Customer Reviews

McAfee SpamKiller 2005 6.0

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1 star:		(3)

 

 

McAfees Spamkiller 6.0 does not work with Outlook. That's all there is to it. It will either delete 100% of your e-mail before you ever know someone sent you a message, or . .. you get 100% of everything, spam and all, depending on your settings. McAfee's support forum has 1000 ticked off people complaining of this and 1000 responses "Have you checked you settings". Apparently 1000 mad customers isn't a tip off to re-vist their program and check for bugs. I am positive the McAfee techs don't use this at home or they would instantly know it's a piece of junk. After a long call (not toll free) and 4 help desk entries I gave up and uninstalled Spamkiller 6. What a waste of money.

McAfee had taken a double steep backwards with this program, even their older versions were better that this newer one.
Email or Customer service is non existent with this company, unless you want to pay a very large phone bill to call, but for as email, forget it.
In Spamkiller when the messages are blocked you delete them and they should be gone? Wrong. Now when you open you email program(s)
The messages are there and you must delete them again.
Also if there is an unsure email and you select it as a friend, most times it will not show up in the email program.
The program freezes up and you must restart your operating system even with XP Pro. There should be a "0" Star rating for this program.
Mike

I'm using Windows XP Home with MSN Hotmail and cannot get this program to work at all, although when you pick the SpamKiller icon you get a screen that states it's active and working. I get a large number of both legitimate and spam emails every day, and the spamcounter displays zeros for the total counts of both legitimate and spam emails received, so I know it's not working.

I'm working with my fourth help technician from McCafee (help through emials instead of expensive phone calls), and still no results. This is the message I get when I to select the 'TEST' button during the install:

"The test did not complete successfully"
"SpamKiller cannot access your MSN Hotmail account"
"You must be a paid MSN Hotmail Subscriber to have SpamKiller filter your email"

The last technician gave me this email response:

" Even if your Hotmail is for free, this does not matter to SpamKiller when filtering. You may skip using Outlook Express and go directly to the website for your Hotmail/MSN account."

I am very frustrated with this product and definitely recommend you STAY AWAY from it. I wish there was a way to get my $30 back but I know that's a hopeless cause.