Customer Reviews

McAfee Total Protection 2007 - 3 Users

5 star:		(3)
4 star:		(1)
3 star:		(1)
2 star:		(2)
1 star:		(8)

 

 

The software was installed on three computers and slowed two down so much I had to remove it on 2 and have not put it back on it worked fine on one of the three

Until '07, if you had a McAfee suite but only wanted to use some of its components, and use other programs for other aspects of protection, that worked fine. For instance, I use Zone Alarm Pro for firewall and Spyware Doctor for spyware, and McAfee '06 just for virus. This combination has worked fine, but McAfee '07 won't install *any* of itself unless all other programs are removed. And that's a no-go for me, since some components of McAfee (esp spyware) weren't rated all that well by reviewers.

Amazon has this item incorrectly listed! They are shipping the single user version as pictured!

This software will not load properly no matter how you try. The online help is no help at all it gives you a few suggestions that all boil down to please try to re-install. Their down loadable wizard informed me after using it that I needed buy the components that didn't load but were on the disk. Try and remove the parts that do actually load and they do not uninstall properly. McAfee has a section devoted to removal of their software but so far all the suggestions have not worked. Need customer service and its $2.99 per minute from you're first call. I have never had such a horrid experience with a software from a "reputable" company in a long time. I will never buy McAfee products again.

I bought this to upgrade my previous version of McAfee Total Protection. The first install was on a laptop, when it configured the wireless security it actually made changes to my WAP setup without notifying me. First of all it said that I didn't have any security set up on the wireless connection (although I have it set up with disabled SSID, MAC filtering, WPA protection...), and after it was done it had changed the setup to WEP... Also causing my other wireless PCs (that don't have McAfee) and my Xbox 360 to no longer connect to the network... So I ended up deinstalling that part.
Second PC: regular desktop, after installing the software (only select pieces: antivirus, firewall, spamkiller, privacy service) my multimedia sharing to the Xbox 360 no longer worked. Contacting McAfee support never yielded any usable response ('reinstall' seems to be the default answer ...). Deinstalling/reinstalling didn't help, opening up the firewall didn't help, etc. etc. so I ended up reverting back to my old version of McAfee.
I consider myself a power PC user, I've set up and configured dozens of PCs over the years, built my own PC, and I can honestly say that I have never used software worse than this one. I hardly ever write reviews, but I had to write this one. Be warned! Maybe McAfee will eventually get its act together, but for me it's time to move on.
One last comment: this McAfee software (just like prior versions btw) takes up a lot of resources - several services need to run that take up a considerable amount of memory). Not good if you don't have ample memory.

I bought Mcafee total protection back 5 months ago and I love it. I bought it because of an article I read on PC world online who tested and compared it to other protection suets. Mcafee scored highest in cleaning all the ad ware and malware with a really good virus scanner and did great on all the other tests as well like root kits Trojans key loggers etc etc. I use to try all kinds of protection for my computer and a lot of them didn't work well with each other needless to say I did a lot of formating. With total protection I have all the tools I want in one package. I love how I can ban IP addresses. I baned 5 IPs the first week trying to hack into my computer. I had no trouble downloading it but I did save to disk and installed from there.I am also a gamer I play a lot of games on my comp like eq eq2 wow gw lotr online and vanguard. So far it hasen't bothered my comp as far as slowing it down much. I cant tell any difference from my other internet security suets. My comp didn't play vanguard very well though I will have to admit but most people were having trouble with that one to many bugs. My comp is an alien ware with an amd athlon 64 processor it has 2 gigs of ram with a radon x800 pro graphics card. Not that great any more lol. Any way I will have to give total protection a 4 star rating as I do really love this protection package. I would give it a 5 star rating if it didn't cost so much to call support however I have found the help files very useful in the Mcafee interface. this program is best I have had so far.

This is the worst software I bought.

First,it cost $100 and McAfee did not honor the $55 rebate because I sent the rebate form a little late. They had only 15 days to send out after purchase while compusa receipt has much longer deadline to send our rebate form. Isn't that kind of trick?

Second and most important, it slowed down everything, not a bit but by dozens of seconds or even more than 1 minute.

Third,the speed is not only the problem, its wireless connection sucks to the maximum and a couple of my machines can't get online and can't connect to the network. I have 3 PCs and 1 laptop. Only two machine can get connected. It also conflicts with Belkin network card driver which has been so popular for so many years. How the hell McAfee did not know that adaptor?

Fourth, there is no manual whattsover and you have to all figure that out yourself. Given it has so much problem it's very frustrating to configure it. Sometimes the security center is downloading forever. Who the hell knows what it is doing. Sucks.

I had spent so much time to fine tune it and it still sucks that much. I changed back to Internet Security Suite which is much better than this. Don't buy it even they give it to you free or you will break the disk.

Downloaded the new McAfee software. My computer is now slowed over 90% of the speed of a snail- both with AOL and Internet Explorer. McAfee customer service is of no value whatever. McAfee FAQ describes a very dangerous fix which involves editing the registry file but even those instructions don't seem to work as described. What a mistake!

Contrary to the other review, they did ship the proper 3 user version.

However, since installing it yesterday it is consuming 100% of my systems resources and I can not find any setting to have it stop. Evidently it does continuous deep virus scans so you might as well toss your computer in the garbage. What a mess of a product.

While I had McAfee (41 days, total), it slowed Internet speed to a crawl. But that's not the worst of it. I had this product for about three weeks before it killed Internet accessibility completely. It took another week to receive system restore disks that I had to order from my PC supplier. Then I called to cancel my subscription. The customer service rep at McAfee repeatedly told me that because I'd kept the contract for more than 30 days, I couldn't receive a refund. We bandied about for over 10 minutes, the rep declaring that neither could he, nor could anyone help me receive a refund - nothing could be done. Then I discovered the password of, "I'd like to speak to your supervisor." The immediate response was, "please hold, while I transfer you to my supervisor." I did get my refund, but be wary of this product, and its customer service.