McAfee Total Protection 2012--3 Users [Old Version]

by McAfee

Product Features

• File and Folder Encryption
• Advanced Website Safety Ratings, Online ID Protection and Backup
• Anti-virus, anti-spyware, anti-phishing, anti-spam

Product Details

• Product Dimensions: 5.2 x 1.2 x 7.5 inches
• Shipping Weight: 0.6 ounces
• Shipping: This item is also available for shipping to select countries outside the U.S.
• ASIN: B005AAWYR2
• Item model number: MTP12EMB3RAA
• Date first available at Amazon.com: July 5, 2011
• Average Customer Review: 3.2 out of 5 stars  See all reviews (367 customer reviews)
• Amazon Best Sellers Rank: #758 in Software (See Top 100 in Software)
  • #75 in Software > Computer Security > Internet Security
  • #80 in Software > Utilities > Internet Utilities

Product Description

From the Manufacturer

People want to enjoy the benefits of connecting, surfing, and shopping online and don't want to think about security risks. At McAfee we live and breathe digital security, relentlessly working to stay several steps ahead of the bad guys. Every second of every day, we focus on one thing: keeping your digital life safe, so that you can surf, shop, and socialize online with confidence.

Product Description

People want to enjoy the benefits of connecting, surfing, and shopping online and don't want to think about security risks. At McAfee we live and breathe digital security, relentlessly working to stay several steps ahead of the bad guys. Every second of every day, we focus on one thing: keeping your digital life safe, so that you can surf, shop, and socialize online with confidence.

Most Helpful Customer Reviews

145 of 156 people found the following review helpful

1.0 out of 5 stars Not very "Total" - it doesn't protect against malware November 29, 2011

By GookLock

Amazon Verified Purchase

I've purchased and used this product for a few years without much problems until a few days ago when the "Privacy Protection" malware infected my wife's computer. I THOUGHT I had "total protection" with this product so I simply downloaded the latest updates and ran a "deep scan"...only to discover it didn't get rid of the problem.

I then went to MaAfee.com and drilled down to their technical support page. From there, I started a chat dialog with one of their technical support reps who confirmed that their software doesn't protect against this problem. Instead, the tech rep suggest I purchase their "Virus Removal Service" for $89.95/year...so much for McAfee's "total protection".

I then downloaded the free version of Malwarebytes' Anti-Malware program from CNET which worked as advertised.

I don't see the point of paying for something that doesn't work as advertised when I can get a better product for free.

49 of 54 people found the following review helpful

1.0 out of 5 stars Buyer Beware! December 1, 2011

By James M. Herndon

Amazon Verified Purchase

When I replaced tried to replace my expiring McAfee program, with another, Total Protection 2011,re-starting my computer was a necessary part of the installation. But upon restarting, my system crashed. For some reason I was unable to use System Restore and had to reformat the hard drive. I assumed (foolishly) that this was a system problem, and installed a new copy of Total Protection 2011 on my brand new system. It seemed to work, but asked me to "activate", which I did by clicking the activate button; but again and again it counted down the 15 days until it stopped working, never accepting activation. The software would never accept activation!! I tried to remove the program and "bang", system crash. Same problem. McAfee was no help, their auto find-and-fix did not solve the problem and I refused to pay US$128.00 to McAfee for help with a problem caused by McAfee. I paid a Dell technician top remove all the pieces of McAfee that were in place and could not be removed with de-install software. McAfee? NEVER AGAIN. Buyer beware!!! I returned Total Protection 2012 to Amazon.com.

20 of 21 people found the following review helpful

1.0 out of 5 stars Hard Drive Killer December 2, 2011

By MHoss

Amazon Verified Purchase

So I bought this product over the Cyber Week Lightning Sales, I thought it would be a good buy for a little bit of money. But I was very, very wrong! The installation went pretty smoothly, I did not have many issues with that. On Wednesday it was installed, on Thursday, my system crashed! Total Protection? Yeah right!

I have a lot of important documents that I need for college that I'm not really sure how I'm going to recover at this point. I uninstalled McAfee, but the system does not work. When I contacted McAfee about the issue, they claimed it was not related to McAfee. However, I said if it was Total Protection then why did this happen? They really didn't have an answer for me.

Currently, I'm still unsure of what to do with my current laptop, though I felt it was very necessary to inform all potential buyers about the situation I had and urge you stay away from this.

Interestingly enough, McAfee wants you to purchase something that will fix all your errors, the price was something like 86 bucks. Yeah right! I'm not going to shell out the money for that when it was McAfee that caused the issue. Funny, McAfee messes up my system and low and behold they have the solution for you right away but at a cost.

Stay away from this joke of a product!