Customer Reviews

Maxell DVD-LC DVD Lens Cleaner (Blue)

5 star:		(9)
4 star:		(3)
3 star:		(3)
2 star:		(1)
1 star:		(9)

 

 

I was about to retire an old standalone DVD recorder, because it would no longer let me create menus or finalize discs. I bought this lens cleaner and -- voila! -- the recorder is working again. Super easy to use (it's simply a DVD that you insert into your machine, and the menus tell you what to do). Highly recommended.

First of all, the shipping on this item costs more than the item itself. I did get it quickly (2 or 3 days), but I had several problems with it:

(1) I repeatedly tried it on my DVD player and the player hung. Each time I had to unplug it and plug it back in to get it to respond. I tried over 10 times and got the same result each time.

(2) I tried it on DVD drive 1 on my computer and it hung as well. Had to Ctrl-Alt-Del to get my DVD player software to close. On the 3rd attempt it actually did work.

(3) I repeatedly tried it on DVD drive 2 on my computer. Each time I got a message saying "no disk".

I consider it item a waste of money.

None of my three DVD players (Sony, Magnavox, Proscan) will read the lens-cleaner disk. When I try to play it, I get either a "can't read" message (Sony) or a strange sound as if the player is trying, but unsuccessfully, to play the disk. I tried to run a replacement disk. Same result. A DVD player at Wal-Mart, where I had purchased the disk, played the disk without difficulty. Three different employees professed mystification at the inability of my DVD players to read the disk. Since the box containing the disk has no Maxell telephone number on it, I can't (as I would like) call Maxell to get their take on the problem. I feel ripped off.

Fixed the problem. Recorder did not recognize its own recordings and I could not finalize the disks. Could not read the disks; invalid disk error message. I started having these problems after recording about 100 DVDs. After running the cleaning cycle everything returned back to normal. Speaker test was also helpful; polarity was reversed in one of the speakers.

I've tried this cleaner in everything that I can put it into in my house (2 DVD players, 2 CD players, and 2 DVDrom drives on the computer)and haven't had anything read it yet. It either says "NO DISC" or just keeps spinning trying to read it. Sure will be easy to return I hope.

I had an older version of this product which worked in our DVD players, but this one doesn't work. The players can't read the disc. I also noted that the amount of bristles on this disc are fewer than the amount of bristles on their older version.

This DVD "Cleaner" does not work. It will not play, it just hangs, and it can damage your unit. There is no phone number to call. It is outrageous that this company thinks it can get away with this. I will never again buy any product affiliated with Maxell in any way.

Absolutely fantastic, my recorder stopped formatting my DVD-Ram disks. I had used the recorder approximately 1 yr, After using Maxell's DVD cleaner disk, all is back to normal. Great product even a simpleton can use it, follow on screen instructions and you are home free.

I have two DVD players, one with moderate use, the other with very light use. Both ended up skipping and locking up - the typical dust problem. Neither was helped by this product - the same experience I have had with other "cleaners." Save the money, just buy a new player. The cost of one of these things is 1/3 of the way there for the low-end DVD player these days.

Purchased this video cleaner and cannot load into one of my DVD players; receive disc error message: playback on this disc is not available. Really not sure what this means, but won't function on this player. Does function on other
DVD recorder/player????