The reviews were mixed on this product, and I was a little hesitant to order it. Our business didn't require a heavy duty folding machine, but I didn't want to have to sit there and put my origami skills to work trying to tri-fold brochures that ended up looking like a toddler had his way with it, which kind of reflects the normal end product of my folding efforts.
When it arrived, I played with it. Sometimes it worked beautifully. Other times it left creases on the bottom and sides. I figured if it folded the majority well, it could still work.
We just received our first brochure order, and I had to put the new product into action. Well, at first it spoiled 4 of the first 5. I began to panic as I placed them in, figuring I had to place them in with surgeon like precision. I became discouraged.
THEN, I figured out the problem. I just have to line it up in the back slot, making sure neither side of the paper is touching the sides of the printer. Then I have to drop it in and let go. There's no need to guide it in there. There is a slight pause as it lines it up, then it folds it perfectly...every time! I'm very excited now, and can't wait to finish the project.