Microsoft Dynamics CRM 4.0 is a fully integrated customer relationship management (CRM) system that gives busy sales professionals the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. If you're one of these busy sales professionals, you need an easy reference tool to maximize your use of Microsoft Dynamics CRM 4.0 's varied feature set. "Maximizing Your Sales with Microsoft Dynamics CRM 4.0" is that tool. This book explains, in concise, easy-to-understand language, how to get the most out of this revolutionary CRM software. Topics like working with contacts and accounts, managing opportunities and schedules, writing letters, sending e-mails, running reports and more are explored in-depth. This book also covers some administrative tasks geared toward IT professionals looking to set up and configure preferences for their Microsoft Dynamics CRM 4.0 users. With this quick, to-the-point resource, you won't just be "up and running" in Microsoft Dynamics CRM ; you'll be an expert!
Maximizing Your Sales with Microsoft® Dynamics CRM 4.0, 1...
and over one million other books are available for Amazon Kindle.
Learn more
FREE Two-Day Shipping for Students. Learn more |
| |||||||||||||||
Book Description
Special Offers and Product Promotions
- Buy $50 in qualifying physical textbooks, get $5 in Amazon MP3 Credit. Here's how (restrictions apply)
Frequently Bought Together
Product Details
Would you like to update product info or give feedback on images?
|
Customer Reviews
|
Share your thoughts with other customers:
|
||||||||||||||||||||||
|
Most Helpful Customer Reviews
3 of 3 people found the following review helpful:
5.0 out of 5 stars
A fantastic, comprehensive, and entirely readable resource.,
By
This review is from: Maximizing Your Sales with Microsoft Dynamics CRM 4.0 (Paperback)
Kachinske's book has helped my entire team to maximize their use of Microsoft Dynamics CRM. We pass the book around once or twice a day to answer specific questions. And every time we look, we find the answer we're looking for, in a way that is always clear--clear enough for the tech people and non-tech people among us to learn what they need to learn quickly and thoroughly. This book has helped us to weather the sometimes tough transition to a new tool. But it's done so perfectly. This is one of the best buys we've made helping us to improve our work with a software solution.
2 of 2 people found the following review helpful:
1.0 out of 5 stars
Deceptive title,
By
Amazon Verified Purchase(What's this?)
This review is from: Maximizing Your Sales with Microsoft Dynamics CRM 4.0 (Paperback)
This book is basically a slimmed down version of the "Dynamics CRM 4.0 Step by Step" book. With the title "Maximizing Sales. . .", I was expecting some practical tips for using the software to do just that. What I found instead was just a simplified explanation of the software's out of the box features.
2 of 2 people found the following review helpful:
4.0 out of 5 stars
A useful starting point,
By C. P. J. Millhouse "Christopher Millhouse" (Randwick, NSW Australia) - See all my reviews (REAL NAME)
Amazon Verified Purchase(What's this?)
This review is from: Maximizing Your Sales with Microsoft Dynamics CRM 4.0 (Paperback)
Some chose a CRM. Others have a CRM thrust upon them. I am in the second category. So I needed to know what MS Dynamics CRM could do and, to a lesser extent, how to do it. This book provides much of the "what it can do." The "how to do it" is, in most cases, a statement of the bleeding obvious. That might be useful to the less IT adept. Also useful are the extensions suggested in the last chapter of the book.
In summary: a very useful complement to the software.
Share your thoughts with other customers: Create your own review
|
|
Inside This Book
(learn more)
Key Phrases - Statistically Improbable Phrases (SIPs):
(learn more)
maximizing your sales, marketing lists, navigation pane, protected mode, quick activity, duplicate detection job, current accounts list, local data groups, mail merge templates, custom entities, service calendar, custom entity, import job, locate the account, quick campaign, central list, contract template, members option Key Phrases - Capitalized Phrases (CAPs): (learn more)
Microsoft Dynamics, Advanced Find, Data Migration Manager, More Actions, Click Next, Microsoft Excel, Report Wizard, Microsoft Word, Click the Customize Entities, Set Regarding, Resource Center, Click the Print, Click the Browse, Click the Save, Click the Users, Business Management, Scheduling Activities, Click the Business Units, Server Reporting Services, Click Export, Choose the Assign, Click the Campaign Responses, Bulk Data Export Tool, Site Description, New Activity Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
maximizing your sales, marketing lists, navigation pane, protected mode, quick activity, duplicate detection job, current accounts list, local data groups, mail merge templates, custom entities, service calendar, custom entity, import job, locate the account, quick campaign, central list, contract template, members option Key Phrases - Capitalized Phrases (CAPs): (learn more)
Microsoft Dynamics, Advanced Find, Data Migration Manager, More Actions, Click Next, Microsoft Excel, Report Wizard, Microsoft Word, Click the Customize Entities, Set Regarding, Resource Center, Click the Print, Click the Browse, Click the Save, Click the Users, Business Management, Scheduling Activities, Click the Business Units, Server Reporting Services, Click Export, Choose the Assign, Click the Campaign Responses, Bulk Data Export Tool, Site Description, New Activity Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
What Other Items Do Customers Buy After Viewing This Item?
Tags Customers Associate with This Product(What's this?)Click on a tag to find related items, discussions, and people.
|
Customer Discussions
|
This product's forum
Active discussions in related forums
Search Customer Discussions
|
Related forums
|
Listmania!
So You'd Like to...
Look for Similar Items by Category
- Books > Business & Investing > Industries & Professions > Customer Service
- Books > Computers & Technology > Business & Culture
- Books > Computers & Technology > Software
- Books > Education & Reference > Education
- Books > New & Used Textbooks > Business & Finance
- Books > New & Used Textbooks > Computer Science
- Books > New & Used Textbooks > Education
