- Platform: Windows NT / 98 / 2000 / Me / XP / 95
- Media: CD-ROM
- Item Quantity: 1
Product Details
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VirusScan 6.0 had a few minor issues from the onset. For one of our test installations, we upgraded a Windows 2000-based PC from VirusScan 5.x and it didn't go smoothly. The installer attempted to uninstall the earlier version, generated an error, and afterward it was impossible to automatically uninstall version 5.x through the Windows Control Panel Add/Remove applet.
Meanwhile, on a Windows XP machine, we performed a clean VirusScan 6.0 installation to a location on our E drive. Unfortunately, each time we started Outlook 2000, it generated errors indicating that it couldn't find the McAfee e-mail scanning add-on, although it had been configured to look in the default location on the C drive.
Lastly, HAWK, a module that looks for suspicious activity to detect viruses that McAfee isn't yet aware of, caused Outlook XP to error and shut down when we tried to open several safe, non-infected e-mails.
Judging from past experience, McAfee will probably iron out most of the technical issues and incompatibilities with a series of timely updates.
Like several of the latest McAfee products, VirusScan 6.0 presents users with an HTML-style interface, complete with Forward, Back, and Home buttons. McAfee was aiming for intuitiveness, and truly amateur users might find it. But most Windows users are probably more familiar with conventional pull-down menus and shortcut bars. The page- and shortcut-based interface makes it frustrating to locate options quickly.
But beneath the minor glitches and the ugly interface lies a powerful, comprehensive antivirus program. McAfee VirusScan 6.0 had no trouble detecting and neutralizing dozens of common viruses we threw at it. It offers to take a number of actions upon discovering one: an infected file can be repaired (if possible, depending on the nature of the virus), deleted, ignored, or quarantined, which means it's placed in a special folder that effectively isolates it from the rest of the hard drive.
McAfee's generous feature set and pocketbook-friendly price are both commendable. Its technical issues and goofy interface, however, are not. VirusScan 6.0 is a solid product that probably needed a little more testing before its release, and while it accomplishes what it sets out to do, several competing products serve the same purpose with fewer headaches. --Joel Durham, Jr.
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Most Helpful Customer Reviews
20 of 21 people found the following review helpful:
3.0 out of 5 stars
OK, so far,
By A Customer
This review is from: McAfee VirusScan 6.0 (CD-ROM)
I've had some problems with VirusScan 6.0, but I may have solved some of them. First of all, if you're going to buy this product, I would recommend you download it from McAfee.com because you'll get the latest version, 6.01, which presumably has less bugs. If you buy the glitchy CD-ROM at a retail store, you'll get version 6.0. Here is how I installed the program:First I uninstalled my current version of McAfee VirusScan, 5.21, and rebooted. Ran a quick Scan Disk and deleted any temporary internet files. I went online, downloaded and saved the McAfee installation file (a huge 32MB; thank God for cable modems) to my Windows 98 destkop. I then rebooted into Safe Mode and installed VirusScan 6.0 from there. Someone told me to do this because when you're in Safe Mode the minimum number of drivers and programs are running. This lessens the chance of a file corrupting the installation of VirusScan. During the installation, I passed on installing the Firewall and Safe & Sound programs. Too much extra baggage for me. I just wanted VirusScan 6.0. Everything has been fine, so far. However, I don't leave McAfee VirusScan running all the time because it really slows down my system when it's on, more so than version 5.21. I just update the DAT and engine files and run occasional virus scans. I realize this increases the danger of virus infections, but it is a tradeoff I'm willing to make.
14 of 14 people found the following review helpful:
1.0 out of 5 stars
Long-time McAfee user......until now.,
By A Customer
This review is from: McAfee VirusScan 6.0 (CD-ROM)
Disappointment, frustration, and cheated come to mind. If you've ever bought a car/truck with a strong brand name but it turned out to be a lemon...this would pretty much sum up this review of McAfee's VirusScan version 6.0. I've used McAfee VirusScan for years with no problems from installation to operation. But I made the big mistake of purchasing, in my opinion, the worst VirusScan update on the market. Previous McAfee versions worked well, but not this one. It is obvious McAfee conducted very little, if any, quality testing. Installation went somewhat easy, however the product caused some major problems on my WIN98 system such as slowing the whole machine down and causing frequent crashes due to the flawed Instant Updater feature. The 4 calls to tech support proved more useless than the website. What happened here?!? You would think McAfee was bought out and replaced with lazy developers and product testers. Regardless, the biggest loss here is not the product...it's the tarnished brand image of McAfee for endorsing its release. You should ask yourself why McAfee is offering such a tempting rebate. Most likely it's because they now realize it's not worth the CD it was distributed on. At the suggestion of other product reviews, I went ahead and purchased Norton 2002. From installation to operation to website updates, it is exactly what I remember McAfee once was. In the end, I expected more from McAfee as a company. I believe you should too.
12 of 12 people found the following review helpful:
2.0 out of 5 stars
McAfee Internet Security 4+ ( VirusScan 6 & Firewall etc ),
By MBC (Vancouver Canada) - See all my reviews
This review is from: McAfee VirusScan 6.0 (CD-ROM)
Feb 26 2002 McAfee Internet Security 4+ includes VirusScan6 and Firewall. Its been a little "rocky" on my ME box with "rulaunch" problems and "guarddog.exe" sometimes freezes up when interacting with IE/Outlook/Explorer (File Mgr & Desktop). I downloaded latest patches 4.02.1023.0 and this has helped. My brother has been trying to get McAfee working on his Win2K box and it has been VERY difficult, the worst of the problems seem to relate to the firewall software. Sometime it prevents PC from being shutdown/restarted ( can only hit reset button ) It appears the software wants RAS? mgr/monitor? to be installed (why???) also problem with NT security with one of the services. By installing latest updates, changing security for service(s), updates to registry, manually downloading updates, some help from B Clinton (McAfee chat support) it seems to be working after a fashion. This product seems like ALPHA software on Win2000 SP2 and Network Associates s/b ashamed... you may get it to work but its gonna be painnnnnnnnn full ( I've been in IT industry for 18+ years soooo I've seen a few things...
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