Customer Reviews

Master The Public Safety Dispatcher/911 Operator Exam: Targeted Test Prep to Jump-Start Your Career (Peterson's Master the Public Safety Dispatcher/911 Operator Exam)

5 star:		(2)
4 star:		(0)
3 star:		(0)
2 star:		(1)
1 star:		(0)

 

 

This book has a lot of valuable information. I did take the test, but, I didn't pass because the typing wasn't fast enough. I type 47 words per minute, but, during the test, they throw some curve balls of emergency broadcast on the bottom of the screen while you are in the middle of typing a VIN number to a stolen vehicle. The test I took was CRITICALL. They said to practice typing, typing, typing....and use a phone book. The dispatcher book helped me with the multiple choice questions. The map reading is important as well. Get to know your NORTH SOUTH EAST WEST! Practice memory in phone numbers! I got an 80% on an overall score, but, my typing is what made me fail. I recommend this book highly.

This book was very similiar to the POST-dispatcher exam I had this month. One thing I can't emphasize enough is TIME YOURSELF TIME YOURSELF TIME YOURSELF
I believe I failed because I just wasn't quick enough at answering questions.
California 12/10

The information given in this book was very basic common sense facts. If you graduated High School or have further education you will not learn a whole lot from this book. If you are looking to test for dispatch you must know that no book will help you prepare much for the test. After buying this book and not wasting my time with the very "common knowledge" information, I passed two of my three dispatch tests. These tests are mainly common sense tests. The best advice I can give you is have efficient typing skills, not just alphas but numerics. Remember, you need to type in vin numbers that are 12 characters long containing both alpha/numeric also license plates. If your typing speed slows even a little when keying numbers in you must practice! Thats what hurt me on the one test I failed. I passed all 14 parts on a computer based test with 90% or better but experienced a dip in typing speed when keying in vin numbers.