers Ron and Robert Galloway present strong evidence of why consumers love to shop at Wal-Mart" -- Knight Ridder Newspapers, November 2, 2005

Product Description

The world’s largest family consists of the nearly 1,300,000 people who work for Wal-Mart and service nearly 138-million shoppers every week. Consumers love a bargain, and their quest to save money has helped build Wal-Mart Stores, Inc. into the world's top retailer. From the company's humble beginnings in rural Arkansas to its leadership position in the economy, Wal-Mart has earned both a legion of supporters and a score of detractors. Some claim that Wal-Mart’s "always low prices" is bad for competitive retailers, while others feel that consumers should be allowed to decide with their pocketbooks. Regardless, no one can deny that Wal-Mart has made an impressive impact on America while helping millions of families and shoppers on a budget.

Documentary producers Ron and Robert Galloway present an insider's look at the world's largest company, and how Wal-Mart's quest for better pricing has created new efficiencies in distribution and an overall stronger marketplace. What makes Wal-Mart work? Is it better pricing, convenience, quality and selection? Perhaps, but the Galloways discover that the incredible family of Wal-Mart Associates may well be the company’s greatest asset of the all.

"We didn’t get where we are today by being like everyone else and driving the middle of the road. We became Wal-Mart by being different, radically different" – Wal-Mart C.E.O. Lee Scott

Customer Reviews

Most Helpful Customer Reviews
100 of 111 people found the following review helpful
This film pulls together all of the arguments in favor of wal-mart. There is also a very interesting conclusion on the undeniable good work that the company did in summer 2005 in the Katrina-ravaged regions. However, none of the legitimate concerns of critics are given any thoughtful review. I say this as a concerned conservative, who wants to understand the enormous changes occuring in my country, and not a liberal.

On the plus side, it is hard to argue against the business model of wal-mart: it offers everyday low prices, which the company accomplishes by incredible and continual productivity gains - by some measures wal-mart is responsible for 25% of the productivity gains in the US due to its use of new technologies! - as well as vast scale economies in particular with globalisation. Regardless of what critics say, these factors are the basis of the company's success: consumers chose to buy there because of the prices and convenience.

However, this is the point when the film becomes disingenuous. Anything that critics say is summarily dismissed by either a single and simplistic example, by some self-appoined talking head, by employees who like their jobs, or simply by people passing by on the street. I found this pathetically unconvincing. For example, because wal-mart is criticised as a destructive force against traditional town centers, the filmmakers find one town that was able to renew itself as a tourist spot with boutiquie stores and then assumes that that can happen everywhere (but the site was in the Blue Mountains, not in the Oklahoma dustbowl). No statistics are offered, no additional proof, and no counter-arguments are acknowledged.
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58 of 86 people found the following review helpful
5.0 out of 5 stars They must be doing a lot of things "right" November 4, 2005
The answer to the title question in the Galloway Brothers new film about Wal-Mart should be obvious to anyone who has ever shopped in one of their stores. Wal-Mart "works" because they offer quality products at "always low prices." Many consumers vote with their pocketbooks, and this fact has quietly helped build Wal-Mart into a retail giant. The second part of the title, "Why That Makes Some People Crazy" is less obvious in this video than in the "anti-Walmart" program from Robert Greenwald. To be fair, it's not reasonable to expect that Wal-Mart or any other major chain is likely to be the nation's leader in every category of benefits and treatment for their employees and suppliers. Galloway's film does point out some interesting statistics showing that Wal-Mart's wages dramatically outpace most retail chains and that their benefits package ranks among the nation's best. Unlike the thesis of the Greenwald film (which implies that the Wal-Mart prices are obtained through salary and benefits abuse of their employees), the Galloway's demonstrate how Wal-Mart has reinvented supply and fulfillment efficiencies to dramatically cut the costs of getting goods onto the shelves. The biggest criticism that Galloway lobs at Wal-Mart is an observation that they have not been "good at telling their story" to American consumers, and as such, are susceptible to baseless attacks from special interest groups. Other major retailers such as Target, K-Mart, Krogers, Best Buys, Sears and many others fulfill consumer needs much in the same way that Wal-Mart works, and often in other ways that some consumers prefer. In the recent past, K-Mart was the nation's top retailer, and before them, Sears was the big guy on the block. Read more ›
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31 of 46 people found the following review helpful
1.0 out of 5 stars No Closed Captions! January 17, 2006
The film I bought at a retail outlet in Spokane WA contains no closed captions! If I had known that, I wouldn't have bought it. The box should have contained a clear message: No Closed Captions! (Parenthetically,'s description indicates the film IS Closed Captioned.)

The content of the film is shallow, and it doesn't really address the issues raised in the more fully supported Greenwald film, Walmart, the High Cost of Low Price.

If closed captions are not an issue, however, buy (or rent) *both* films to draw your own conclusion. Obviously, the truth about Walmart's impact on US cities and third world communities is somewhere between the images presented in these two films. I found the Greenwald film much more convincing.
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24 of 36 people found the following review helpful
2.0 out of 5 stars Yes, it's a propaganda piece December 3, 2005
And no, it wasn't sponsored by WalMart. The Galloways paid the 85 grand for it themselves. That being said, the film was only concerned with WalMart from an economic standpoint. Do they pay wages that are competitive with other big box retailers like Target? Sure. Do they offer health insurance. Sure, to their full time employees. Most WalMart employees aren't full time, so that is a bit of trickery. The documentary failed to address the bleeding of manufacturing jobs to China, and the domino effect that has. WalMart was largely responsible for killing Pillowtex, and that cost lots of jobs. Nor did the filmmakers address the environmental armageddon which is going on in China because of the massive increase in manufacturing, largely to support WalMart. Is the corporation evil? No. Do they have serious problems with PR. Yes. I do occasionally shop at WalMart, our local supercenter. I find it to be a depressing, soul-killing exercise in monotony. The entire experience is designed to reduce you to a cipher, a consuming machine. It's disturbing.
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Most Recent Customer Reviews
1.0 out of 5 stars Unless you work at Wal-Mart, skip it
First, please note that Robert J. Crawford's review gives an accurate and detailed assessment of this film, so I'll keep my own review brief. Read more
Published on March 25, 2008 by C. Lozach
5.0 out of 5 stars Powerfully convincing movie
Wow, what a great movie. Ron brings up powerful points that others completely overlook. Buy it and be enlightened.
Published on March 9, 2007 by Douglas Clements
4.0 out of 5 stars Class Lesson
I used this video along with "Wal-Mart: The High Cost of Low Price" for a lesson on social responsibility in my marketing class. Read more
Published on January 5, 2007 by Teach
1.0 out of 5 stars Horrid!
This documentary is poorly produced, has terrible sound quality and stereotypical "life affirming" stories. Read more
Published on March 17, 2006 by C. Larcom
1.0 out of 5 stars Useful fools
In their heyday, Marxists used to call people who, while not being Marxists themselves, defended Marxism "Useful Fools". Read more
Published on March 15, 2006 by Me
1.0 out of 5 stars I shop at Wal-Mart and I don't love it
I hate the fact that I shop at Wal-Mart. But they offer the lowest prices and I need to save every penny I have living in this horrible economy where the rich get all the tax... Read more
Published on March 11, 2006 by Patrick
5.0 out of 5 stars Wal-Mart Criticisms Debunked
The film shows us the reality that is Wal-Mart, many common criticisms, and many common misconceptions. Read more
Published on January 27, 2006 by Jonas Salk
5.0 out of 5 stars Wal-Mart is a Major Positive for the Poor of the World
Ron and Robert Galloway splendid documentary points out how this non-altruistic behemoth has provided low cost goods for its customers. Read more
Published on January 16, 2006 by David Thomson
4.0 out of 5 stars Now I Can Say...BUY THIS MOVIE !
One would expect a movie that sounds like it would promote Wal-mart and to be speculated as being a rebuttal to the Greenwald film would be nothing more than Wal-mart corporate... Read more
Published on January 14, 2006 by Stephen R. Foster
1.0 out of 5 stars Who can take this seriously?
What a world we live in where propaganda is no longer used to support governnments but corporations. After 30 minutes of this tripe I felt ill. Read more
Published on January 10, 2006 by M. Edwards
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