McAfee Total Protection 2012--3 Users

by McAfee Inc

Product Features

• File and Folder Encryption
• Advanced Website Safety Ratings, Online ID Protection and Backup
• Anti-virus, anti-spyware, anti-phishing, anti-spam

Product Details

• Product Dimensions: 5.2 x 1.2 x 7.5 inches
• Shipping Weight: 0.8 ounces
• Shipping: This item is also available for shipping to select countries outside the U.S.
• ASIN: B005AAWYR2
• Item model number: MTP12EMB3RAA
• Date first available at Amazon.com: July 5, 2011
• Average Customer Review: 3.4 out of 5 stars  See all reviews (136 customer reviews)
• Amazon Best Sellers Rank: #34 in Software (See Top 100 in Software)
  • #8 in Software > Computer Security > Internet Security
  • #8 in Software > Web Development > Internet Utilities

Product Description

From the Manufacturer

People want to enjoy the benefits of connecting, surfing, and shopping online and don't want to think about security risks. At McAfee we live and breathe digital security, relentlessly working to stay several steps ahead of the bad guys. Every second of every day, we focus on one thing: keeping your digital life safe, so that you can surf, shop, and socialize online with confidence.

Product Description

People want to enjoy the benefits of connecting, surfing, and shopping online and don't want to think about security risks. At McAfee we live and breathe digital security, relentlessly working to stay several steps ahead of the bad guys. Every second of every day, we focus on one thing: keeping your digital life safe, so that you can surf, shop, and socialize online with confidence.

Customer Reviews

Most Helpful Customer Reviews

44 of 45 people found the following review helpful:

1.0 out of 5 stars Not very "Total" - it doesn't protect against malware, November 29, 2011

By 

GookLock (Santa Maria, CA) - See all my reviews

Amazon Verified Purchase

This review is from: McAfee Total Protection 2012--3 Users (Software)

I've purchased and used this product for a few years without much problems until a few days ago when the "Privacy Protection" malware infected my wife's computer. I THOUGHT I had "total protection" with this product so I simply downloaded the latest updates and ran a "deep scan"...only to discover it didn't get rid of the problem.

I then went to MaAfee.com and drilled down to their technical support page. From there, I started a chat dialog with one of their technical support reps who confirmed that their software doesn't protect against this problem. Instead, the tech rep suggest I purchase their "Virus Removal Service" for $89.95/year...so much for McAfee's "total protection".

I then downloaded the free version of Malwarebytes' Anti-Malware program from CNET which worked as advertised.

I don't see the point of paying for something that doesn't work as advertised when I can get a better product for free.

24 of 27 people found the following review helpful:

5.0 out of 5 stars Great Product, But the cost adds up, October 14, 2011

By 

Rob R. (Boston) - See all my reviews

This review is from: McAfee Total Protection 2012--3 Users (Software)

I own this product, but purchased it directly from McAfee. I have used it for 2 years so far on three different computers at the same time. Also my company uses McAfee as their corporate standard for over 50,000 end users. I believe it to be solid and it has consistently worked well for me. My only problem has to do with the price... each year you have to pay again and each year the price goes up. It is almost always cheaper to re-purchase the product than to extend the license. Also, they give you 2GB of online storage for backups. My wife exceeded that and the only way to get more is to pay $59/year for unlimited storage. She only needs another couple GB of storage, and $60/year more is too much to ask for. But they have me trapped because my wife does not want more programs on her laptop and she is not technical. So I have to pay the price... per year, every year. So the bottom line is that this is a great product, but the cost will seem low at the beginning until you keep on paying more and more. Smart business model for them, bad for me. Highly recommend though.

10 of 11 people found the following review helpful:

1.0 out of 5 stars Buyer Beware!, December 1, 2011

By 

James M. Herndon - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: McAfee Total Protection 2012--3 Users (Software)

When I replaced tried to replace my expiring McAfee program, with another, Total Protection 2011,re-starting my computer was a necessary part of the installation. But upon restarting, my system crashed. For some reason I was unable to use System Restore and had to reformat the hard drive. I assumed (foolishly) that this was a system problem, and installed a new copy of Total Protection 2011 on my brand new system. It seemed to work, but asked me to "activate", which I did by clicking the activate button; but again and again it counted down the 15 days until it stopped working, never accepting activation. The software would never accept activation!! I tried to remove the program and "bang", system crash. Same problem. McAfee was no help, their auto find-and-fix did not solve the problem and I refused to pay US$128.00 to McAfee for help with a problem caused by McAfee. I paid a Dell technician top remove all the pieces of McAfee that were in place and could not be removed with de-install software. McAfee? NEVER AGAIN. Buyer beware!!! I returned Total Protection 2012 to Amazon.com.