Using lean thinking principles to structure workflow improvements, this third edition of the best-selling primer on medical practice operations delivers the newest trends for practice efficiency. Centering workflow around the patient, Mastering Patient Flow, 3rd edition shows you how to take efficiency to a new level. This MGMA classic is a completely updated comprehensive manual on practice operations. This easily readable book delivers sound and timely techniques for reducing patient cycle time, streamlining scheduling methods, managing telephones, maximizing space capacity and utilization and controlling costs. Add proven tools for benchmarking, creating action plans and self-assessment, along with worksheets, tips and case studies, and you have a one-stop "power punch" for a most profitable medical practice!
FREE Two-Day Shipping for Students. Learn more |
 Sell Back Your Copy for $44.10
Whether you buy it used on Amazon for $61.34 or somewhere else, you can sell it back through our Book Trade-In Program at the current price of $44.10.
Used Price$61.34
Trade-in Price$44.10
Price after
Trade-in$17.24 |
Book Description
Special Offers and Product Promotions
- Buy $50 in qualifying physical textbooks, get $5 in Amazon MP3 Credit. Here's how (restrictions apply)
Frequently Bought Together
Product Details
Would you like to update product info or give feedback on images?
|
More About the Author
Discover books, learn about writers, read author blogs, and more.
Customer Reviews
|
Share your thoughts with other customers:
|
||||||||||||||||||||||
|
Most Helpful Customer Reviews
4.0 out of 5 stars
An easy read!,
By
Amazon Verified Purchase(What's this?)
This review is from: Mastering Patient Flow: Using Lean Thinking to Improve Your Practice Operations (Medical Practice Management Core Learning) (Paperback)
A thoroughly enjoyable book. Easy to read and follow. Full of fantastic ideas which we are now putting into place in some of our Centres. Would highly recommend to any practice manager - experienced or new.
4.0 out of 5 stars
Smart and practical,
By Judy Capko "Author of Secrets of the Best-Run... (Thousand Oaks, CA USA) - See all my reviews (REAL NAME)
This review is from: Mastering Patient Flow: Using Lean Thinking to Improve Your Practice Operations (Medical Practice Management Core Learning) (Paperback)
Elizabeth provides practical solutions to both everyday and complex problems that plague most medical practices. She understands what needs to be done and will tell you how to do it. This book is full of great ideas that can be put to use immediately. It will motivate you to take action.
5.0 out of 5 stars
a great self study book,
By
This review is from: Mastering Patient Flow: Using Lean Thinking to Improve Your Practice Operations (Medical Practice Management Core Learning) (Paperback)
I just have to take a few moments to share a wonderful experience with your patient flow book!!! I have 50% of an Administrative Fellow working with me on some projects (he finished his masters degree from Univ of Minn - MHA) and is now working here in a couple areas. I haven't hired someone to fill my Sr Director of Ambulatory Operations yet and needed a bunch of analysis on 3 different physician outpatient centers - - focused on space utilization/capacity, staffing resources, etc. He has NO experience working with physicians and no experience in a physician practice except as a patient. I told him the kind of data I was looking for, handed him your book and said to use it as a resource for what he should measure and how he should measure it and sent him off to interview the 3 practice managers and to gather data.
I returned from my week away and he has charts, graphs, and all kinds of analysis for my meeting with him tomorrow. And it looks just like the kind of data in your book!!!!! Yes, he is smart and motivated to excel. But, obviously your book was an excellent self study tool that he was able to read and use very quickly!! Thanks for writing a great book!
Share your thoughts with other customers: Create your own review
|
|
What Other Items Do Customers Buy After Viewing This Item?
Tags Customers Associate with This Product(What's this?)Click on a tag to find related items, discussions, and people.
|
Sell a Digital Version of This Book in the Kindle Store
If you are a publisher or author and hold the digital rights to a book, you can sell a digital version of it in our Kindle Store.
Learn more
Customer Discussions
|
This product's forum
Active discussions in related forums
Search Customer Discussions
|
Related forums
|
