Top positive review
18 people found this helpful
Most comprehensive book I've found about measuring usability
on May 8, 2008
Finally, a book that brings together all the best practices and methods for collecting, analyzing and presenting metrics for usability evaluations from all the best (and most reliable) sources. The book is concise and succinct, and draws so much of its content from industry research and experience. It's pure gold!
I simply couldn't believe that everything I have learned (through experience) and read (through research) over the last 7 years was put into one place!
In my opinion, this book will easily become required reading (as Jakob Nielsen's - "Usability Engineering") and used by those new to the field, and practitioner's as reference.