New Maytag Neptune Front Load Clothes Dryer

Product Details

• ASIN: B002Q30FXQ
• Average Customer Review: 3.3 out of 5 stars  See all reviews (7 customer reviews)
• Amazon Best Sellers Rank: #361,695 in Appliances (See Top 100 in Appliances)
  • #95 in Appliances > Washers & Dryers > Dryers

Customer Reviews

Most Helpful Customer Reviews

6 of 6 people found the following review helpful:

1.0 out of 5 stars Eats clothes. Whirlpool knows IT (owns Maytag) BUT won't back it up, May 14, 2011

By 

Keeping it real "Glenn" (los angeles) - See all my reviews

This review is from: New Maytag Neptune Front Load Clothes Dryer

In one of the worst experiences of my appliance buying life, my wife and picked out the new Neptune washer and dryer just 4 years ago. After the first year, one of them (then we didn't know) was putting a thin but very visible brown line in clothes like T-shirts or sheets. Anything light duty seemed to be a potential victim. After a year or so of wrecking a replacing various garments, we gave up on calling for support from Maytag / Whirlpool. The told us we needed new felt on the drum (which by the way only comes on the drum $500 part). That was wrong. What we finally discovered is that the drum wasn't actually truly round where they seam it. As a result, the clothes would get drug into the non concentric portion of the drum when it was at the lowest point in the revolution. As the clothes were being pulled up, they would be pinched between the drum and the face, which is what caused the thousands of marks. NO dryer company REPLACES THE WHOLE DRUM FOR WORN OUT FELT. Whirlpool elected NOT to make felt available for these drums because they KNEW they were defective. Unbelievable unethical customer service is all I can say. I would never ever buy a Maytag or Whirlpool product not only because they made the inferior design but because they decided to lie about it. One more thing; I have never written a review ever but I have read many. We are buying a new washer and dryer (so they'll match) and would have appreciated reading this account had it been available to me before we bought these. Hopefully they have fixed it, but, I guess we are going to try LG.

5 of 5 people found the following review helpful:

5.0 out of 5 stars maytag dryer, October 24, 2010

By 

doylie - See all my reviews

Amazon Verified Purchase

This review is from: New Maytag Neptune Front Load Clothes Dryer

great buy! works so much better than our old antique dryer. many options to cut down on energy usage...seller was great!!

7 of 8 people found the following review helpful:

5.0 out of 5 stars Great Dryer!, November 8, 2010

By 

CJC - See all my reviews

This review is from: New Maytag Neptune Front Load Clothes Dryer

What a pleasure it is using this dryer. It can handle large loads! I can't say enough about the piece of mind it gives me that my clothes don't finish the cycle bunched in wrinkled balls. I don't feel like I have to get the them out immediately when the dryer stops. If I don't take them out to fold for a few hours, they still look great and wrinkle-free. I highly recommend this model.