Customer Reviews

Martin Kilpatrick 3/4-Inch Pool Table Conversion Top

5 star:		(4)
4 star:		(3)
3 star:		(0)
2 star:		(0)
1 star:		(1)

 

 

This is a great table. It is very sturdy and is of high quality materials. Comes in two pieces that has built in connectors to keep the table from separating during play. Just place one half of the table on top of your pool table and then place the other half on the table as you guide the two interlocking plastic connectors together. Extremely easy to install. Easy to install the net too. I set up the table in less than 5 minutes. The only drawback is that the table is heavy so you'll probably need help lifting. Amazon's delivery service was great too. The freight truck company called me to set up the delivery and delivered it on the Sunday before Christmas. They brought the 120 lb. box into my garage without any complaints. I then took the table out of the box and then carried it into my basement for installation. Martin Kilpatrick 5/8-Inch Pool Table Conversion Top

In reflecting on my experience with OnlineSports, I can honestly say that it was the worst customer service I have ever experienced.

They engaged in what was essentially a bait and switch tactic - several days after purchase, they reported the table I wanted as unavailable (despite being reported as available on the website) and pushed another table on me.

The website stated that my kids would get it for Christmas. Instead, the delivery took over 1 month and arrived on January 11. After all this, the customer service agent Alex insisted that in addition to my $115 shipping and handling fee, I should pay additional money to have the table taken out of the delivery truck (this was not stated anywhere on the website). Alex showed no capacity for empathy regarding the disappointed look on my children's face on Christmas, repeatedly told me that the customer service I was provided was an "A+", and explicitly stated it was my fault that I was not satisfied with the service because my expectations were too high. After feeling extremely insulted by my long conversation with Alex, I agreed to pay for the shipping and handling ($115) if they would simply cancel the order; he stated that I would also have to cough up an additional %15 of the price of the item.

I left messages with supervisers, but never received any return phone calls. Best to avoid this company if at all possible.

Very good product. Well made. However, I went with this model because my pool table is a regulation 9' (50" x 100" playing surface)and this was supposed to be for oversize tables but it still wasn't large enough to fit. I had to remove the metal edge around the bottom perimeter of the table so that it would work. I am satisfied with the table now that I modified it and I don't think there is another conversion top available that will fit without some trouble, at least not at a comparable price. After shopping around I can say this was by far the best deal especially with the free shipping from amazon.

We wanted a good table top for a good price and that is what we got. The delivery was super fast and everything we ordered as separate items for the table arrived on the same day through three different delievery methods. The table top is a beautiful color and was packaged well enough to make up for the ding in the packaging which scratched the underneath but no biggy. The net sets up well and the whole table fits perfect over our pool table.

This table is excellent quality. Fits perfectly over our 8 foot pool table. The green is a deep, dark color that really makes it look substantial. The table is so easy to assemble - just slide the two pieces into the respective slots on the opposite ends and the net poles slide right in. The net fits taut and is not plastic. It is packed very well. The box had a huge dent/hole and the table was untouched. It comes with protective plastic over the top so no scratches. Very pleased with this purchase. And free shipping was awesome!

Excellent table- quick delivery easy to transport, one -person assembly , beautiful blue finish, this sturdy ping pong table fits perfectly on full size pool table

It took a bit longer to deliver than estimated, but arrived in good shape. High quality table and well finished edges. The assembly is simple, but it would have reassured me that I placed the padding correctly and set the table correctly if there had been better instructions. Nice table, lots of use so far.

I was very pleased with the overall process of ordering and receiving this conversion table tennis top. The product came well packaged without any damage. The product is professionally made and the table plays just as good as any of the more expensive table tennis products you can buy.