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McAfee Antivirus Plus 1PC 2013 (free upgrade to 2015 /2016)

by McAfee
Platform : Windows 8, Windows 7, Windows Vista, Windows XP
3.4 out of 5 stars 86 customer reviews

List Price: $39.99
Price: $8.35 & FREE Shipping on orders over $35. Details
You Save: $31.64 (79%)
Only 4 left in stock.
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  • With color-coded icons next to every search result, including popular social networking sites, you'll know if the site you're about to visit is safe
  • Enhance Digital data message-including the location of the blocked IP address and what makes the connection unsafe
  • The new vulnerability scanner checks your PC for missing updates, and then recommends solutions to keep you safe
  • Our new home screen is built with your fingers in mind.
  • McAfee automatically blocks suspect malicious ads to keep you protected.
10 new from $3.80 5 open box from $5.61

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Product Description

People want to enjoy the benefits of connecting, surfing, and shopping online and don't want to think about security risks. At McAfee, we live and breathe digital security, relentlessly working to stay several steps ahead of the bad guys. Every second of every day, we focus on one thing: keeping your digital life safe, so that you can surf, shop, and socialize online with confidence.

Product Details

  • Product Dimensions: 5.2 x 1.2 x 7.5 inches
  • Shipping Weight: 0.3 ounces
  • Domestic Shipping: Item can be shipped within U.S.
  • International Shipping: This item is not eligible for international shipping. Learn More
  • ASIN: B008V4S1I0
  • Item model number: MAV13EAM1RAA
  • Date first available at Amazon.com: August 24, 2012
  • Average Customer Review: 3.4 out of 5 stars 86 customer reviews
  • Amazon Best Sellers Rank: #3,678 in Software (See Top 100 in Software)
  •  Would you like to update product info, give feedback on images, or tell us about a lower price?

Customer Reviews

Top Customer Reviews

By Mike on February 1, 2013
No I do not like this product. The previous version I had never gave me any problem, but I am getting the same message ALL THE TIME ('McAfee Service Host has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost. I have chatted with MCAfee customer service about this problem and I even gave complete remote access to my computer to a tech form McAfee and the issue was not resolved. The error message mentioned above still pops up all the time.
Also, the representative from McAfee that I spoke to over the phone seemed to be a person from India and I could barely understand what he was saying. I hesitated about giving remote access to someone I though might not even live in the USA.
I would not recommend this product to a friend!
I have read threads on this issue on the internet and it seems like a lot of people are having this same problem and it has not been resolved. The reason I rate it a 1 is because it is the lowest choice on here.
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Save your money. This software is defective, in that it does not work as advertised or for its intended purpose.

Per package recommendation, installed from the McAfee website rather than the included CD/DVD. Two major issues appeared after the initial installation. First, the firewall would not turn on. Second, the program indicated it successfully checked for updates and successfully downloaded the updates, but completely failed at installing the updates.

Contacted tech support, which is not an easy feat. Involves some searching and lots of patience. The technician seemed reasonable competent, but like many software support people, initially tries to make it seem like it is the customer's computer or the customer's internet connection rather than their own buggy software. The tech eventually was given permission to take over my computer remotely. At some point he asked for permission to remove the McAfee software completely with a program he downloaded to my computer, restart the computer, reinstall the software purchased and then reboot the computer again. I asked whether he actually knew what he was doing or just fishing around. He said he found something defective in the McAfee registry, which I thought was honest (hence one star, rather than 0 for this review).

After about an hour from when I first noticed the problems, he had run the software removal program, completely uninstalled McAfee Antivirus Plus 2013, rebooted my computer several times and then. . . nothing. Lost all contact. Program was not reinstalled as promised and I sure as heck am not going to go through that again reinstalling it myself.
Read more ›
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Verified Purchase
I cannot connect to the internet with my dialup with McAfee installed. Their tech support does not seem to be aware of this. I did get my $11 back after mailing them some form.
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I have numerous Microsoft certifications, A+ from Computer Associates, and I worked as a software technician for Compaq, so I should be able to install this Anti Virus software, but no, it can't be done. First error message after the first attempt was " Unable to install security features" Suggestions: Re-install, Install Virtual Technician, contact customer service.
I tried the Virtual Technician, (twice) but it wouldn't install. I contacted customer service (chat) and endured 26 minutes while the tech tried to find my account, which he did finally. After about 35 minutes with him, he wanted to take over my computer to fix the install problem. He took five minutes to analyze my 'puter, then had me log in and do the install again. He assured me that would resolve the "no security features" issue and signed off. McAfee wouldn't install again saying that either something on my computer was preventing the install or the McAfee server was off line. Enough time wasting for me, it's going back.
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I was running McAfee virus protection on my computer and still got ransomware which cost over $300 to remove and back up my computer. McAfee does not offer any compensation. They also do not give refunds after 60 days. I am now using Kaspersky. Best buy recommends this and I have a maintenance contract with them so they have a stake in keeping viruses off my computer.

Here is a link telling you how to remove this product if you have it. [...]
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Verified Purchase
DON'T BUY!!!!! Followed the links to the Mcafee website to register the rebate, but Mcafee website shows "0 promotions offered". In other words, the rebate offer/promotion SEEMS to be a hoax. Called Amazon.com customer service and had them follow the same links...they found the same information, but Amazon doesn't seem to be that concerned...as of yet!
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Verified Purchase
MCAFEE WAS PROVIDED BY MY INTERNET PROVIDER MSN AS PART OF OUR INTERNET SERVICE PROVIDER CONTRACT. JUST BEFORE CHRISTMAS, MCAFEE CAME OUT WITH AN UPGRADE, WHICH REQUIRED YOU TO RESTART YOUR COMPUTER, AFTER IT WAS DOWNLOADED. AS SOON AS IT WAS INSTALLED, YOU COULD NO LONGER ACCESS THE INTERNET. YOU WOULD GET A STOP ERROR SCREEN AND WINDOWS WOULD SHUT DOWN. I TRIED TO GET MSN (MICROSOFT NETWORK) AND MCAFEE TO ADDRESS THE PROBLEM. THEIR ONLY SOLUTION WAS TO REMOVE MCAFEE AND THEN REINSTALLED IT. THIS TAKES APPROXIMATELY 10 HOURS VIA DIALUP. AFTER TWO MONTHS, AND MULTIPLE UNINSTALLS AND REINSTALLS, PLUS THE PURCHASE OF A HARDCOPY OF MCAFEE ANTIVIRUS PLUS 2013, THE PROBLEM STILL EXISTS AND MCAFEE AND MSN ARE NOT IN THE LEAST INTERESTED IN EVEN HEARING ABOUT IT, LET ALONE FIXING IT. SO, TWO DAYS AGO I PURCHASED A COPY OF NORTON ANTIVIRUS. I WOULD NOT RECOMMEND ANYONE BUYING MCAFEE SOFTWARE. ALL OF THEIR CUSTOMER SUPPORT IS IN INDIA, AND THE ONLY THING THEY ARE TAUGHT TO DO IS UNINSTALL AND REINSTALL. I COULD BE ALL WET ON THIS, BECAUSE I AM NOT AN EXPERT ON THE WINDOWS OPERATING SYSTEM. MY QUALIFICATIONS ARE A WORKING KNOWLEDGE OF 10-12 DIFFERENT PROGRAMMING LANGUAGES, DEGREES IN PHYSICS, COMPUTER ENGINEERING, ELECTRICAL ENGINEERING, AND A COURSE OR TWO SHORT OF A DEGREE IN MATH. I HAVE ALSO BUILT NUMEROUS COMPUTERS FOR PERSONNEL USE, FUN, AND EDIFICATION, INCLUDING AT LEAST ONE FROM THE IC LEVEL.

I HAVE ALSO EXPERIENCED THE "WE ARE SORRY WE HAVE ENCOUNTERED A TECHNICAL PROBLEM AND WILL HAVE TO SHUTDOWN" NUMEROUS TIMES, SOMETIMES, EVERYTIME I SIGN ON TO THE INTERNET, BUT I DO NOT KNOW, IF IT IS A MCAFEE OR A WINDOWS PROBLEM. HOPEFULLY, NORTON ANTIVIRUS MAY PROVIDE SOME OF THE ANSWERS.
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