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17 of 18 people found the following review helpful:
1.0 out of 5 stars
Utter and complete trash!, December 30, 2005
This review is from: Maxtor ONE TOUCH II 250 GB External Hard Drive with Firewire and USB 2.0 ( E01G250 ) (Personal Computers)
As a former Microsoft software engineer who assisted in the development of the FAT and NTFS file systems, I can confidently say that this drive's backup software is one of the biggest pieces of trash I have ever encountered in the retail market. The bottom line is simple: it DOES NOT WORK as advertised. Among its many deficiencies, the developers have foolishly developed their own user interface, depriving customers of the standard interface they have come to expect in Windows applications. As a result, the backup software is unnecessarily difficult to use. To make matters worse, I have encountered file-copy errors each and every time I have attempted to use this product(these seem to be bugs in the backup software, not problems with Windows or the Maxtor drive itself), and the user interface is so impoverished that it cannot properly describe the problem. Worse, the application does not respond properly to various simple commands: such as start, stop, etc. In short, my experiences with this product have been totally unsatisfactory. The quality of the backup software is so low that it feels like it could have been developed by 14-year-olds working in their bedroom. Maxtor should be ASHAMED of itself for shipping such a poorly engineered and badly tested piece of junk! Like you, I work hard for my money -- so I hate it when I find I've been tricked into spending it on a product that can't live up to its marketing hype!!!
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21 of 24 people found the following review helpful:
4.0 out of 5 stars
Bad boy back up device, for a price, February 5, 2005
This review is from: Maxtor ONE TOUCH II 250 GB External Hard Drive with Firewire and USB 2.0 ( E01G250 ) (Personal Computers)
Here is a review of the 200 gb drive go to digitalvideoediting.com to see there review ------------------------------------ Enter the OneTouch II from Maxtor, which ships complete with software that's been upgraded to Danz Retrospect Express HD. It's a great improvement, and much more sophisticated than the earlier version. Like the earlier Retrospect Express software, you can automatically back up your files every night, but now the software can create restore points similar to Windows System Restore, allowing you to fully restore your entire drive choosing from whichever date you would like. The software continues backing up versions and showing you their restore dates until the entire drive is full. Of course, you can restore individual files as well, and if you want, you can still back up your system the way the previous software did where it makes an exact duplicate of your hard drive without compressing anything. That's versatile. I was impressed with this new software, and began using it every night soon after I installed it. If you'd rather do it yourself, you can use the much-touted OneTouch system, where all you have to do is push one button and it backs up everything you specify. Another great attribute of this one-button feature is the ability to set it so that any other software backup package of your choice is launched when you push the OneTouch button. --------------------- They point out that the firewire transfer speeds are slow, just and FYI. also the software is much improved over version 1 one touch drives. Have fun and get it done
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8 of 8 people found the following review helpful:
1.0 out of 5 stars
I've purchased my last Maxtor product, November 29, 2005
This review is from: Maxtor ONE TOUCH II 250 GB External Hard Drive with Firewire and USB 2.0 ( E01G250 ) (Personal Computers)
I bought two of these within three years, one 80GB and one 200GB, each to be used exclusively for backup purposes. Each died shortly after the one-year warranty elapsed. The second one overheated so badly, that I literally had to unplug the device, and wait about 30 minutes before I could even touch it. I figured that the first time was a fluke; two in a row, though, is probably not. The Retrospect software was also completely unreliable. I had configured the script to run automatically twice a week, and with each drive the software would mysteriously remove the scheduled script about once every two months, and I would have to reconfigure the software at that point. While I'm completely comfortable doing so, many people would not be, and those are the people that Maxtor, among other manufacturers, are targeting with these types of products. People want overall ease of use with technology products, and the Maxtor external backups were never as such for me. I purchased a Seagate external backup drive after my Maxtor 200GB fried, and I've owned it for almost a year. The software has never failed, and the backups have always run as scheduled. The backup software is also far more user friendly than Retrospect. The only positive I'd give the Maxtor drives over the Seagates are that the former is quieter, but that isn't a dealbreaker for me. I work in information technology, and have for 15 years. I'm not one of those I.T. guys who always swears by one manufacturer's hard drive, but at this point, Maxtor has lost me as a customer.
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