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Maximizing Return on Investment Using ERP Applications 1st Edition

6 customer reviews
ISBN-13: 978-1118422298
ISBN-10: 1118422295
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Editorial Reviews

From the Inside Flap

The business world that today's enterprises operate in has always functioned with integrated processes. It's only over the past fifteen years or so that the full effects of this integration and the techniques needed to manage integrated business processes are being exposed by the introduction of integrated IT applications such as Enterprise Resource Planning (ERP) packages. This isn't a case of something new—it is a case of our knowledge of these relationships finally becoming clear.

Written by Art Worster, Thomas Weirich, and Frank Andera—industry experts at the forefront of the business processes arena—Maximizing Return on Investment Using ERP Applications provides accountants, IT executives, and finance professionals with a new way of looking at ERP-driven business improvement programs. This timely book explores how leadership can view its organization as an integrated enterprise and what this change in perception might suggest. It considers various aspects of running a business and how a different approach may present new insight.

Maximizing Return on Investment Using ERP Applications examines:

  • Unachieved Return on Investment as an undefined asset of the business
  • Methods to identify, quantify, and organize the Return on Investment potential to pay for ERP programs
  • The relationship between business process management disciplines and the best business practices recommended in ERP applications
  • The roles that culture, politics, and organizational structure play in enabling or preventing changes to achieve Return on Investment
  • How collective workforce knowledge can lead to more effective use of ERP applications

Featuring a companion website consisting of exercises, reference materials, and case studies, this visionary book addresses what the future may hold for companies that are successful in getting their houses organized in order to take full advantage of all of the ERP capability that is available today and in the time to come.

From the Back Cover

Step-by-step guidance to achieving maximum return on investment for your company

"This book emphasizes that the design, implementation, and management of ERP systems must be based on customer value creation and a business process view. It is a useful source of fresh thinking for both students and business professionals."
—Andrew Spanyi, author of Business Process Management Is a Team Sport: Play It to Win!, More for Less: The Power of Process Management, and Operational Leadership

"Before you go on a spending spree, I highly recommend you read and contemplate Mr. Worster's challenge for fellow executives to remain exceptional stewards of investor capital. Mr. Worster outlines a practical, experience-based approach that should be referenced often. The premise that we demand a business return for our business investment seems elementary. However, years of experience as personally shared by Mr. Worster and many in the industry prove that reality remains much different."
—Shad Adair, CEO, SpinifexIT, North America

"Art Worster has coupled his life experiences with sound research to explain the necessary interaction among business leaders, process owners, and work streams for achieving ROI using ERP. This should become a must-read for anyone involved in implementing technology for an enterprise or for students in business or MIS programs who aspire to contribute to the success of ERP."
—Suresh Ketha, founder of GEMS Inc. (now part of HP) and RISE Corp., a cloud technology business applications think tank

"I found this book to be very readable and informative . . . a real primer on the importance and evolution of ERP and the critical role of leadership in successfully implementing and driving ERP as a 'business' versus 'IT' process—and one that should be/could be measured the same as any investment."
—Bernhard Welle, former EVP, Shared Services, Dial, Inc.

"Maximizing Return on Investment Using ERP Applications is a valuable tool for business leaders and consultants. It provides business leadership teams a road map for understanding how the use of integrated business applications presents challenges to functional organizations and for evaluating the potential impacts. This book is a must-read for business leaders and consultants alike when designing and managing ERP applications."
—Eric Clark, Vice President, Application Innovation Services & Global Delivery, Hewlett Packard

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Product Details

  • Hardcover: 211 pages
  • Publisher: Wiley; 1 edition (October 2, 2012)
  • Language: English
  • ISBN-10: 1118422295
  • ISBN-13: 978-1118422298
  • Product Dimensions: 6.3 x 0.9 x 9.4 inches
  • Shipping Weight: 15.2 ounces (View shipping rates and policies)
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (6 customer reviews)
  • Amazon Best Sellers Rank: #1,493,975 in Books (See Top 100 in Books)

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Most Helpful Customer Reviews

3 of 3 people found the following review helpful By Al Decker on June 4, 2013
Format: Hardcover Verified Purchase
I found this book very useful in understanding how to gain the greatest benefit from and ERP systems. But more than just ERP, the examples and lessons offered provide the reader with great insight on how good management may improve any change to the business process. The authors could easily added “through effective leadership” to the title. The concepts and guidance provided in this book can be applied to any set of business initiatives in any industry. My major take away from this book was the significant benefits that can be realized by clearly and thoroughly understanding the business process being addressed, establishing an appropriate level of management oversight and commitment to an initiative, maintaining a view of the value, and the providing required training. While these seem like common sense steps, the book explains why they are often missed and how to overcome the shortcomings.
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3 of 3 people found the following review helpful By Mike on November 5, 2012
Format: Hardcover Verified Purchase
Great book for executives, I.T. leadership and functional users. Provides great insight as to where ERP systems need to go in the future to allow companies to become/remain competitive.
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2 of 2 people found the following review helpful By Harry Webb on June 13, 2013
Format: Hardcover Verified Purchase
A great guide on how to look at ERP differently: as a way to unlock business value, rather than simply as an integration tool. This central, and increasingly relevant message is clearly illustrated through practical advice and personal war-stories. It is full of insights such as seeing unachieved ROI as a corporate asset!

It is well laid out, easy to read, and provides a coherent guide to unlocking business value through careful examination of the real drivers and expectations behind ERP, and how this process should be guided by effective leadership and governance.
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