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0 of 2 people found the following review helpful:
5.0 out of 5 stars
What gets measured (properly) gets done!,
By A Customer
This review is from: Measuring, Managing, and Maximizing Performance: What Every Manager Needs to Know about Quality and Productivity to Make Real Improvements in Perform (Hardcover)
Will Kaydos contributed to the field of measurement/management in a meaningful fashion with this book. His book helps to not only design better measures, but provides guidance about what to do based on the outcomes. This is a worhwhile addition to any managers bookshelf.
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Measuring, Managing, and Maximizing Performance: What Every Manager Needs to Know about Quality and Productivity to Make Real Improvement... by W. J. Kaydos (Hardcover - Feb. 1994)
Used & New from: $0.01
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