Customer Reviews

McAfee Internet Security Suite 2007 - 3 Users

5 star:		(5)
4 star:		(0)
3 star:		(2)
2 star:		(1)
1 star:		(11)

 

 

Terrible software - much worse than previous McAfee editions.

I dropped Norton on some older desktops due to its lack of support for W2000. I then went to the free edition of AVG anti-virus, which was OK but slowed things down. Thinking "you get what you pay for" I sprung for McAfee which has been OK in the past. I installed one of the other licenses on my wife's laptop (luckily, she's still talking to me).

The 2007 McAfee Suite makes AVG look like a free Ferrari. Absolutely terrible performance, coupled with a mediocre interface. Perhaps the only poorer-performing way to assure you'll never get a virus, spam, etc. would be to hit your motherboard with a hammer.

This will slow down your computer (even worse, unpredictably). If you have lots of email in Outlook or Outlook Express expect to open your mail box, then have a long break before you can do a thing (as it rechecks everything for spam). There's a partial workaround for this, but users shouldn't have to search for workarounds. Every Web action now has noticeable latency. If you liked your current anti-spam -- too bad -- McAfee may not let you keep it. McAfee (like Norton) is also difficult to remove from your system. What prompted this review? Today it appears the update process rebooted my computer without requiring a "yes" from me.

If McAfee doesn't come up with a much improved update within a month or two, they should kiss their reputation and business goodbye.

As for alternatives, I wasn't able to get Kaspersky anti-virus to run on an older machine -- somewhare a remnant of Norton persisted (possibly a document tagged Symantec etc. left over from a day of working with them ages ago). However, I did get it running on a laptop and its better than Norton-McAfee-and even AVG in my opinion.

So, consider Kaspersky or another vendor. If that doesn't work try AVG.

I've used Mcafee for years and generally, never had any problems. It's not as invasive as Norton, which will seep into every nook and cranny of your system making it impossible to delete and/or manage.
Unfortunately though, this multi user versoin of Mcafee is a nightmare. I installed it on 2 different computers, both running Windows XP, and had to systems restore both. On computer startup, I got at least a half dozen errors ranging from problems with Google desktop to mysteriously missing.dll files.
I'd suggest that you wait a few months for another iteration and save yourself a lot of problems.

Have been with either McAfee or Symantic/Norton for probably 15 years or more. Overall I have had more problems with McAfee, but have had most of them resolved via their IM support (Real person? Get real!!)- it can take a couple of hours as the response times can be incredibly s-l-o-w, but we did get there eventually.
I bought a new PC a couple of months ago which came with a 90 day trial for Symantic, and it expired yesterday. I had an unused copy of McAfee which I had purchased just before my old PC expired, causing me to buy the new one, so I thought that I would install that and save me a trip down the shops and me spending more of my hard earned money.
Once the install started it did warn me that there were known incompatibility issues with Vista, so part of it is my own fault I suppose, but I have seen that warning before with installing other software and had experienced no major problems.
Anyway, once it had completed installation and I double clicked on the desktop icon, the system crashed and started to shut down - it stalled at this point and the hard drive was running continuously. After 5 minutes I got bored and turned the PC off, counted to 10 and then restarted it.
All looked well, until I tried to sign in, when explorer.exe crashed and none of the buttons/icons on the user sign in screen did what they should. Could not get it to start, stop or restart and ended up having to turn the power off. Tried a couple of more times to see if the problems would resolve themselves, but they didn't and so resorted to a system restore - thank goodness for system restore is all I can say!!!
The result is that i will be going back to Symantic as I know that works with my PC

Must have if your are planning to surf on the internet! Norton can't catch and remove all viruses, McAfee does... and finds them...

This security software loaded faster and easier than any other security software I have used in the past 5 years. The 3 user edition is very cost effective and works great with my two home PC's and one notebook. It does a lot of background routines and has not affected the stability of any systems I currently use. Worth the price.

It slows down system to a complete crawl. Even though it claims on the McAfee website that it is compatible with Windows Vista, it isn't!! There are issues during the installation process, and if you do get it installed there are further problems, it actually crashed my system and I had to start up in safe mode and restore to before I installed the software. I have it on a Dell with Windows XP and a Sony with Windows Vista, it has successfully crashed my Dell and I need to completely wipe the computer and reinstall the operating system, and my Sony has trouble accessing websites. DON'T BUY THIS SOFTWARE FOR ANY REASON!!! It may seem like a great deal, and there are some people who have good reviews, but I'm here to tell you, the software works for about 2 weeks before completely destroying your computer.

Don't bother using this product, especially if you're running Windows Vista. I had this product on a previous computer with XP and for the most part it worked fine, although it slowed down the computer. The 2006 version was better for XP. As for using it on Vista, don't try unless you know anything about computers and safe modes and what to do when the computer errors and crashes. Because that's what it did to my computer about 4 times over until I finally managed to get it to start up in safe mode so I could uninstall it. What a nightmare.

Buyer beware.

I installed Internet Security yesterday and found that emails from eFax are automatically being deleted from Outlook and I can't find them any more. I am an efax customer and these are important emails. So I tried contacting customer service for help. McAfee's customer service is really really bad. Unless you want to pay $2.95/min, the only way to get help is via IM. And IM hold times are north of 15 minutes. The one time I did connect with customer service on IM, the connection disappeared after the initial "hello how can I help you".

So what am I going to do? I'm going to get a security package from someone else first thing tomorrow, uninstall McAfee and live with the fact that some of my email has been deleted. Of course this is the last McAfee product I'll ever buy.

Their latest software update has a problem. EMPROXY eats up 100% of the CPU. Two hours with their "free" tech chat guy to try a few things I had already done. I'm switching to AVG free AV. I'm only sorry that I had to give it even a one star rating!

My 2003 gateway had this stuff on it when it's worthless defenses were hacked by a malicious hacker. This thing did what it's Wiki entry said it does to others; continuous pop-up warnings for friendly sites that I was unable to turn off.