Customer Reviews

DUALHEAD2GO - Dual Analog Edition

5 star:		(1)
4 star:		(0)
3 star:		(2)
2 star:		(2)
1 star:		(1)

 

 

Supports limited hardware! I bought this to save me from having to install and configure a new video card in a desktop. After struggling for a half-hour - I found a compatiblity tool buried in the Maxtor website. My plain-jane Dell is not supported! Don't buy without confirming it will work with your PC!

I bought this device with the expectation of a plug and play experience. The outcome was as frustrating as one could imagine. The compatability tool asked me to auto adjust. I did. Error message pops up, does not support video mode. Off to tech support. No help as they didn't bother to give me a customer number which is required to use tech support. Long story short, I am a tech savvy person and the Matrox approach to this product clearly requires an engineer that is willing to poke and prod to arrive at a solution at some point. This is not ready for prime time.

As a programmer and web developer, it works very well. Be sure to adjust the settings between your OS monitor settings and the matrox settings.
It gives more space for desktops that use netmeeting alot with desktop sharing. There is a reduce need to print everything when you can spread it across the screens. No problems with this device overheating or blips, while on for long periods of time. Gaming it is 2nd to none.

I recommend this product to the "true" multitasker at heart. Thank you.

It was a nightmare getting the DuealHead2Go working with my laptop/screens. I followed the instructions that were included and both my lcd screens displayed with 3 inch black bars to the left. I had to go to the matrox forums to troubleshoot. I found out that this is a problem that some people have with the duelhead2go firmware. If you talk to support staff on the forum they will send you a firmware patch which is not available on their site. The patch then would not install. In the end I had to install the firmware patch with another computer then switch back to my laptop. The matrox auto adjustment did not align my screens correctly, but I was able to do that through my samsung monitors. Now that I have this correctly installed I like it a lot, but I would suggest paying to extra $$ for a triplehead2go to others. The triplehead2go is a far tter product, and from all indications rarely has any problem correctly configuring your monitors.

I bought this item to attach dual monitors to my laptop. Since I already had one flat panel monitor, I bought another one for $300 and the dualhead to go for $155. I checked the compatability Maxtor tool to see if it will work with my Dell Latitude X1. It passed the compatibility test. The installation worked like a breeze but the monitor output of 2048x780 was less than stellar. It hurts your eyes. Also, dialog boxes open across the two screens and that can be a pain too. Unless you have a graphic chipset with a higher resolution, I would save my money. Better tool is to buy a regular desk top computer with dual monitor card (costs less than $20) and you will be much happier. Or get a synchronizing tool for keeping your laptop and desktop up to date. Or, bite the bullet and buy a large monitor.

I purchased this product and unfortunately it did not meet my resolution requirements. I called their customer service department and experienced a rather difficult lenghthy procedure for returning the product. After following their instructions to the letter, i never received a refund of any amount for the purchase. The prodcutworked but the comapany did not.