1,717 of 1,750 people found the following review helpful
5.0 out of 5 stars Quite surprised with this one!
Well, now having the need for a wireless N network I did a bit of research into which router I should buy. After reading so many positive reviews, I kept teetering on whether or not I should try this one out... especially since I hadn't heard of the company and the price point was so low. Eventually I figured "what could it hurt" and ordered it. I immediately got an email...
Published on November 1, 2010 by 1.21 Gigawatts
297 of 348 people found the following review helpful
1.0 out of 5 stars Serious Problems
At first I was impressed with this wireless router but I soon changed my mind. First concern, the router internal date was not settable. No matter which time zone you selected, it always defaulted back to "Arizona". I'm guessing a firmware issue. Not a show stopper though. What WAS a show stopper was that somehow and at some unknown time, the router reset back to...
Published on April 24, 2011 by Gary P. Tanski
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92 of 108 people found the following review helpful
1.0 out of 5 stars Definitely No Good,
This review is from: Medialink Wireless-N Broadband Router with Internal Antenna (150 Mbps) - 2.4GHz - 802.11b/g/n - Compatible with Windows 8 / Windows 7 / Windows Vista / Windows XP / Mac OS X / Linux (Electronics)I bought this product purely to increase my wireless speed. My home network is somewhat advanced with four wireless bridges to serve various connected wired devices throughout my home as well as devices connected directly to the router and another half dozen or so wireless devices. The rave reviews made this seem like a no-brainer.
I ultimately found that not a single one of them could maintain a connection to this router. I spent a good deal of time troubleshooting, upgrading firmware for all associated devices, connecting and disconnecting devices, varying encryption, etc. I found that everything from my iPhone to my netbook and Kindle had trouble. Using Facebook on my iPhone, for example, would disrupt all other devices in the house. All my devices suffered from terrible lag when they could connect which made streaming to my Apple TV2 impossible (either through built-in wireless N or via a bridge).
There is something highly suspicious about the unusually positive reviews for this product. Even if it worked, the product would be mediocre at best. There is nothing that would set this router apart (positively) from any other I've ever used. Menus, setup, etc. are all a little odd compared to other products. Small negatives but not enough that I would ordinarily complain. There are none of the advanced settings (e.g. QoS) that seem to have become fairly standard on other products. Again, nothing I would ordinarily get up in arms about; however, I can find no potential basis for the bizarrely positive reviews.
Stay away from this product.
41 of 46 people found the following review helpful
1.0 out of 5 stars Worse than any other brand out there,
This review is from: Medialink Wireless-N Broadband Router with Internal Antenna (150 Mbps) - 2.4GHz - 802.11b/g/n - Compatible with Windows 8 / Windows 7 / Windows Vista / Windows XP / Mac OS X / Linux (Electronics)Overall this wireless router is a pretty good product. Good signal, looks nice, and great size.
The only issue that we consistently have is that it seems to lose signal fairly often. When our power went out and things turned back on, it took the router about 10 minutes to finally connect. The modem was working, which I checked with an ethernet plugged in directly, but the router just wouldn't connect. While some people may think that it isn't a big deal but the frustrating part is how consistent it has become.
I will say that when the router is not losing signal, it works great!
This router continues to drop signal worse than ever. Also, today it will only connect when an ethernet cable is plugged in, will not connect wirelessly.
Wish I could return it for something else. I had a cheapo Dynex wireless router before this one and it worked 10X better.
Definitely would not recommend to anyone.
45 of 51 people found the following review helpful
1.0 out of 5 stars Unstable internet connection / lags frequently,
This review is from: Medialink Wireless-N Broadband Router with Internal Antenna (150 Mbps) - 2.4GHz - 802.11b/g/n - Compatible with Windows 8 / Windows 7 / Windows Vista / Windows XP / Mac OS X / Linux (Electronics)I bought this wireless router to replace a Linksys wireless-N router that died after 3 years of use, which worked perfectly fine until its demise. I chose this router due to its price and the number of 5-star reviews. What I should have paid more attention to were the critical reviews.
I had no problems setting up and connecting to the router, as I followed the instructions to the letter. I was able to wirelessly connect my laptop, iPhone and iTouch with no problems. Also, the signal strength was similar to the previous router I owned, so there are no issues there.
The problem with this router is that it doesn't provide a stable connection which causes it to lag frequently. I play online games that require a stable connection because of the continuous communication and constant interaction. While playing an online game, I will experience very frequent lags which typically last for up to 5 seconds before resuming connectivity. As a gamer, this is unacceptable and makes the game virtually unplayable.
Did I get a bad apple? I am not going to find out...this router is being returned for a refund. I have never returned anything I have ordered online before (I do most of my shopping online now) and have never felt compelled to write a review (first time for both). Congratulations MediaLink!
49 of 56 people found the following review helpful
5.0 out of 5 stars A+ for router, A+++ for customer service,
I hope I've painted a picture of how great the customer service is with this company.
Great customer service is something we don't run across every day.
By the way I have my home theater hooked up with their hdmi cables and all are working beautifully. They are quality cables that do the trick at a great price.
Because my husband and I are boomers who missed the tech boat, we decided to call Media Link and allow them to help us get through the set-up. I had received an email prior inviting us to do so. Jarrod Coburn of Medialink was available immediately and helped us through every step, which was basically simple. For folks like us whom have never wrapped our brains around this tech stuff, it was reassuring to know we had someone who was willing to spend the time to guide us through the process. We explained to him that we were "stupid" and he did a fantastic job of getting everything up and running in no time.
A few hours later we called him back again because we were having problems getting our Blue Ray and Roku hooked up to the wireless connection. He was not available but called us back in 15 minutes. It was no time that the problem was solved.
It has been a long time since we have experienced this kind of service. Usually we are on hold for 15 minutes and can't understand what the person is saying because of the accent.
How refreshing to know that service still exists in America from America.
As for the router itself, I checked my internet speed and it has improved greatly over our Belkin G router. We wanted to upgrade our three story house. (router in basement with connection problems especially on 3rd floor) Plus new home theater with issues of Netflix dropping lead me to N router. This router solved the problem completely. We now have a stable connection on all floors.
Bottom line: the price is right, the router is great, and the service is fantastic. The router is small and it looks sleek but understated and uncluttered.
Special thanks to Jarrod. :) I hope your boss knows how fantastic you are. It's people like you that keep people coming back....
66 of 77 people found the following review helpful
1.0 out of 5 stars This router is actually a $15.00 Tenda W268R in Black,
The Medialink also seems to have the the same Tenda W268R case except with a new color.
Before testing the Medialink unit, I updated the firmware to the latest version.
Weaker Signal Than Most:
I had already tried the Tenda W268R and then donated it to my church's garage sale because its range was not quite comparable to other popular routers. The measured performance of this Medialink unit is identical to the Tenda W268R.
Problem with iPad & Android Phone
With a few days of use I have had frequent issues with a Samsung-Android Phone and an iPad-2 being able to connect to any web site including Google search. Other internet protocols would work, like Active Sync for Exchange-Server email, but no web sites. This issue would appear on both mobile devices at the same time, but Windows 7 computers could continue to access web sites. I can't figure this out but it happens off and on every day. I believe the Samsung phones and iPads share some networking components . . maybe thats why they have a problem and the PC doesn't. If I connect the mobile devices to a Buffalo brand access point on the same network, there is never a problem.
Differences from the Tenda W268R
1. Taking a page out of Apple's playbook, Medialink has beautiful packaging and apparently great customer service. And like Apple it charges more than twice the $15.00 typical price of the equivelent physcial product with the Tenda label.
2. The dark colored plastic case look much nicer than the white Tendra version.
3. MediaLink has improved the firmware, but the web interface it is still visually primitive. There is 1 non-sensical phrase in the latest firmware web interface that looks like a Chinese to English translation glitch.
Similarities to the Tenda W268R
1. Everything Else
One suggestion: Wireless routers are often used as Wireless Access Points as familys add extra WiFi access points in their homes so their X-Boxes and Media Players are in reach of WiFi. It would be nice if it had the option to "Disable" the WAN interface that is not functional when the unit is used as a Wireless Access point. Most wireless routers have this option. It may serve no material purpose, but it provides the satisfaction of configuring the unit for its specific role on your network.
79 of 93 people found the following review helpful
1.0 out of 5 stars amazingly easy to set up - but never worked correctly,
Customer support was also very easy to reach. What a change from LinkSys!
Two months on: I ended up abandoning this router because of continual problems with computers and printers being dropped from the wireless network. Customer support sent me two free replacements, trying to help me solve the problem, and I really can't fault their efforts. But the bottom line was than none of the three machines worked correctly. In fact, one of them did not work at all. And as kind as customer support was, in the end they weren't able solve my problems, nor to deal with other issues in the router's firmware, such as the fact that the time zone didn't set correctly.
I suspect the office I spoke to in the US is distributing a foreign-made machine that they are not actually actively developing, themselves.
29 of 32 people found the following review helpful
5.0 out of 5 stars Medialink Wireless N Router,
33 of 37 people found the following review helpful
3.0 out of 5 stars Frequent Dropouts - UPDATED,
The only problem I've had at all is frequent dropouts. I've emailed Medialink's customer service to whether a firmware upgrade is available, and if there is I'll certainly install it. The dropouts generally heal themselves, in that I don't have to reset the router, and I know there are many reasons for dropouts, but there you have it. Works great, except when it doesn't.
Medialink has contacted me regarding this review and the email I sent to their support team. Bottom line, after hearing what I have experienced they believe it *may* be a defective unit and have offered to replace it and provide prepaid postage to return the existing unit. Not sure how it will all work out, but the response from Medialink has been first-class, and what with the spotty support record many vendors have these days, that's worth something.
13 of 13 people found the following review helpful
4.0 out of 5 stars After much hassle, it works wonderfully,
I bought this router to replace an older Verizon product, only to find that the product it was meant to replace was a modem/router combo, so I couldn't switch it out. This one sat in a desk drawer for about 6 months, until I moved into my new apartment. Time Warner came out and hooked up my Internet, and even connected the router for me. Everything was going fine. Everything was working...because the router was wired to my laptop. This was necessary in order to set everything up online. Fine, I've done that before with Verizon Internet and a Netgear router, no biggie.
So I followed the instructions on the sticker located right on the body of the router (very convenient), and I was taken to the MediaLink website to set it up, and I was given the SetUp Wizard or what have you, where it detects your IP and what type it is. Maybe two steps, and then it says to reboot. So I did. And then I unhooked the ethernet cord from the back of my laptop, and I lost my Internet connection. The signal from my router was clearly displayed in my available connections window (Windows 7), but when I tried to connect it would try and then say I was unable to connect. Or it would connect and then it would say No Internet Access or No Network Access.
The odd thing was that this wasn't all the time. Occasionally it would allow me to connect wirelessly. And then after anywhere from 5 minutes to 4 hours, I'd lose the connection. And then the same thing started to happen whether I was connected wirelessly or actually plugged in. But why bother with a router if I'm just going to need to be plugged in all the time, right?
I felt like I had tried everything. Rebooted, changed the password, changed Client settings, changed security settings, restored to factory default and tried again, nothing was working. This went on for four days, and up until about an hour ago I was ready to just buy a new router. But then I came here and saw once again the overwhelmingly positive reviews, and knew that since the fault wasn't Time Warner's (plugging in directly from my modem worked fine every time), and since the router worked sometimes, that I didn't think it could be defective, I should try one more time.
I got lucky, because if I hadn't changed one simple setting, I'd still be having the same issues. Once you log into the MediaLink website, under Basic Settings under the WLAN Settings category, there is a category called Channel. My default was set to Channel 6, for whatever reason. I changed it to AutoSelect, and voila, my laptop connected about 10 seconds after I clicked Apply. Nowhere did I read anything about having to change the channel, maybe I missed it, but that is what solved the problem. Reluctantly I unhooked and powered off everything so I could finally set up my modem and router where I wanted them to go, and then turned the power back on. And in about a minute I was reconnected to the Internet, no problem.
After the wireless seemed to be working I test-downloaded a 150MB file, and it was done in less than a minute. Maybe it was just a coincidence, but my wired connection yielded a top speed of about 1.8MB/second and with the wireless it got up to 2.3/second. Further downloads may change that, but for a first test I was very pleased.
Apologies for the story, I just wanted to share my experience with the router, which seems to be a very good one, aside from either strange default settings, me not knowing what I'm doing, or not reading something I should have. I will update if anything changes, but for now I think the problem has been resolved. It also probably could have been resolved if I'd bothered calling customer service, but of course that would have been the efficient way of doing things and I'm lazy when it comes to stuff like that.
24 of 27 people found the following review helpful
5.0 out of 5 stars Great Tech Support,
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