The McGraw-Hill Handbook of Business Letters [Paperback]

Roy W. Poe (Author)

Book Description

ISBN-10: 0070504512 | ISBN-13: 978-0070504516 | Publication Date: November 1, 1993 | Edition: 3

"The McGraw-Hill Handbook of Business Letters", now in its third edition, contains more than 300 ready-to-use business letters and memos. These letters are designed to help harried executives promote their products and services, mend fences with customers, make proposals, collect bills, or just say "No" without ruffling feathers. The letters supply the language, tone and style, while the user supplies the details, signature and envelope. "The McGraw-Hill Handbook of Business Letters" provides: a full range of model letters and memos - from bread-and-butter thank-you notes to layoff notices announcing cutbacks; new letters emphasizing problem solving and goodwill toward clients and customers; model resumes and application letters; a guide to the ABCs of writing business letters; and a special section for assistants or secretaries, explaining how to field inquiries or problems when superiors are away, or draft letters in their name when they're too busy to write their own.

Editorial Reviews

Review

"If you haven't already latched onto The McGraw-Hill Handbook of Business Letters you should be heading for the bookstore on your way home." -- Utah Building, 8/94

From the Back Cover

THE CLASSIC BESTSELLING GUIDE

Revised, expanded, and updated to meet the demands of doing business in the Digital Age with sample letters, e mail, and voice messages.

The McGraw-Hill Handbook of Business Letters

/b> includes everything you need to know to write clear, concise, effective letters for any business situation. Whether you're creating an in-house memo for your fellow co-workers or specialized correspondence for customers and clients, this all-in-one guide will show you the proper style, format, and type to use in all your professional communications. With this comprehensive resource, you can easily access hundreds of sample letters for a wide range of business applications. You can find exactly the right words for the right job and strike a perfect balance between formal and casual styles. Best of all, you can communicate with confidence--and go "write" to the top--in business and in life.

LEARN HOW TO WRITE, DEVELOP, AND IMPROVE:

* Formal business letters * Customer communications * Company-wide memos * Professional cover letters * Inquiry and request letters * Perfectly formatted faxes * Credit and collection letters * Confirmations and follow-ups * Announcements and congratulations * Service letters or complaints * Effective e-mail

--This text refers to an alternate Paperback edition.

See all Editorial Reviews

Product Details

• Paperback: 363 pages
• Publisher: McGraw-Hill; 3 edition (November 1, 1993)
• Language: English
• ISBN-10: 0070504512
• ISBN-13: 978-0070504516
• Product Dimensions: 9.2 x 7.3 x 1 inches
• Shipping Weight: 1.4 pounds
• Amazon Best Sellers Rank: #1,038,848 in Books (See Top 100 in Books)

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