Most Helpful Customer Reviews
11 of 11 people found the following review helpful:
5.0 out of 5 stars
Measuring Maturity, March 14, 2006
This review is from: Measuring Hidden Dimensions: The Art and Science of Fully Engaging Adults (Paperback)
This is not a book for the faint of heart; just as it purports to show how to "fully engage adults," it will fully engage the reader.
Maturity can be measured. As astounding as it is somewhat outrageous, Otto Laske takes us down a revealing and somewhat scary path to uncover our capacities, and our limitations. Encountering such exact measurement of human capacity and limitation could lead some to feel overwhelmed. For others it will uncover a new horizon full of potential, clarity and hope. You can run, but you cannot hide from this analysis.
This first of four volumes presents the latest advance in the school of developmental psychology initiated in Geneva by Jean Piaget in the mid-20th century. Laske's focus here is not on cognitive but rather social-emotional development. Building primarily on the work of Robert Kegan and his collaborators at the Harvard Univ. School of Education, Laske makes three substantial contributions to the literature.
First, this volume presents a more exacting methodology of analyzing adult developmental levels. Where Kegan built on Piaget's and Kohlberg's work in describing the socio-emotional stages of adult development in subject-object theory, and with his collaborators also created the initial analytical methodology for identifying developmental stages through semi-structured interviews, Laske refines this theory and method by introducing additional precision in measuring developmental risk, potential, and embeddedness.
Second, whereas to date this knowledge has been used in the context of pedagogy and education policy and much less so in clinical psychology and leadership education, Laske makes this knowledge accessible, relevant and usable for a wider professional audience. While demonstrating the art of developmental interviewing and listening, he relates the scientific scoring of interviews to the world of work, thus challenging the fields of human resources management, organizational development and particularly coaching, to lay the groundwork for perceiving and quantifying human capacity at a new depth.
Finally, in applying the results to a consulting environment, Laske adds a fourth stage to the stages of consultation developed by Edgar Schein. Where Schein shows the stages of "helping" to advance in complexity and influence from (1) the delivery of expertise and (2) the doctor-patient model, to (3) a more engaged process consultation model, Laske adds (4) the developmental aspect to deepen and extend the effectiveness of consultative engagements, calling this "developmental process consultation."
When the current volume and the three volumes to come are digested by the helping professions, OD professionals in particular who have since 1990 been working to introduce "learning" into organizations (see Peter Senge "The Fifth Discipline"), may find themselves working to create models of engagement that challenge organizations to take yet another evolutionary step to become truly developing organizations.
Given the looming and increasingly critical global challenges we face, this guide on how to add depth and dimension to personal and organizational change processes is timely, and should attract a wide reading public.
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No
10 of 10 people found the following review helpful:
5.0 out of 5 stars
Provocative Proposition, March 21, 2006
This review is from: Measuring Hidden Dimensions: The Art and Science of Fully Engaging Adults (Paperback)
The underlying premise of Otto Laske's new book, Measuring Hidden Dimensions: The Art and Science of Fully Engaging Adults, is that most coaches don't know enough about their clients in a developmental sense, and our clients can't tell us directly what we're missing. Regardless of our skillfulness in listening for content, content alone won't reveal the missing information.
The two missing elements, in Laske's view, are 1) a well grounded knowledge of the research into how adult humans develop, learn, and grow over a lifetime and 2) skillfulness in listening beyond the content of our client's conversation to its structure. Listening for structure, beyond content, is the only way to discern the client's developmental level. These topics are not part of the training and education most coaches receive.
In this book he seeks to remedy that situation, and he does so in a rigorous and comprehensive way. He outlines developmental theories refined over decades of research and describes how coaches can acquire skillfulness in listening for the structure of our clients' conversations using those theories and models.
In addition to making the case for the "why" of developmental listening, this book has a lot of the "how" and a number of examples, exercises, and case studies through which the reader can strengthen his or her mastery of the concepts. Though this book does an excellent job of introducing and explaining these concepts, mastery of their application is another story. This reviewer's learning journey to acquire those skills has shown that a significant amount of supervised practice is required to master those skills. Reading any book alone about human development and developmental listening will not suffice.
So what is this different kind of listening called developmental listening? At its simplest, it is the difference between listening for content and listening for structure. Content, as Laske uses the term, describes behavior and often includes the client's explanation of it. Structure explains behavior in a developmental sense rather than the client's narrative of the "why" he or she is conscious of. This is what Laske calls the hidden dimension. The client is unaware of it, and unless the coach is trained in developmental listening, he or she will remain unaware, too.
A simple, familiar example may illustrate this distinction. When offered the choice of a nickel or a dime, children below a certain age (and developmental level) will consistently select the nickel. Children beyond that age (and developmental level) will select the dime when offered the same choice.
The structure beneath the first child's choice is an unstated belief that larger items are worth more than smaller ones. The structure beneath the second child's choice is an awareness that size and value can vary other than directly. In fact, in the case of nickels and dimes, they vary inversely, thereby accounting for the smaller dime being worth more than the larger nickel. No two or three year old will describe the reasoning behind their differing decisions in quite that way. It is our knowledge of the different thought processes and ways of determining value that children develop at different ages that explains each child's choice and points to the shift that has to occur beneath the surface for the child to become capable of making the new choice of dime over nickel.
The stages of child development are much more evident than those of adults, which are more subtle and reveal themselves through the structure of conversations more than they do through observable actions. Hence the need for coaches to develop an ability to listen for and discern the underlying structure that the client cannot see themselves and consequently can't describe. That's what this book is all about. A coach who is able to listen for structure in the client's story has a much more expanded capability to help clients develop in more strategic, even principled, ways, with the principles being integrity, self authoring, and service orientation vs. ego orientation. To do any less is to shortchange the client and miss the full possibilities of coaching for development.
The approach to coaching Dr. Laske advocates in this book focuses on increasing the coach's understanding of the clients developmental capabilities in a very rigorous, scientifically based way. For those who want to take their coaching to a higher level of insight and impact, this book is an excellent primer.
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No
4 of 4 people found the following review helpful:
4.0 out of 5 stars
A new way of thinking about "best fit" matching of people and organizations, March 5, 2006
This review is from: Measuring Hidden Dimensions: The Art and Science of Fully Engaging Adults (Paperback)
Here, finally, is a book addressing profound issues in HR/OD, such as why focusing on workforce "competencies" is necessary but NOT SUFFICIENT for formulating and implementing human capital strategies. Digging into developmental research, the author shows in minute detail that performance stems from capability, not competencies, and that capability is anchored in people's level of adult maturity and their systems thinking capacity.
This solid introduction to developmental interviewing and analysis, equips the reader with new tools for re-thinking mission-critical workplace issues: the human capital scorecard, succession planning, leadership development, team building, and recruitment, to name but a few.
The Appendix, in particular, shows the concrete applications of what the book is really about: creating effective interventions based on DEEP rather than the typical shallow inferences about how people make sense of their world, and what this means for individual employees, teams and the entire organization.
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No
|