Matching Supply with Demand: An Introduction to Operations Management [Hardcover]

Gerard Cachon (Author)

Book Description

ISBN-10: 0072918993 | ISBN-13: 978-0072918991 | Publication Date: January 5, 2005 | Edition: 1

The most authoritative, cutting-edge book for operations management and supply chain management. The book demands rigorous analysis on the part of students. When the use of quantitative tools or formal modeling is indicated, it is only to perform the necessary analysis needed to inform and support a practical business solution.

Product Details

• Hardcover: 448 pages
• Publisher: McGraw-Hill/Irwin; 1 edition (January 5, 2005)
• Language: English
• ISBN-10: 0072918993
• ISBN-13: 978-0072918991
• Product Dimensions: 10.1 x 8 x 0.9 inches
• Shipping Weight: 2.2 pounds
• Average Customer Review: 4.7 out of 5 stars  See all reviews (21 customer reviews)
• Amazon Best Sellers Rank: #340,503 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

13 of 14 people found the following review helpful:

5.0 out of 5 stars The most up-to-date Operations textbook, March 31, 2005

By 

Serguei Netessine (Wynnewood, PA United States) - See all my reviews
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This review is from: Matching Supply with Demand: An Introduction to Operations Management (Hardcover)

My experience with this book comes from teaching introductory Operations classes to MBA students at the Wharton School of Business. The book is unique in that it covers several exciting recent developments in Operations Management including such topics as revenue management, bullwhip effect, supply chain coordination and manufacturing flexibility. These issues are very well-received by students but so far have not been a part of any introductory Operations text I know of. Quantitative topics are explained using real-world examples with data coming from actual companies which allows for an entertaining read while preserving quantitative rigor of the material. Extensive sets of problems accompanying each chapter make the adoption process easy for instructors. Overall, this is a well thought-out book that has now been tested at Wharton for several years and hence has very few (if any) bugs that are so common in new textbooks.

8 of 8 people found the following review helpful:

5.0 out of 5 stars Tackles complex issues simply, well integrated with course, April 20, 2005

By 

T. Viles (Philadelphia, PA) - See all my reviews
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This review is from: Matching Supply with Demand: An Introduction to Operations Management (Hardcover)

I am an MBA student who has used this course book for our first year operations class. The book tackles difficult topics in a very easy to read way and is extremely well integrated with the associated case book and lecture notes. It provides the right level of detail, enabling students to pick up the tools or delve more deeply into the underlying mathematical constructs. The book does what it says on the label, teaching how to match supply with demand through analyzing process bottlenecks, queuing, lost customers, optimal inventory and yield management and supply chain management issues, such as the bull-whip effect and tackling double marginalization. This is a great introductory book to operations management.

4 of 4 people found the following review helpful:

5.0 out of 5 stars A fun, useful and interesting book to learn operation mgmt, April 17, 2005

By 

Wei Wang (Mountain View, CA) - See all my reviews
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This review is from: Matching Supply with Demand: An Introduction to Operations Management (Hardcover)

I am currently attending an MBA program and we are using this book in one of our operations classes. Highly recommend this book to schools and students who would like to learn how to solve the supply and demand problem!

First, this book is very easy to read. Throughout the book, the authors used different examples to illustrate the various challenges in realistic settings such as the patient waiting and serving time at the interventional radiology unit. The readers can easily extend and relate the examples in real life.

Second, this book is good for the classroom setting as well as the self study setting. The book is organized in a way that each chapter is focused on one operations management problem and shows the systematic ways to solve the problem. For self learner, one can easily select the topics and chapters of his/her interest.

Also, I found the summary at the end of each chapter especially useful for me. To prepare my exams, I use the summary of key notions and equations in each chapter to make up my "cheat sheet".

Again, "Matching Supply with Demand" is a great book and I highly recommend it.