Customer Reviews

Maybelline Expert Eyes Twin Brow & Eye Pencils - Charcoal Grey

5 star:		(26)
4 star:		(4)
3 star:		(0)
2 star:		(1)
1 star:		(3)

 

 

These are my favorite eyebrow pencils. I have black hair and Charcoal Grey was the perfect color for my eyebrows. Not too dark, not light, not too brown. It wasn't waxy and they made my brows look natural. I've even had strangers ask me how I do my eyebrows. They were so surprised that I used an inexpensive brand like Maybelline. I even had a woman at an Estee Lauder counter tell me that my eyebrows were the perfect color and she was also surprised that it wasn't some high end designer brand of cosmetics that I used to perfect my brows. I'm SO sad that these are discontinued. What a horrible mistake, Maybelline! Now I have to find an alternative. Anyone have any suggestions?

Edited to add:

So I think I found a replacement for these pencils! They're Maybelline Define-A-Brow pencils in Dark Blonde. The colors are almost identical! You don't have to sharpen them because they're automatic pencils. It was easy to use, the pencil is very thin so you can make your eyebrows as light or dark as you want them. They're about $6.49. I think that's about how much I paid for them. I think they'll last for a long time because the pencil is fairly long. Make sure you don't turn the pencil too much and make it too long. It tends to snap because it's so thin. Go out and try it! Hope this helps.

The bottom line why they discontinued this color was poor sales. That's what "Lorie" at Maybelline told me. My question is, how can they see an increase in demand if the product isn't on the market? She was very understanding, and well aware of all the complaints. All input is forwarded to Marketing. The only way we'll get this color back is by HOUNDING them with phone calls. Please take a moment and let your voice be heard by calling Maybelline at 1-800-944-0730. I bought a 3 year supply of these pencils here at Amazon, to which Lorie replied, "Wow!" Let's make some noise!!

Maybelline really showed a lack of consumer awareness when they discontinued their Expert Eyes Brow and Eye Pencils in Charcoal Grey. With the aging boomer population the market for these should have been growing...yet they take out the one color that most of us need. The charcoal grey was really a neutral color that could suit some blondes and brunettes as well as the silver and greys. I felt lucky to find a package of these out there for sale, but paid much more than I would have in a store since the sellers know the the supply has ended.

This is the letter I sent to Maybelline tonight - perhaps if enough of us write to them with our complaints it will accomplish something!

It seems that Maybelline does NOT listen to the complaint of many MANY women who are looking for the Expert Eyes Twin Brow Pencils in Charcoal Grey #59TC-06. A great majority of us "Baby Boomers" are now of an age where black, brown and a regular charcoal grey color is too dark and too harsh for our changing skin and our changing hair color. This was a staple for many many years - and tonight the only place you can find ANY is on ebay - to the tune of $50 for FOUR pencils - two 2packs! That is a sad state of affairs for women like myself who have used these for years. At the age of 60, I dare say I have used your products for at least 40 years, and even remember when you had black eyeliner in a hard, round container where you wet the brush and made the eyeliner liquid. I have tried many other kinds, and bought 2 of another brand tonight called taupe which should have been called invisible, because it did NOTHING for my brows. If your market research people went and typed in this color for these pencils and read how many women are literally PLEADING for this color to return, you would realize the great disservice you have performed for us. In this day and time, when many cosmetic companies would love to have the following you have enjoyed for years, it seems you would be trying to make the aging women who have kept coming back for 40 years happy, instead of doing this 'new and improved' nonsense and leaving us all to find other things to use. I have spent a goodly amount for cosmetics - from the cheapest to the very expensive in the last several years, and when I have found something that works the way I want, I come back to it - but now you have made that impossible. I would hope that you would recall that the vast majority of us WERE teens - many years ago, found good reliable products that we expected would take us into our older years, and now find that because we are no longer among this 'new demographic' of 13 - 20, we are summarily dismissed - even tho it was OUR money which you relied on for all these years. Please reconsider making this charcoal grey for all the over 40 people who were used to relying on your product, instead of leaving us floundering with 10 different brow pencils, none of which are giving acceptable results. Thank you - from myself and thousands of the Baby Boomer Generation - and probably more yet who are older than we.

Please let me know, I would really like to order charcoal grey eyebrow pencils. Would order by the dozens, but when did they get so expensive? Please respond.

Thank You Marcia

After going to several stores looking for Maybelline Charoal Grey Brow Pencils, I was happy to find out I could purchase them on-line. I thought they were a little expensive, but I was happy with service and product.

I found this eyebrow pencil, but it has been discontinued. For a grey haired woman, this color is perfect for me. With an aging population, I hope the manufacturer will reconsider and sell it again. I bought a number of them and they are perfect for my needs.

I have been looking EVERYWHERE for these pencils! These are the only ones that work my my eyebrow color. I went out and bought a brown MAC eyebrow pencil but it makes my eyebrows look too dark and completely unnatural. I love how these pencils make my brow look natural.

so glad to find this discontinued item-- leave it to Amazon to find a vender,who was fast in shipping and item new. thanks

I have used this product for years and love it. I have been looking for it everywhere!