The list author says: "There are a lot of books on communication and using small talk to connect in business. I've read a few of them and found that many had a lot of filler and would have been better had they been shorter, which is why I wrote a short book (only 76 pages), Small Talk Big Results: Chit Chat Your Way to Success. Here is a list of books I read AND enjoyed reading! I'll add to it as I find more that I like."
"You will want to re-read this short book every now and then for refreshers on NOSE (Nod-Open body language-Smile-Eye Contact), FORM (Family-Occupation, Recreation, Motivation), LEAP (Listen Reflectively-Empathize-Agree-Partner) and more. The chapters on navigating networking events, remembering names and networking with the hearing impaired are especially helpful."
"Nicholas Boothman also wrote how to Connect in Business in 90 Seconds or Less, but I read this book first and really liked it. The concept of subtly mirroring your conversation partner in voice, facial expression and body language really is a powerful way to connect."
"Leil Lowndes books are fun to read--actually they are even more fun to listen to. This is the first book I read. I also enjoyed her How to Talk to Anyone: 92 Little Tricks for Big Success in Relationships. One caveat--some of her techniques are a bit devious and manipulative, but most are just good people skills!"