From the Inside Flap
The business world that today's enterprises operate in has always functioned with integrated processes. It's only over the past fifteen years or so that the full effects of this integration and the techniques needed to manage integrated business processes are being exposed by the introduction of integrated IT applications such as Enterprise Resource Planning (ERP) packages. This isn't a case of something newit is a case of our knowledge of these relationships finally becoming clear.
Written by Art Worster, Thomas Weirich, and Frank Anderaindustry experts at the forefront of the business processes arenaMaximizing Return on Investment Using ERP Applications provides accountants, IT executives, and finance professionals with a new way of looking at ERP-driven business improvement programs. This timely book explores how leadership can view its organization as an integrated enterprise and what this change in perception might suggest. It considers various aspects of running a business and how a different approach may present new insight.
Maximizing Return on Investment Using ERP Applications examines:
- Unachieved Return on Investment as an undefined asset of the business
- Methods to identify, quantify, and organize the Return on Investment potential to pay for ERP programs
- The relationship between business process management disciplines and the best business practices recommended in ERP applications
- The roles that culture, politics, and organizational structure play in enabling or preventing changes to achieve Return on Investment
- How collective workforce knowledge can lead to more effective use of ERP applications
Featuring a companion website consisting of exercises, reference materials, and case studies, this visionary book addresses what the future may hold for companies that are successful in getting their houses organized in order to take full advantage of all of the ERP capability that is available today and in the time to come.
From the Back Cover
Step-by-step guidance to achieving maximum return on investment for your company
"This book emphasizes that the design, implementation, and management of ERP systems must be based on customer value creation and a business process view. It is a useful source of fresh thinking for both students and business professionals."
Andrew Spanyi, author of Business Process Management Is a Team Sport: Play It to Win!, More for Less: The Power of Process Management, and Operational Leadership
"Before you go on a spending spree, I highly recommend you read and contemplate Mr. Worster's challenge for fellow executives to remain exceptional stewards of investor capital. Mr. Worster outlines a practical, experience-based approach that should be referenced often. The premise that we demand a business return for our business investment seems elementary. However, years of experience as personally shared by Mr. Worster and many in the industry prove that reality remains much different."
Shad Adair, CEO, SpinifexIT, North America
"Art Worster has coupled his life experiences with sound research to explain the necessary interaction among business leaders, process owners, and work streams for achieving ROI using ERP. This should become a must-read for anyone involved in implementing technology for an enterprise or for students in business or MIS programs who aspire to contribute to the success of ERP."
Suresh Ketha, founder of GEMS Inc. (now part of HP) and RISE Corp., a cloud technology business applications think tank
"I found this book to be very readable and informative . . . a real primer on the importance and evolution of ERP and the critical role of leadership in successfully implementing and driving ERP as a 'business' versus 'IT' processand one that should be/could be measured the same as any investment."
Bernhard Welle, former EVP, Shared Services, Dial, Inc.
"Maximizing Return on Investment Using ERP Applications is a valuable tool for business leaders and consultants. It provides business leadership teams a road map for understanding how the use of integrated business applications presents challenges to functional organizations and for evaluating the potential impacts. This book is a must-read for business leaders and consultants alike when designing and managing ERP applications."
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Eric Clark, Vice President, Application Innovation Services & Global Delivery, Hewlett Packard