Customer Reviews

Maxi-Matic CCM-07X Elite Cuisine 40-Cup Coffee Urn, Chrome

5 star:		(0)
4 star:		(2)
3 star:		(0)
2 star:		(0)
1 star:		(3)

 

 

Hi all~ Please read the latest November 15, 2010 update below my initial review.

ORIGINAL REVIEW-- Just wanted to give a quick counter balance to the sole review here.

This is our third 30+ cup urn purchased in the past 3 years or so. We received our coffee maker within 2 days of ordering using Amazon Prime.

The Maxi-Matic itself appears very attractive. We purchased it based on the insulating factor included in its design. We primarily use our coffee makers as hot water units for tea and french press. They run 24 hours a day under frequent use. We do not plan to use it as a coffee percolator.

Our household was happy to see the unit heats water to a higher temperature than many coffee makers and so far it seems to maintain the hot temp under its warming cycle. It is plenty hot enough to steep tea and coffee in our presses.

We did not find the machine to be noisy at all. In fact I think it is quieter than the Continental Electrics and West Bend brands we had previously.

I should also mention we can actually keep another 8-10 cups of water in the tank when not using the coffee pan.

We only buy stainless steel now after reading articles that suggest aluminum coffee makers leech more minerals and/or side-products that may be harmful to health.

I cannot speak to the previous reviewer's complaint about the percolating stem. To me it looks the same as most I've seen.

We purchased directly from Amazon so we are reassured that our 30 day return guarantee will give us sufficient time to see if there are any kinks. I'll report back if we find any serious ones.

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UPDATE November 15, 2010-- Spigot broke off our 2nd urn. Sadly, I have to change my rating now from 3 stars to 1 star and ask that you DO NOT buy this product.
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UPDATE September 5, 2010-- Our 2nd urn is still working. The handle seems to be holding up a little better than our last one, however we've noticed this urn doesn't keep the water as hot as our previous one which is a little disappointing. Today I'm feeling this is at 3 stars over the long term..
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UPDATE May 10, 2010-- Sadly, our spigot handle broke off. It is clearly a weakness for this unit. Actually, a couple of months ago, half of the handle portion broke off, but we could still manage to use it without too much trouble. A few days ago the rest of the spigot handle broke vertically in half, separating & falling off, rendering the urn unusable. We've had it just about 5-6 months.

The urn heats so well though compared to the 2 or 3 others we've had- perfectly for a large hot water service pot for tea station, that we are ordering another. Figured the cost for mailing the unit back under warranty probably is not worthwhile. May do it later to have a back up.

We will reinforce the spigot on the new pot.

Down to 2 stars from 4.

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UPDATE Nov 29, 2009-- Continues to work very well. Maintains a hot heat through the day. No issues to make me dissatisfied at this point.

I purchased 4 of these urns for our department. We have regular guest speakers and need to make coffee and hot water for 50+ at a time. This machine is designed so that the percolating tube rest against the heat source. It is very easy for the tube to slip loose, resulting in very watery underbrewed coffee. It also takes a long time to brew and is quite noisy. To top everything off one of the machines now no longer works and needs to be replaced after 5 months. Avoid this product!!!

Was given this item as a gift and used it at our wedding reception.

We had 100+ people and the size was just large enough to keep them all satisfied.

It was outside under a tent and worked very well. It kept the coffee very hot for the entire reception and we only had to make 2 batches which was very nice.

We have not had an issue with the spigot but could see how it might be an issue over time.

Overall a very good purchase and has worked very well for us.

I a fair pot for the money....my first one only lasted 6 months due to the spicket handle breaking.

It worked quite well for about 5 months (intermittent use, not 24/7), then it started leaking and the tap broke off. Company rep was very nice, but stated that 12 month warranty only covers replacement not shipping charges. Because of the weight, shipping back and forth at my expense makes no sense. I am going with a different brand this time: for the amount of money I would spend on shipping, just buy a different coffeemaker from another brand.