Customer Reviews

Maxim Lighting 10125WSOI Basix 5-Light Chandelier Up Light, Oil Rubbed Bronze with Wilshire Glass

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1 star:		(1)

 

 

I like this chandelier, and when installed it looks great in my dining room. While there was no visible damage with the packaging, after installation, I noticed that the lights are bent downward - kind of sagging about 10-15 degrees outwardly. It appears to be a manufacturing defect as the arms supporting each light don't appear to be curved enough. I would like to try bending them up so the lights are level, rather than taking the fixture down and getting another one with the same manufacturing defect. I don't want to do this before getting advice and consent from the supplier in case this causes a crimp in the metal arm, which will then require fixture replacement.

I have sent an inquiry to Amazon directly, and they directed me to contact the supplier directly (while providing no information on how to accomplish this). After searching the internet, I found the website for Maxim Lighting; whom I contacted about this issue through their website. After several weeks, there is still no answer, so I cannot recommend this chandelier, nor this supplier to anyone!

I am also disappointed by Amazon's passing the buck and lack of guidance on how contact the supplier, whom they apparently have a sizable relationship with. My experience with both Amazon and Maxim Lighting on this purchase is woefully inadequate!

This chandelier looks really nice up in our dining room, but it is a bit cheap. We had a hard time making sure all the globes were level and the arms were slightly crooked as well. The oil rubbed bronze really looks more like brown paint, but it still matches oil rubbed bronze fixtures. I guess you get what you pay for in this product.